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Service Director Jobs in Rathdrum, ID (NOW HIRING)

Gentiva

Medical Director

Coeur D Alene, ID · On-site

$150 - $200/hr

Reporting to the Medical Director, you will provide direction and oversight for patient care ... The Hospice Physician will invoice Gentiva for services rendered Essential Functions: * Implement ...

Corporate Tools

Legal Director

Post Falls, ID · On-site

$200K/yr

... services, and a lot of companies). You'll own legal strategy across M&A, global expansion ... Manage direct and indirect legal processes and communications as they arise * Be able to ...

Gentiva Hospice

Medical Director

Coeur D Alene, ID · On-site

Reporting to the Medical Director, you will provide direction and oversight for patient care ... The Hospice Physician will invoice Gentiva for services rendered**** Essential Functions:

Sorren, Inc.

Tax Director

Coeur D Alene, ID · On-site

All team members are expected to excel in Relationships, Communication, Quality Service ... Direct resource planning and allocation for the tax team, ensuring optimal productivity ...

VCA Animal Hospitals

Medical Director

Post Falls, ID · On-site

$85K - $180K/yr

Join us as a Medical Director at VCA River City Animal Hospital and you'll quickly discover that ... We are a full service veterinary hospital with skilled and talented technicians, receptionists, and ...

Socket.dev

Director of Nursing

Coeur D Alene, ID · On-site

$120 - $180/hr

Director of Nursing Shoshone Medical Center | Kellogg, Idaho Come Join the Shoshone Medical Center ... Must exhibit excellent customer service and communication. #J-18808-Ljbffr

New

Corporate Tools

Client Experience Director

Post Falls, ID · On-site +1

$85K/yr

As a Client Experience Director, you will focus on people and process improvements, team building ... Training, motivating, guiding and inspiring a team of Customer Service coaches * Ability to learn ...

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Service Director information

See Rathdrum, ID salary details

$28K

$94.3K

$160.2K

How much do service director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service director in Rathdrum, ID is $94,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $110,200.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rathdrum, ID? The most popular types of Service jobs in Rathdrum, ID are:
What job categories do people searching Service Director jobs in Rathdrum, ID look for? The top searched job categories for Service Director jobs in Rathdrum, ID are:
What cities near Rathdrum, ID are hiring for Service Director jobs? Cities near Rathdrum, ID with the most Service Director job openings:
Service Director jobs near you

Medical Director

Gentiva

Coeur D Alene, ID • On-site

$150 - $200/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Gentiva Health Services rating

7.3

Company rating: 7.3 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

22nd of 239 rated social care providers

Job description

Overview

Expand Access. Build Partnerships. Transform Care as a Hospice Physician Designee.

We’re looking for a Hospice Physician Designee to join our compassionate care team. Reporting to the Medical Director, you will provide direction and oversight for patient care, ensuring that all plans of care are implemented and medically appropriate. This role is critical in guiding hospice care teams across multiple locations and maintaining the highest standards of clinical excellence.

This is a job notification only. The Hospice Physician Designee will not be employed by Gentiva. The Hospice Physician will invoice Gentiva for services rendered

Essential Functions:

  • Implement and oversee patient Plans of Care to meet medical needs
  • Assess and reevaluate patient medical needs regularly
  • Supervise and communicate with all hospice providers, including contracted and employed physicians
  • Assist in establishing and reviewing patient Plans of Care
  • Serve on the Interdisciplinary Group (IDG) and contribute to patient-focused care planning
  • Attend and conduct clinical training sessions
  • Assess patient hospice eligibility and complete terminal illness certifications/recertifications when needed
  • Act as a medical resource and liaison for the IDG, attending physicians, and community medical providers
  • Facilitate meetings with patients’ family members and provide guidance for quality care
About You

Qualifications:

  • Doctorate degree in allopathic or osteopathic medicine from an accredited medical school.
  • Board certification in a specialty recognized by ABMS or AOA-BOS, preferably primary care.
  • Current and unrestricted medical license in the practicing state.
  • Valid National Provider Identifier (NPI) and DEA registration for controlled substances.
  • Hospice and Palliative Medicine board certification and/or Hospice Medical Director Certification Board certification preferred.
  • Current Medicare Provider Enrollment (PECOS) and Medicaid certification if required.
  • Ability to travel 15-25% based on program needs.
  • CPR and TB clearance required.

Specialized Knowledge and Skills:

  • Extensive knowledge of hospice and palliative care principles, regulations, and best practices.
  • Leadership and mentorship skills to inspire interdisciplinary teams and improve patient care.
  • Strong organizational skills to manage multiple priorities and regulatory requirements.
  • Compassionate communication and empathy toward patients and families facing end-of-life situations.
  • Proficiency in navigating healthcare compliance, quality improvement, and ethical considerations.
  • Ability to collaborate effectively with attending physicians, staff, and community healthcare providers.
  • Excellent verbal and written communication skills.

Personal Traits:

  • Passion for providing exceptional palliative care and advocacy for hospice patients.
  • Positive reputation in the medical community with a commitment to collaborative practice.
  • Flexibility and adaptability to dynamic healthcare environments.
  • Commitment to maintaining professional standards and compliance with hospice regulations.
We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply now to make a lasting impact in hospice medicine and advance your career in a supportive, mission-driven environment.

Legalese
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
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