ZipRecruiter

Log In

1

Service Director Jobs in Butler, PA (NOW HIRING)

ATI Restoration

Project Director

Gibsonia, PA · On-site

Position Summary The Project Director (PD) is a client-facing, revenue-generating, role responsible for estimating, securing, and directing emergency services, mitigation, restoration and ...

Invited

Director Restaurants

Gibsonia, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to managing day-to-day service operations, the Director of Restaurants plays a hands-on role during high and low-volume periods, stepping into service responsibilities to maintain smooth ...

Invited Clubs

Director Restaurants

Gibsonia, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to managing day-to-day service operations, the Director of Restaurants plays a hands-on role during high and low-volume periods, stepping into service responsibilities to maintain smooth ...

ClubCorp

Director Restaurants

Gibsonia, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to managing day-to-day service operations, the Director of Restaurants plays a hands-on role during high and low-volume periods, stepping into service responsibilities to maintain smooth ...

Lifesteps Inc

Direct Care Supervisor

Butler, PA · On-site

$16 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lifesteps is a non-profit human services organization which has been serving Western Pennsylvania ... The Direct Care Supervisor is responsible for the overall management and handling of day to day ...

J. Crew

Store Director

Grove City, PA · On-site

$67K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As the Store Director, you are accountable for every aspect of your retail store ... Create exceptional customer experiences through personalized service standards, proactive ...

The-Hope-Learning-Center

Behavior Director

Mars, PA · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Behavior Director Full Time Management Mars, PA, US 4 days ago Requisition ID: 2519 Behavior Director - Mars, PA Hope is a premier provider of educational and therapeutic services for children with ...

J.Crew

Store Director

Grove City, PA · On-site

$67K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As the Store Director, you are accountable for every aspect of your retail store ... Create exceptional customer experiences through personalized service standards, proactive ...

Excela Health

DIRECTOR LABORATORY

Butler, PA · On-site

$95K - $124K/yr

Director, Laboratory Job Location: 1 Hospital Way, Butler, PA 16001 Job Type: Full-time, 40 hours a ... service to internal and external customers. • Respond to client service recovery issues within ...

The Hope Learning Center LLC

Behavior Director

Mars, PA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Behavior Director - Mars, PA Hope is a premier provider of educational and therapeutic services for children with special needs throughout the North Pittsburgh region. We are a model of excellence, a ...

Excela Health

DIRECTOR LABORATORY

Butler, PA · On-site

$95K - $124K/yr

Director, Laboratory Job Location: 1 Hospital Way, Butler, PA 16001 Job Type: Full-time, 40 hours a ... service to internal and external customers. • Respond to client service recovery issues within ...

Legend Senior Living

Health Care Director

Warrendale, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Health Care Director A certified Great Place To Work (voted by associates) 8 years in a row ... You will spearhead clinical services such as resident medication management, service planning and ...

NetApp

Director, Legal

Cranberry Township, PA

  • Medical

  • Life

  • Retirement

  • PTO

... adding a Director, Product Legal, to join its award-winning legal department. The successful ... Maintain end to end bill of materials for each product/service. Qualifications Required * JD and ...

previous page

Showing results 41-60

All JobsService JobsService Director JobsService Director Jobs in Butler, PA

Service Director information

See Butler, PA salary details

$27.5K

$92.6K

$157.3K

How much do service director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service director in Butler, PA is $92,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,200.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Butler, PA?

The most popular types of Service jobs in Butler, PA are:

What job categories do people searching Service Director jobs in Butler, PA look for?

The top searched job categories for Service Director jobs in Butler, PA are:

What cities near Butler, PA are hiring for Service Director jobs?

Cities near Butler, PA with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $92,562 per year, or $44.5 per hour.

Project Director

ATI Restoration

Gibsonia, PA • On-site

Full-time

Re-posted 8 days ago

ATI Restoration rating

7.4

Company rating: 7.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The Project Director (PD) is a client-facing, revenue-generating, role responsible for estimating, securing, and directing emergency services, mitigation, restoration and reconstruction projects from initial lead through financial closeout This position owns the scope development, estimate accuracy, customer communication, financial outcomes, and overall project direction, while coordinating with internal teams to ensure successful execution. The Project Director serves as the primary point of contact for customers, adjusters, consultants, and third-party administrators (TPAs), ensuring that all expectations are clearly defined, documented, and met throughout the project lifecycle.
TOP PAY AND BENEFITS PROVIDED
Key Responsibilities
Estimating & Project oversight
  • Through onsite inspections, digital images, sketches and documentation, develop detailed and accurate scopes of work in Xactimate.
  • Validate scopes of work with insurance adjusters, consultants, TPA's and property owners/managers to ensure project alignment before work is started.
  • Ensure all projects adhere to proper building codes, industry standards, guidelines, and safety protocols.
  • Collaborate with Project Managers to handoff jobs for production, create budgets, set schedules, and identify labor strategies.
  • Support Project Manager to resolve scope discrepancies and customer concerns; ensure project documentation.

Sales & Revenue
  • Cultivate relationships with, and serve as the primary point of contact, for customers, insurance companies, and referral partners throughout the project; secure repeat business.
  • Achieve assigned revenue target by converting leads from opportunities into active projects through quick communication, timely estimating, follow-up, and negotiation.
  • Support sales teams with operational insights, client networking, trade events and industry associations.
  • Properly utilize Salesforce and ensure data integrity on leads, estimates, activities, project progress, and project assignment.

Financial Ownership
  • Establish payment terms, manage draws, deductibles, progress billing, final billing, and expeditious collections; adhere to ATI standards.
  • Own the financial performance of the project including margin, budget and costs.
  • Review all supplements, change orders, and modifications to project scopes for accuracy and profitability impacts.

Other
  • Respond to ATI team members and clients beyond standard work hours, for emergency response.
  • Perform work in an office, in the field, and jobsites: travel will be required.
  • All other duties as assigned.

Education and Experience:
  • High school diploma or equivalent required: Bachelor's degree in business, management, construction management or related field is preferred.
  • 3-5 years restoration or construction experience.
  • 2-3 years experience as an Estimator or Project Manager with experience in water, fire, mold or reconstruction.
  • Experience handling commercial, industrial, or large-loss projects.
  • Familiarity with mitigation, environmental services, reconstruction, industry practices.

Preferred Certifications:
  • IICRC Certifications (all levels)
  • Xactimate Certification
  • T&M Platforms
  • OSHA/Environmental Certifications

Competencies:
  • Ethics & Integrity- Demonstrate high professional standards aligned with ATI core values.
  • Communication Excellence- Clear, direct, prompt and thorough communicator.
  • Estimating Proficiency- Competent estimating and analytical skills; working knowledge of Xactimate.
  • Detail Oriented- Maintain accuracy and thoroughness by tracking project details, documentation, and timelines of project.
  • Time Management- Effective in managing time, prioritization, and multi-tasking between active projects, new projects, and prospecting opportunities simultaneously.
  • Financial & Business Acumen- Strong understanding of project budgeting, margins, billing, collections, and driving revenue and profitability.
  • Relationship Management- Strong ability to build trust and foster relationships.
  • Customer Focused- Demonstrate compassion and empathy with impacted property owners.
  • Problem Solving- Use sound judgement to constructively resolve conflicts, identify solutions, and adapt to change.

Limitations and Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, this job description does not establish a contract for employment and the content is subject to be changed, modified, or deleted at the discretion of the Company. In compliance with the Americans with Disability Act (ADA) of 1990, the Company will make reasonable accommodations with those individuals with a disability as defined by the ADA.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breastfeeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
#IND123

What ATI Restoration employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply