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Service Director Jobs in Alpine, UT (NOW HIRING)

Kiongroup

Director Service Consulting

Salt Lake City, UT · Hybrid

$180K - $220K/yr

As a leader in the Lifecycle Solution Consulting team, this Director will not only foster the growth of Dematic Services, but will build strong relationships across the Dematic Americas organization ...

Cove Point Retirement

Kitchen Staff

Provo, UT · On-site

$15/hr

Our Food Service Director has easy to follow recipes that would allow even the newest cooks the ability to successfully complete a meal service. Our pantry staff assist the cook with preparing side ...

Cove Point Retirement

Kitchen Staff

Provo, UT · On-site

$16/hr

Our Food Service Director has easy to follow recipes that would allow even the newest cooks the ability to successfully complete a meal service. Our pantry staff assist the cook with preparing side ...

Compass Group

SENIOR COOK (FULL TIME)

Draper, UT

$13.75 - $17.75/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

Compass Group

SENIOR COOK

Draper, UT · On-site

$13.75 - $17.75/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

Bon Appetit

SENIOR COOK (FULL TIME)

Draper, UT · On-site

$13.75 - $17.75/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

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All JobsService JobsService Director JobsService Director Jobs in Alpine, UT

Service Director information

See Alpine, UT salary details

$28.8K

$97.1K

$165K

How much do service director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service director in Alpine, UT is $97,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $113,400.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Alpine, UT?

The most popular types of Service jobs in Alpine, UT are:

What cities near Alpine, UT are hiring for Service Director jobs?

Cities near Alpine, UT with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Alpine, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $97,055 per year, or $46.7 per hour.

Director Service Consulting

Kiongroup

Salt Lake City, UT • Hybrid

$180K - $220K/yr

Full-time

Re-posted 11 days ago

Job description

In this role, you will lead a dynamic team, focused on defining, designing and quoting Services that are meant to enable positive Customer outcomes. The person in this role will establish new and critical Dematic services, ensure the quoting tools and business processes drive quality and efficiency to support data-driven sales enablement and successful service contract execution. As a leader in the Lifecycle Solution Consulting team, this Director will not only foster the growth of Dematic Services, but will build strong relationships across the Dematic Americas organization, with Dematic partners and suppliers, as well as empower and enable a team which is key to thriving Customer relationships.We offer:
  • What we offer:

    • Career Development

    • Competitive Compensation and Benefits

    • Pay Transparency

    • Global Opportunities

    Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

    Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    The base pay range for this role is estimated to be $180,000 - $220,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:
  • Lead a team focused on designing and costing service solutions to best fit customer success, including, but not limited to Resident Maintenance, Remote Support, Managed Services, Customer Operational Readiness, Solution Audits and Optimizations, Training, Field Service.
  • Support service solutions and quoting for the Americas, as well as Intercompany global efforts, as required.
  • Cultivate a continuous improvement, collaborative and customer success culture within a high-performing Service Consulting team.
  • Support efforts to improve quoting tools and processes, in a holistic, cross-department fashion, incorporating requirements and dedicating resources to testing and change management.
  • Collaborate with organization leaders, local and global, to define new Service offerings, establish methods to efficiently quote, support change management and enablement holistically across Solution Development, the Sales organization, Operations and other teams.
  • Create relationships and processes with Business Solutions to incorporate Service Quotes in a timeframe that supports speed-to-market expectations.
  • Collaborate to establish efficient processes to incorporate services related to new suppliers and 3rd party technologies, specifically to compliment and promote Dematic services, not conflict nor compete.
  • Evaluate Dematic services, service bundles, SaaS packages for Customer outcome effectiveness. Recommend changes to better enable Dematic Customers and better fit Customer expectations.
  • Ensure utilization of the Service Consulting team, per budget expectations.
  • Maintain Service Consulting team staffing to accommodate quoting per commercial metric expectations.
  • Effectively plan, budget, and execute team meetings for positive and lasting impact.

Skills & Capabilities

  • Action and Solution-oriented
  • Ability to elevate others in performance and culture, regardless of reporting structure
  • Creative collaboration and conflict resolution
  • Ability to prioritize across multiple competing business needs
  • Able to apply Return-on-Investment thinking to continuous improvement initiatives
  • Exceptional communication skills

Experience

  • Minimum 8 years demonstrated Supply Chain, Engineering, or Operations leadership experience
  • Demonstrated experience defining requirements for continuous improvement and implementing
  • Experience affecting positive organizational change, with change management best practices
  • Demonstrated experience developing careers of individual contributors and leaders alike.
  • Experience defining Key Performance Indicators, as well as methods to measure and motivate a team to achieve improvements.
  • Demonstrated ability to think, support and lead strategically.

Education & Certifications

  • BA or BS in Communication, Business, Psychology, Engineering, Supply Chain or similar field, required
  • CAPM or PMP desired

Additional Job Description

  • 30% travel required (depending on needs of the team & business)
  • Maintain presence in office with team, in accordance to a flexible, hybrid "Be where you need to be" model
  • Camera-on expectation during virtual meetings

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