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Service Desk Jobs in Baton Rouge, LA (NOW HIRING)

CLUB4 Fitness

Front Desk Associate

Baton Rouge, LA · On-site

$11 - $14/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Baton Rouge, LA · On-site

$11.75 - $15.25/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

Strive Global

Front Desk Agent

Baton Rouge, LA · On-site

$37K - $41K/yr

Front Desk Agent Strive Global is a growing organization focused on delivering high-quality service and creating positive experiences for both clients and customers. We value professionalism, strong ...

New

CLUB4 Fitness

Front Desk Associate

Baton Rouge, LA · On-site

$11.75 - $15.25/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

Alphabe Insight Inc

Front Desk Agent

Baton Rouge, LA · On-site

$37K - $41K/yr

... quality service and creating positive experiences for both clients and customers. We value ... The Front Desk Agent plays an important role in creating a professional and welcoming experience ...

New

Alphabe Insight Inc

Front Desk Agent

Baton Rouge, LA · On-site

$37K - $41K/yr

... quality service and creating positive experiences for both clients and customers. We value ... The Front Desk Agent plays an important role in creating a professional and welcoming experience ...

New

TUMI Hospitality

Front Desk Clerk

Baton Rouge, LA · On-site

$11 - $13.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests, managing check-ins and check-outs, handling reservations, and responding to guest inquiries. This role ...

Moreau Fitness

Front Desk Worker

Baton Rouge, LA · On-site

Our perfect candidate will be passionate about health and fitness, have amazing customer service ... Some duties of this position include all front desk related activities such as greeting current and ...

Moreau Fitness

Front Desk Worker

Zachary, LA · On-site

Our perfect candidate will be passionate about health and fitness, have amazing customer service ... Some duties of this position include all front desk related activities such as greeting current and ...

Moreau Fitness

Front Desk Worker

Baton Rouge, LA · On-site

Our perfect candidate will be passionate about health and fitness, have amazing customer service ... Some duties of this position include all front desk related activities such as greeting current and ...

Moreau Physical Therapy

Front Desk Worker

Zachary, LA

Our perfect candidate will be passionate about health and fitness, have amazing customer service ... Some duties of this position include all front desk related activities such as greeting current and ...

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Service Desk information

See Baton Rouge, LA salary details

$6

$15

$29

How much do service desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk in Baton Rouge, LA is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $18.65 per hour, depending on experience, location, and employer.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Service Desk jobs in Baton Rouge, LA?

The most popular types of Service Desk jobs in Baton Rouge, LA are:

What are popular job titles related to Service Desk jobs in Baton Rouge, LA?

For Service Desk jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Service Desk jobs in Baton Rouge, LA look for?

The top searched job categories for Service Desk jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Desk jobs?

Cities near Baton Rouge, LA with the most Service Desk job openings:

Service Desk jobs near you
Infographic showing various Service Desk job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,078 per year, or $15.9 per hour.

Front Desk Associate

CLUB4 Fitness

Baton Rouge, LA • On-site

$11 - $14/hr

Other

Re-posted 12 days ago

Club4 Fitness rating

4.1

Company rating: 4.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

60th of 63 rated gym and leisure clubs

Job description

Reports to: General Manager
Front Desk:
Job Summary
The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.
Responsibilities of Front Desk Associate
1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all front desk related activities including:
3. Answer phones in a friendly manner and assist callers with a variety of questions.
4. Check members into the PEAK/ABC IGNITE purchasing system.
5. Assist with the new membership signing-up process.
6. Take prospective members on tours of the Club facility.
7. Update member account information, as needed.
8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
9. Assist in maintaining the neatness and cleanliness of the Club.
10. Complete daily Club cleaning assignments.
Qualifications/Requirements
1. Customer service background preferred.
2. Basic computer proficiency.
3. A passion for fitness and health.
4. Upbeat and positive attitude!
5. Punctuality and reliability is an absolute must!
6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.
8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.
9. High School diploma/GED equivalent required.
10. CPR / AED certification preferred.
Physical Demands
1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.
4. Must be able to occasionally lift up to 50 lbs.
5. Regular exposure to certain chemicals related to cleaning products.

What Club4 Fitness employees say

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