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Service Desk Jobs in Saskatchewan (NOW HIRING)

Careica Health

Client Service Coordinator

Saskatoon, SK · On-site

CA$22.37/hr

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... We call them "Client Service Coordinators". This is a career for those who love guiding others ...

Careica Health

Client Service Coordinator

Saskatoon, SK · On-site

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... We call them "Client Service Coordinators". This is a career for those who love guiding others ...

Careica Health

Client Service Coordinator

Yorkton, SK · On-site

CA$22.37/hr

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... We call them "Client Service Coordinators". This is a career for those who love guiding others ...

Careica Health

Client Service Coordinator

Yorkton, SK · On-site

But behind that front desk counter? Its a high-speed command center. Phones are ringing, insurance ... We call them Client Service Coordinators. This is a career for those who love guiding others ...

Careica Health

Client Service Coordinator

Yorkton, SK · On-site

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... We call them "Client Service Coordinators". This is a career for those who love guiding others ...

Co op

Senior Systems Analyst, POS

Saskatoon, SK · On-site +1

You will work closely with other functions in our technology business unit including the retail service desk, architecture, quality assurance, and IT operations teams such as network and server teams.

The Atlas Hotel

Rooms Division Manager

Regina, SK

... Desk, and Maintenance leadership teams. * Oversee the day-to-day operation of the Rooms Division, ensuring exceptional guest service and operational excellence. * Build efficient processes, systems ...

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Showing results 21-40

All JobsService Desk JobsService Desk Jobs in Saskatchewan

Service Desk information

See Saskatchewan salary details

$10

$18

$26

How much do service desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service desk in Saskatchewan is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Service Desk jobs in Saskatchewan? The most popular types of Service Desk jobs in Saskatchewan are:
What job categories do people searching Service Desk jobs in Saskatchewan look for? The top searched job categories for Service Desk jobs in Saskatchewan are:
Service Desk jobs near you
Infographic showing various Service Desk job openings in Saskatchewan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,358 per year, or $18.4 per hour.

Client Service Coordinator

Careica Health

North Battleford, SK • On-site

Full-time

Medical, Dental

Posted 2 days ago

New

Job description

ARE YOU READY TO LOVE WHERE YOU WORK AND WHAT YOU DO?

Impactful companies are built by extraordinary people - period. We know that when you love your work, our clients win, so we maximize your potential and workplace happiness from day one with:

  • Ideal work-life balance working Monday to Friday, DAYS!
  • Competitive pay including merit increases and annual cost-of-living adjustments
  • Health & dental benefits as well as an employee and family assistance program (available to you on your very first day of employment)
  • Three weeks vacation as well as other personal leave time (provided immediately)
  • Employee and family discounts on equipment, supplies and services
  • Annual profit-sharing bonus
  • RRSP matching
  • The opportunity to represent a company who makes a real difference in the community through our Careica Gives volunteerism and corporate donations initiative (https://careicahealth.com/careica-gives/)
  • The opportunity to work in a collaborative, client-focused and fun-loving culture rooted in caring (others just say it - we live it)

Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service, this may be a perfect fit for you!
TELL ME MORE ABOUT THE ROLE:
Have you ever walked into a busy healthcare clinic and felt instantly at ease? The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in feels completely effortless.

To the client, it feels like a peaceful sanctuary. But behind that front desk counter? It's a high-speed command center.

Phones are ringing, insurance portals are loading, urgent results are flying in, and clinician schedules are shifting by the minute. These exceptional people are orchestrating it all-triaging phone calls, coordinating with clinicians, booking appointments, managing charts, and solving administrative crises in real-time, all while maintaining a warm, reassuring smile for the client standing right in front of them. We call them "Client Service Coordinators".

This is a career for those who love guiding others through their health journey and are blessed with the gift of organization. Our purpose is"Helping people live their best lives"and we are fulfilled when we improve the health and well-being of our clients.

How you'll crush the day:

  • You'll be excited to start the morning with coffee in-hand, energized and self-motivated to be the quarterback of the clinic
  • Our clients first interactions happen with you, either in-person or over the phone, and after hearing your kind voice and soothing empathy they will feel great about choosing us for their therapy needs
  • You'll educate and empower clients on our unique services and equipment, process payment and send them home with a smile on their face
  • You'll perform basic accounting functions (A/R) and inventory management


WHAT QUALIFICATIONS DO I NEED FOR THIS ROLE?

  • Completion of high school
  • Exceptionalcustomer service skills
  • Medical office education or experience is welcomed
  • Well organized and tech savvy (able to confidently use MS Office)

IF YOU ARE INTERESTED IN MAKING A REAL DIFFERENCE:

Please attach your resume and optional cover letter, then answer the skill testing questions. If you'd like to learn more about Careica Health, visit our website at https://careicahealth.com/#

Apply