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Service Director Jobs in Rathdrum, ID (NOW HIRING)

EnerSys

Director National Accounts

Coeur D Alene, ID · On-site

$125K - $156K/yr

With sales and service locations throughout the world, and over 100 years of battery experience ... Job Purpose The Director of National Accounts is responsible for developing and leading national ...

Sorren

Tax Director

Coeur D Alene, ID · On-site

$170 - $250/hr

All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration ...

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Service Director information

See Rathdrum, ID salary details

$28K

$94.3K

$160.2K

How much do service director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service director in Rathdrum, ID is $94,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $110,200.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rathdrum, ID? The most popular types of Service jobs in Rathdrum, ID are:
What job categories do people searching Service Director jobs in Rathdrum, ID look for? The top searched job categories for Service Director jobs in Rathdrum, ID are:
What cities near Rathdrum, ID are hiring for Service Director jobs? Cities near Rathdrum, ID with the most Service Director job openings:
Service Director jobs near you

*Substitute - Child Nutritionist III (Server)

Freeman School District 358

Rockford, WA • On-site

$16.66/hr

Other

Re-posted 9 days ago

Job description

FREEMAN ELEMENTARY/MIDDLE/HIGH SCHOOL SUBSTITUTE CHILD NUTRITIONIST III (SERVER)
SUMMARY: Under the direction of the lead cook, assists in the serving and cleanup of high quality, nutritious meals meeting USDA and school district requirements in the time allotted. Perform the following duties under the direction of the Nutrition Services Director.
MAJOR RESPONSIBILITIES:
  1. Exhibits a professional attitude at all times and a willingness to work with others in a positive, cooperative and pleasant manner. Effectively communicate with students, teachers, principals, administrators, supervisors, and the public in a pleasant and courteous manner.
  2. Participates in service of high-quality meals that meet Health Department, USDA, and Nutrition Services requirements.
  3. Participates in the proper handling of leftovers and cleanup of dining and kitchen areas at the end of meal service. Operates the dish machine according to established procedures.
  4. Promotes and demonstrates positive customer experience.
  5. Operates the Nutrition Services point of sale computer software system or a willingness to learn to operate.
  6. Exhibits a willingness to train, learn and perform responsibilities of assistant cook position as needed during his/her absence.
  7. Fulfills other related duties as assigned or requested.

QUALIFICATIONS:
High school diploma or general education degree (GED); job related experience and/or training; or equivalent combination of education and experience.
CLEARANCES & TRAINING:
Criminal Justice/Fingerprint Clearance
Food Handler's Permit Preferred
REQUIREMENTS:
References provided must complete the automated survey via email and/or provide a reference letter in order for the job application to be complete.

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