1

Service Director Jobs in Hamilton, IN (NOW HIRING)

Oversee daily manufacturing, assembly, and service operations to meet quality, throughput, and cost goals. * Lead Logistics, transportation, and distribution performance. * Direct Purchasing strategy ...

Oversee daily manufacturing, assembly, and service operations to meet quality, throughput, and cost goals. * Lead Logistics, transportation, and distribution performance. * Direct Purchasing strategy ...

Oversee daily manufacturing, assembly, and service operations to meet quality, throughput, and cost goals. * Lead Logistics, transportation, and distribution performance. * Direct Purchasing strategy ...

Managing direct staff of marketing managers and partnering with Creative Services and Promotions * Owns the oversight of the marketing activities calendar * Assist marketing managers in the ...

Managing direct staff of marketing managers and partnering with Creative Services and Promotions * Owns the oversight of the marketing activities calendar * Assist marketing managers in the ...

Marketing Director

Coldwater, MI · On-site

$80 - $100/hr

Managing direct staff of marketing managers and partnering with Creative Services and Promotions * Owns the oversight of the marketing activities calendar * Assist marketing managers in the ...

New

Executive Director

Auburn, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Spencerville, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Avilla, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Auburn, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Auburn, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Auburn, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Ashley, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Butler, IN · On-site

$95K - $107K/yr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Executive Director

Auburn, IN · On-site

$95 - $107/hr

Additionally, the Executive Director must create partnerships and allegiances with the community to ... Ensure that service lines and programs are responsive to community needs, and that quality care is ...

Showing results 21-40

Service Director information

See Hamilton, IN salary details

$29.8K

$100.4K

$170.6K

How much do service director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service director in Hamilton, IN is $100,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $117,300.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Hamilton, IN?

The most popular types of Service jobs in Hamilton, IN are:

What cities near Hamilton, IN are hiring for Service Director jobs?

Cities near Hamilton, IN with the most Service Director job openings:

Infographic showing various Service Director job openings in Hamilton, IN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $100,358 per year, or $48.2 per hour.

Director of Resident Services (RSD)

Astral at Auburn

Butler, IN • On-site

$82K - $85K/yr

Full-time

Posted 4 days ago


Job description

Overview:

Position Summary

Come join a collaborative leadership team committed to excellence, innovation and compassionate care! 

In this role, you will be responsible for the oversight and management of all administrative, clinical, and operational functions of Assisted Living and Memory Support (where applicable) and in accordance with resident needs, state regulations and the organizations policies and procedures. The RSD is also responsible for inspections and surveys, resident assessment, risk management and the community’s QAPI program. This position has a strong emphasis placed on maintaining quality standards, while achieving business and financial objectives.

Essential Functions, Key Duties, & Responsibilities

  • Manage the day-to day administration and operation of Assisted Living and Memory Support (where applicable) services and programs.
  • Ensure compliance with all local, State and Federal laws and regulations as well as the organizations policies and procedures.
  • Provide clinical expertise, education, training and mentoring by serving as a role model and resource.
  • Assist in preparation, monitoring and evaluation of operating budgets for areas assigned. Allocate resources to carry out programs and activities under areas of responsibility including labor costs, equipment and meeting budget targets.
  • Ensure an attractive, safe, and sanitary environment is provided for residents, associates, families, and outside vendors.
  • Serve as a member of the QAPI Committee, preparing, analyzing, and reporting key indicator data.
  • Provide oversight and guidance of state required educational programs which may include First Aid, CPR, and TB monitoring for residents and associates.
  • Partner with admissions and marketing associates in promoting a positive community image and ensure a smooth transition for new residents.
  • Attend and participate in educational workshops, seminars and meetings in order to keep abreast of current standards of practice.
  • Assure that universal precautions, infection control, fire safety and organizational policy and procedures are followed.
  • Perform other duties as assigned.
  • Comply with all policies and procedures and any updates.

Position Requirements

Education: A nursing degree from an accredited college or university

Licenses/Certifications: Active, unrestricted Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in practicing state & current CPR certification

Experience: 3+ years of nursing management experience

Skills & Abilities:

  • Knowledge of nursing and medical practices and procedures, as well as laws, regulations and guidelines pertaining to long-term care.
  • High degree of integrity.
  • Strong communicator and capable of leading change.
  • Ability to multi-task and prioritize projects and deadlines concurrently.
  • Proficiency in electronic health records, Point Click Care experience preferred.

#FMHP

Min: USD $82,000.00/Yr. Max: USD $85,000.00/Yr.