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Service Director Jobs in Modesto, CA (NOW HIRING)

MBK Senior Living

Director of Dining Services

Stockton, CA · On-site

$85K - $89K/yr

Director of Dining Services At MBK Senior Living, we're committed to putting people first - our ... Ensure compliance with health and safety regulations regarding food preparation, storage, service ...

First Tactical

Customer Service Administrator FT

Modesto, CA · On-site

$18.50 - $24.75/hr

Customer Service Director FLSA Status: Non-exempt SUMMARY : The First Tactical Customer Service Administrator provides day-to-day support to the Customer Service team by handling administrative tasks ...

GARTON TRACTOR INC

TECHNICIAN-JOURNEYMAN SHOP

Stockton, CA · On-site

$34 - $47/hr

You have a functional relationship with the Garton Tractor Service Director Drew Garton and the Board of Directors. Responsibility: As a service technician, you are responsible for: 1.REPAIRING AND ...

Compass Group

SENIOR COOK

Turlock, CA · On-site

$24/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

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Service Director information

See Modesto, CA salary details

$31.8K

$107K

$181.9K

How much do service director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service director in Modesto, CA is $107,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,800.00 and $125,100.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
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Social Service Director

THE VINEYARDS HEALTHCARE CENTER

Livermore, CA • On-site

$32 - $42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Vineyards Healthcare Center is a skilled nursing facility located at 76 Fenton Street, Livermore, California. It offers 24-hour Medicare-certified care in an 83-bed facility near downtown Livermore. It has received high-performing ratings in both short-term rehabilitation and long-term care from the U.S. News & World Report. The center is committed to providing individualized, holistic care through warm and meaningful interactions, aiming to help residents achieve their best outcomes and ensure their comfort is a top priority.


Location: 76 Fenton Street, Livermore 94550 

Website: https://vineyardshealth.com/


Position Overview:

We are seeking a highly motivated and experienced Director of Social Services to lead and oversee our social service programs. The successful candidate will be responsible for planning, developing, organizing, implementing, evaluating, and directing social service initiatives in accordance with current federal, state, and local standards, guidelines, and facility policies and procedures. This role ensures that the medically related emotional and social needs of each resident are met and maintained on an individual basis.

RESPONSIBILITIES:

  • Develop, implement, and oversee social services programs in the skilled nursing facility.
  • Conduct resident assessments to identify their social, emotional, and psychological needs.
  • Collaborate with the healthcare team to create individualized care plans for residents.
  • Facilitate family meetings to communicate resident progress and address concerns.
  • Act as an advocate for residents’ rights and ensure compliance with relevant regulations.
  • Train and supervise social service staff, providing guidance and support as needed.
  • Engage with community resources and organizations to enhance services for residents.

QUALIFICATIONS:

  • Previous experience as a Social Service Director in a Skilled Nursing Facility for a year is a must
  • A minimum of 3 years of experience in a social service role, preferably in a healthcare or skilled nursing setting is a plus.
  • A state driver's license is a plus
  • Strong understanding of social and healthcare policies affecting patient care.
  • Excellent communication and interpersonal skills for working with residents, families, and staff.
  • Ability to work independently as well as collaboratively in a team-oriented environment.
  • Proficient in Microsoft Office Suite and electronic medical records systems.

Benefits:

  • Paid sick leave
  • PTO
  • Dental
  • Vision
  • 401(k)
  • Healthcare insurance
  • Life insurance

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

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