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Service Desk Jobs in Saskatchewan (NOW HIRING)

The Home Depot Canada

Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them Drives Sales * Discuss available options (good, better, best) and suggest ...

New

The Home Depot Canada

... Desk, Pro Services, etc. and how to recommend them Drives Sales Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need ...

New

Planet Fitness

Assistant Manager

Saskatoon, SK · On-site

... services, programs and products as well as current knowledge of key competitors * Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness ...

Brandt

Administrative Assistant

Regina, SK

Brandt Corporate Services Ltd. is currently seeking an Administrative Assistant for our Regina, SK ... Coordinating and assisting with various projects as directed and covering the reception desk as ...

Planet Fitness-United Fitness Partners

You will create "raving fans" by delivering +1% customer service, continually engaging and ... You will help the entire team at the welcome desk checking in our members while providing greetings ...

Wajax

Parts Representative

Saskatoon, SK

Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.

Wajax Limited

Parts Representative

Saskatoon, SK · On-site

Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.

The Atlas Hotel

Guest Ambassador

Regina, SK

Signing for most deliveries that arrive at the Front Desk is a crucial but not particularly ... service excellence. Our offerings include free parking, daily Crew lunches, health benefits ...

Marriott

Senior Rooms Operations Manager

Regina, SK

CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an ...

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All JobsService Desk JobsService Desk Jobs in Saskatchewan

Service Desk information

See Saskatchewan salary details

$10

$18

$26

How much do service desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service desk in Saskatchewan is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.88 per hour, depending on experience, location, and employer.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Service Desk jobs in Saskatchewan?

The most popular types of Service Desk jobs in Saskatchewan are:

What job categories do people searching Service Desk jobs in Saskatchewan look for?

The top searched job categories for Service Desk jobs in Saskatchewan are:

Service Desk jobs near you
Infographic showing various Service Desk job openings in Saskatchewan as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,358 per year, or $18.4 per hour.

Kitchen and Bath Sales Associate Part-Time - 7245 Regina Northwest

The Home Depot Canada

On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.


Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them


Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean


Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services


Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures


Competencies:

  • Communicates Effectively
  • Customer Focus


Skills:

  • Interpersonal Skills


Direct Manager/Direct Reports:

  • Department Supervisor


Travel Requirements:

  • No travel requirements


Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items


Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes


Minimum Education:

  • High School Diploma or equivalent


Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset


Minimum Leadership Experience:

  • NA


Certifications:

  • NA


Other Requirements/Assets:

  • NA
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