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Service Director Jobs in Rathdrum, ID (NOW HIRING)

Sapphire Health

Activity Director

Spokane Valley, WA · On-site

$19.25 - $26.25/hr

Ensure compliance with Centers for Medicare & Medicaid Services (CMS) guidelines and state ... Activity Director Certification (ADC) or eligibility to obtain * Experience in skilled nursing ...

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Sapphire Health

Activity Director

Mead, WA · On-site

$19.25 - $26.50/hr

Ensure compliance with Centers for Medicare & Medicaid Services (CMS) guidelines and state ... Activity Director Certification (ADC) or eligibility to obtain * Experience in skilled nursing ...

New

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All JobsService JobsService Director JobsService Director Jobs in Rathdrum, ID

Service Director information

See Rathdrum, ID salary details

$28K

$94.3K

$160.2K

How much do service director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service director in Rathdrum, ID is $94,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $110,200.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rathdrum, ID? The most popular types of Service jobs in Rathdrum, ID are:
What job categories do people searching Service Director jobs in Rathdrum, ID look for? The top searched job categories for Service Director jobs in Rathdrum, ID are:
What cities near Rathdrum, ID are hiring for Service Director jobs? Cities near Rathdrum, ID with the most Service Director job openings:
Service Director jobs near you

Food Service Director

Dalton Senior Living

Coeur D Alene, ID

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

We’re looking for a great Food Service Director to join our team!

Food Service Director oversees food service for patients, employees and visitors in a healthcare setting. As the Food Services Director, you are expected to develop menus and oversee the handling, preparation, and storage of food. Manage food service production and delivery system, including purchase and inventory of food and supplies. The Food Service Director will ensure conformance with food quality, nutrition, and productivity standards.

Responsibilities:

  • Oversee equipment maintenance, recording keeping and all sanitation activities.
  • Order food and kitchen supplies from approved vendors and maintain good communication with all vendors.
  • Record and maintain adequate food inventory and complete reports as required by the company.
  • Follow all company dietary policies and procedures and ensure compliance by other food service employees.
  • Train, manage and supervise food service staff, practice time management techniques, and ensure the highest possible customer satisfaction.

Qualifications:

  • Must have ServSafe License
  • Culinary background
  • High School diploma or equivalent
  • Previous experience in a healthcare setting preferred but not required
  • Demonstrate positive attitude and ability to work well with all people, particularly the elderly.

Why join us? We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:

  • Health, Dental, Vision, 401K
  • Paid vacation, holidays, and sick leave
  • A positive working environment
  • Growth Potential

EEOC Statement:

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.