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Service Desk Jobs in Alaska (NOW HIRING)

Fred Meyer

FRONT END/CASHIER

Soldotna, AK

$12.75 - $17.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco * Ability to pass drug test * Ability to work ...

Fred Meyer

FRONT END/CASHIER

Anchorage, AK · On-site

$12.25 - $16.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco * Ability to pass drug test * Ability to work ...

Fred Meyer

FRONT END/CASHIER

Anchorage, AK

$12 - $16.25/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco * Ability to pass drug test * Ability to work ...

Fred Meyer

FRONT END/CASHIER

Fairbanks, AK

$11.75 - $16/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco * Ability to pass drug test * Ability to work ...

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area. Responsibilities: * Supervise and train front desk staff

Central Peninsula Hospital

Help Desk Technician

Soldotna, AK · On-site

$21.75 - $29.50/hr

This job family emphasizes End-User Computing lifecycle execution, service request fulfillment ... Help Desk Technician Associate (Entry-Level; I) Requirements * High School Diploma/GED * Preferred ...

Goldbelt, Inc.

System Administrator III

Juneau, AK

This role provides support in Juneau and Anchorage for help desk support service functions at the Alaska Region. This work will include tasks related to Network, Operating Systems, Desktop ...

Crestview Management, LLC

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area. Responsibilities: * Supervise and train front desk staff

Goldbelt, Inc.

System Administrator III

Juneau, AK · On-site

This role provides support in Juneau and Anchorage for help desk support service functions at the Alaska Region. This work will include tasks related to Network, Operating Systems, Desktop ...

Goldbelt, Inc.

System Administrator III

Juneau, AK · On-site

This role provides support in Juneau and Anchorage for help desk support service functions at the Alaska Region. This work will include tasks related to Network, Operating Systems, Desktop ...

Hyatt Place, Anchorage - ANCZA

Front Desk

Anchorage, AK

$15 - $17/hr

Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This ...

PEG COMPANIES

Front Desk

Anchorage, AK · On-site

$14.50 - $18.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

PEG

Front Desk

Anchorage, AK · On-site

$15 - $17/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

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Showing results 21-40

All JobsService Desk JobsService Desk Jobs in Alaska

Service Desk information

See Alaska salary details

$9

$21

$40

How much do service desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for service desk in Alaska is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Service Desk jobs in Alaska? The most popular types of Service Desk jobs in Alaska are:
What are popular job titles related to Service Desk jobs in Alaska? For Service Desk jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Service Desk jobs in Alaska look for? The top searched job categories for Service Desk jobs in Alaska are:
What cities in Alaska are hiring for Service Desk jobs? Cities in Alaska with the most Service Desk job openings:
Service Desk jobs near you
Infographic showing various Service Desk job openings in Alaska as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,406 per year, or $21.8 per hour.

Internship - Journalist and FB Administrator

ATIA Ltd

Anchorage, AK • Remote

Other

Re-posted 11 days ago

Job description

Company Description

ATIA Holding is a group of two companies: ATIA Ltd and ATIA Consulting. 

Website: www.atiaholding.uk

LinkedIn: https://www.linkedin.com/company/atia-holding/


ATIA Ltd 

Website: www.atia.ba  

ATIA Ltd is multinational company which has 2 main sectors: 

-First sector: ISO Standards - which includes: 

  • 1. ISO Implementation 
  • 2. ISO Consultation 
  • 3. ISO Certification 

-Second sector: Software Development 

  • 1.Developing applications for all technologies and platforms 
  • 2.Enterprise Resource Planning (ERP), 
  • 3.Customer Relationship Management System (CRM), 
  • 4.Learning Management System (LMS), 
  • 5.Document Management System (DMS), 
  • 6. Service Desk Plus (SDP), 
  • 7.Service Management Systems (SMS), 
  • 8.Business Continuity Management Systems (BCMS), 
  • 9.Information Security Management Systems (ISMS), 


ATIA Consulting 

Website: www.atia-consulting.com.ba 

The areas of operation for ATIA Consulting company are: 

1. Design and implementation of information systems which include Service Desk solutions, Learning Management Systems, testing of information security of information systems and other information systems 

2. Certification from the 'Best Management Practises' for IT Service Management frameworks which include: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 

3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security, including: ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001 

4. Education from different frameworks and standards for the management of the organization, services and management systems: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV, ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001, CobiT, eTOM, TOGAF etc.

Job Description

We are looking for students who are willing to work as Journalists and FB Administrators, with possibility to get full time position. Students will work from home, and they will be responsible for publishing prepared articles and promoting our website (usa-inside.com) over social networks.

Qualifications
  • English Language
  • Facebook Administration
  • Knowledge of Wordpress administration is great benefit
Additional Information

All your information will be kept confidential according to EEO guidelines.

For more information, please visit our websites:

www.atiaholding.uk

www.usa-inside.com

www.atia.ba

Apply