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Service Director Jobs in Ladera Ranch, CA (NOW HIRING)

Assistant Director of Nursing (ADON)

Newport Beach, CA · On-site

$81K - $108K/yr

Assist the Director of Nursing Services in planning, developing, organizing, implementing, evaluating, and directing the day to day functions of the nursing service department, in accordance with ...

As a Direct Service Provider, you'll support individuals with disabilities or special needs in their daily activities to enhance their quality of life. Your role involves providing personal care ...

As a Direct Service Provider, you'll support individuals with disabilities or special needs in their daily activities to enhance their quality of life. Your role involves providing personal care ...

Reports any incidents to the Food Service Director. * Attends and participates in committees, training programs and staff meetings. * Performs other duties as assigned Ability and Experience ...

Cook

Fountain Valley, CA · On-site

$18 - $19.50/hr

Reports any incidents to the Food Service Director. * Attends and participates in committees, training programs and staff meetings. * Performs other duties as assigned Ability and Experience ...

This position will direct and oversee the entire Perinatal Service Line by aligning operations and performance improvement activities across multiple entities, special emphasis will be placed on ...

Showing results 41-60

Service Director information

See Ladera Ranch, CA salary details

$32.4K

$109.1K

$185.5K

How much do service director jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service director in Ladera Ranch, CA is $109,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $127,600.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs

What are the most commonly searched types of Service jobs in Ladera Ranch, CA?

The most popular types of Service jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Service Director jobs?

Cities near Ladera Ranch, CA with the most Service Director job openings:

Infographic showing various Service Director job openings in Ladera Ranch, CA as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $109,145 per year, or $52.5 per hour.

Assistant Director of Nursing (ADON)

Pacs

Newport Beach, CA • On-site

$81K - $108K/yr

Full-time

Posted 10 days ago


Job description

Assist the Director of Nursing Services in planning, developing, organizing, implementing, evaluating, and directing the day to day functions of the nursing service department, in accordance with current rules, regulations, and guidelines that govern the long term care facility. Participate in developing, maintaining, and updating our written policies and procedures that govern the day to day functions of the nursing service department. Facilitates the resolution of issues and concerns associated with resident / patient care including family issues. Ensure that reference material (i.e., PDR'S, regulations, professional standards of practice, etc.) maintained at the nurses' stations is current. Recommend to the Director written material that will assist the nursing service department in meeting the day to day needs of residents. Ensure that the Nursing Service Procedures Manual is current at all times and reflects the day to day nursing care procedures used by this facility. Participate in the development, maintenance, and implementation of the facility's quality assurance program for the nursing service department. Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary. Makes nursing diagnoses that serve as the basis for the delivery of care. Make daily rounds of the nursing service department to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report findings to the Director. Performs nursing assessments regarding the health status of the resident / patient. Develops a plan of care and implements nursing care based on assessment. Inform the Director when physician visits are not made in a timely manner. Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care, and that such care is provided in accordance with the resident's wishes Authorize the use of restraints when necessary and in accordance with our established policies and procedures. Provides health education to patients and their families. May assist the In service Director/Educator in developing annual facility in service training programs (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.). Participate in the development of written preliminary and comprehensive assessments of the nursing needs of each resident. Assist the Resident Assessment/Care Plan Coordinator in planning, scheduling, and revising the MDS, including the implementation of RAPs and Triggers. Participate in the development of a written care plan (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident, indicates the care to be given, goals to be accomplished, and which professional service is responsible for each element of care Encourage the resident and his/her family to participate in the development and review of the resident's plan of care. Ensure that all personnel involved in providing care to the resident are aware of the resident's care plan. Ensure that nursing personnel refer to the resident's care plan prior to administering daily care to the resident. Develop and maintain a good rapport with all services involved with the care plan to ensure that a team effort is achieved in developing the resident's comprehensive care plan. Participates in quality assurance activities. Adheres to scope of practice limitations based on qualifications. Completes required forms and documents in accordance with company policy and state and/or federal regulations. Will perform general nursing duties in cases of emergency or staffing shortages. Performs other duties as assigned. Participate in the preparation of and planning of the nursing service department's budget and submit to the Director for his/her review, recommendations, and/or approval. Maintain the confidentiality of all resident care information including protected health information. Supervisory Requirements This position assists with the overall supervision of the nursing staff. Qualification Education and/or Experience Minimum requirements to perform this position include graduation from an Accredited School of Nursing with a Bachelor of Science Degree in Nursing preferred. Must be in good standing with the State Board of Nursing and maintain all required continuing education/licensing requirements. 1 3 years of supervisory experience preferred. Language Skills Must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism. Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public. Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of maintenance work areas. Ability to seek out new methods and principles and be willing to incorporate them into existing maintenance practices. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Knowledge and experience with PCC preferred. Must maintain all required continuing education/licensing. Must remain in good standing with the State Board of Nursing at all times. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. Travel by auto or airline may be required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

pay range: flexible- $75,000-$105,000

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.


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About PACS

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Farmington, UT, US

Year founded

2013