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Service Director Jobs in Forsyth, GA (NOW HIRING)

Direct daily activities. Maintains food production that ensures the safety and quality of food ... Train/mentor other food service workers. Maintain logs on all maintenance required on equipment ...

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director * Plans, directs, and coordinates food service activities in ...

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director * Plans, directs, and coordinates food service activities in ...

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director * Plans, directs, and coordinates food service activities in ...

... Direct daily activities. • Maintains food production that ensures the safety and quality of food ... Rooted in service and united by our purpose, we strive to do great things for each other, our ...

Direct daily activities. ? Maintains food production that ensures the safety and quality of food ... Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment ...

... Direct daily activities. • Maintains food production that ensures the safety and quality of food ... Rooted in service and united by our purpose, we strive to do great things for each other, our ...

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Service Director information

See Forsyth, GA salary details

$26.6K

$89.4K

$152K

How much do service director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service director in Forsyth, GA is $89,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Forsyth, GA? The most popular types of Service jobs in Forsyth, GA are:
What job categories do people searching Service Director jobs in Forsyth, GA look for? The top searched job categories for Service Director jobs in Forsyth, GA are:
What cities near Forsyth, GA are hiring for Service Director jobs? Cities near Forsyth, GA with the most Service Director job openings:

Automotive Service Director

Five Star Automotive Group

Warner Robins, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

The Five Star Automotive Group is searching for our next Service Director!

The Five Star Automotive Group is an automotive enterprise founded in 1986 employing over 1,500 professionals in 6 states representing 19 of the world's top automotive brands. We pride ourselves on our employee tenure, community involvement and our customer loyalty.  We have a richly diverse and inclusive workplace promoting success and opportunity.  We are looking for same minded individuals who share the same passion for Service, Excellence and Commitment. 

Apply today for a confidential interview and to discuss market opportunities  

  • Generous Compensation Package
  • Sign on Bonus of up to $10,000 
  • Full Benefits Package 
  • Relocation Assistance Available 
  • Must have minimum 3+ Years of Dealership Service Management Experience 

We are looking for individuals with an entrepreneurial spirit who are optimistic, self-driven, have superb business skills who are motivated to take ownership of their department to lead it to excellence. 

In addition, candidate must: 

  • Manage employee schedules and pay plans
  • Assume responsibility for staffing and hiring all employees under his/her division
  • Attend manager meetings and conduct service department meetings
  • Prepare and administer an annual operating budget for the service department
  • Maintain service customer pay gross profit growth
  • Maintain technician proficiency 
  • Partner with technical schools to recruit technicians
  • Partner with OEM and other third party vendors
  • Motivate, train, develop and reward employees
  • Provide and maintain a safe workplace and environment for employees and customers
  • Experience with Reynolds and Reynolds a Plus

Our Benefits Include: 

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Life Insurance
  • Short & Long Term Disability Insurance
  • Paid time off and vacation
  • Employee vehicle purchase plans
  • Discounts on products and services
  • Training expenses paid to further your career
  • Lucrative compensation and bonus incentive program

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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