Service Desk Technician
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions begin. ECLARO is looking for a Service Desk Technician for our client in Houston, TX. ECLARO ...
Service Desk Technician
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions begin. ECLARO is looking for a Service Desk Technician for our client in Houston, TX. ECLARO ...
Service Desk Technician
Katy, TX · On-site
Service Desk Technicians are responsible for taking inbound inquiries via telephone, email or other ... from one task to another without needing to mentally re-adjust * excellent listening skills ...
Service Desk Technician
Katy, TX · On-site
Service Desk Technicians are responsible for taking inbound inquiries via telephone, email or other ... from one task to another without needing to mentally re-adjust * excellent listening skills ...
Service Desk Technicians are responsible for taking inbound inquiries via telephone, email or other ... from one task to another without needing to mentally re-adjust * excellent listening skills ...
Service Desk Technicians are responsible for taking inbound inquiries via telephone, email or other ... from one task to another without needing to mentally re-adjust * excellent listening skills ...
Service Desk Technician
Houston, TX · On-site
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions begin. ECLARO is looking for a Service Desk Technician for our client in Houston, TX. ECLARO ...
Service Desk Technician
Houston, TX · On-site
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions begin. ECLARO is looking for a Service Desk Technician for our client in Houston, TX. ECLARO ...
Service Desk Technician 2
Spring, TX · On-site
Service Desk Technician II At NAES, you'll find engaging and challenging career opportunities in ... Provide one-on-one end-user training as needed. Maintain hardware and software inventory. Working ...
Service Desk Technician 2
Spring, TX · On-site
Service Desk Technician II At NAES, you'll find engaging and challenging career opportunities in ... Provide one-on-one end-user training as needed. Maintain hardware and software inventory. Working ...
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
Quick apply
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
Quick apply
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
Service Desk Technician must have a strong aptitude in OS repairs, Spyware and Virus removal, Hardware, Software, upgrades and troubleshooting. Must also have the ability to read computer instruction ...
Service Desk Technician must have a strong aptitude in OS repairs, Spyware and Virus removal, Hardware, Software, upgrades and troubleshooting. Must also have the ability to read computer instruction ...
Service Desk AgentOSS AV SMEOSS ITSC SME * IT IS_Service Desk * 8-10 Years experience Regards ... You have received this email as we have your email address shared by you or from one of our data ...
Service Desk AgentOSS AV SMEOSS ITSC SME * IT IS_Service Desk * 8-10 Years experience Regards ... You have received this email as we have your email address shared by you or from one of our data ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Quick apply
Desktop Technician
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Location: Houston, TX Fulltime Position Overview: Core Job Title: Desktop ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Helpdesk Technician
Houston, TX · On-site
$18 - $24.50/hr
... Help Desk Technician to provide Level 1 technical support to end users in a mixed-device ... Log and document incidents, service requests, and resolutions accurately * Escalate complex issues ...
Helpdesk Technician
Houston, TX · On-site
$18 - $24.50/hr
... Help Desk Technician to provide Level 1 technical support to end users in a mixed-device ... Log and document incidents, service requests, and resolutions accurately * Escalate complex issues ...
Helpdesk Technician
Houston, TX · On-site
$19 - $25.75/hr
... Help Desk Technician to provide Level 1 technical support to end users in a mixed-device ... Log and document incidents, service requests, and resolutions accurately * Escalate complex issues ...
Helpdesk Technician
Houston, TX · On-site
$19 - $25.75/hr
... Help Desk Technician to provide Level 1 technical support to end users in a mixed-device ... Log and document incidents, service requests, and resolutions accurately * Escalate complex issues ...
Help Desk Technician - Houston, Texas
Houston, TX · On-site
$19 - $25.75/hr
Repair and evaluate broken equipment for service * Redirect unresolved issues to the next level of ... High school diploma with 1 year computer related experience required. * 2 years of experience ...
Help Desk Technician - Houston, Texas
Houston, TX · On-site
$19 - $25.75/hr
Repair and evaluate broken equipment for service * Redirect unresolved issues to the next level of ... High school diploma with 1 year computer related experience required. * 2 years of experience ...
Service Desk Agent
Houston, TX · On-site
$16.25 - $20.75/hr
Service Desk Agent Houston, TX onsite Contract Competencies: IT Service Desk Experience (Years): 8 ... You have received this email as we have your email address shared by you or from one of our data ...
Service Desk Agent
Houston, TX · On-site
$16.25 - $20.75/hr
Service Desk Agent Houston, TX onsite Contract Competencies: IT Service Desk Experience (Years): 8 ... You have received this email as we have your email address shared by you or from one of our data ...
... Technician with strong technical skills, a superior customer service aptitude, and a genuine ... from tiers 1 and 2 * Diagnose root causes across a variety of OS platforms and application ...
Quick apply
... Technician with strong technical skills, a superior customer service aptitude, and a genuine ... from tiers 1 and 2 * Diagnose root causes across a variety of OS platforms and application ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Department: Information Technology Reports To: Help Desk Manager Company ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Desktop Technician Department: Information Technology Reports To: Help Desk Manager Company ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19 - $24/hr
Desktop Technician Department: Information Technology Reports To: Help Desk Manager Company ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Desktop Technician
Houston, TX · On-site
$19 - $24/hr
Desktop Technician Department: Information Technology Reports To: Help Desk Manager Company ... At least 1-2 years of experience in an IT Support Help Desk or Service Desk role * Experience with ...
Service Desk Technician 1 information
See Sugar Land, TX salary details
$9.91 - $11.99
1% of jobs
$11.99 - $14.07
5% of jobs
$14.07 - $16.14
8% of jobs
$17.27 is the 25th percentile. Wages below this are outliers.
$16.14 - $18.22
19% of jobs
$18.22 - $20.30
16% of jobs
The median wage is $20.36 / hr.
$20.30 - $22.37
19% of jobs
$23.46 is the 75th percentile. Wages above this are outliers.
$22.37 - $24.45
13% of jobs
$24.45 - $26.53
8% of jobs
$26.53 - $28.60
5% of jobs
$28.60 - $30.68
3% of jobs
$30.68 - $32.76
2% of jobs
$9
$21
$32
How much do service desk technician 1 jobs pay per hour?
As of May 28, 2026, the average hourly pay for service desk technician 1 in Sugar Land, TX is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.13 per hour, depending on experience, location, and employer.
What is the difference between Service Desk Technician 1 vs Service Desk Technician 2?
| Aspect | Service Desk Technician 1 | Service Desk Technician 2 |
|---|---|---|
| Certifications | Basic IT certifications (e.g., CompTIA A+) | Advanced certifications (e.g., Network+, Microsoft Certified) |
| Experience | Entry-level, 0-1 year | Mid-level, 1-3 years |
| Work Environment | Help desk, call center, on-site support | Help desk, remote support, on-site support |
| Responsibilities | Basic troubleshooting, ticket logging | Advanced troubleshooting, escalation handling |
The main difference between Service Desk Technician 1 and Service Desk Technician 2 lies in experience, certifications, and responsibilities. Service Desk Technician 2 typically has more experience and handles more complex issues, while Service Desk Technician 1 focuses on basic support tasks.
What are popular job titles related to Service Desk Technician 1 jobs in Sugar Land, TX? For Service Desk Technician 1 jobs in Sugar Land, TX, the most frequently searched job titles are:
What job categories do people searching Service Desk Technician 1 jobs in Sugar Land, TX look for? The top searched job categories for Service Desk Technician 1 jobs in Sugar Land, TX are:
What cities near Sugar Land, TX are hiring for Service Desk Technician 1 jobs? Cities near Sugar Land, TX with the most Service Desk Technician 1 job openings:
$19 - $20/hr
Other
Medical, Dental, Vision, Retirement
Posted 20 days ago
Job description
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions begin. ECLARO is looking for a Service Desk Technician for our client in Houston, TX. ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals.
If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Overview: The Service Desk Technician provides first- and second-level technical support for end users across a modern enterprise environment. This role supports Microsoft Office applications, end-user computing devices, mobile platforms, and core infrastructure technologies.
The ideal consultant is hands-on, customer-focused, and eager to expand experience across systems, virtualization, networking, and cloud-managed environments. Responsibilities: End User Support: Provide technical support for Microsoft Office Suite (M365) including Outlook, Word, Excel, Teams, and OneDrive. Troubleshoot and resolve issues related to Windows and macOS desktops and laptops.
Support printers, scanners, and peripheral devices. Diagnose and support tablets and smartphones (Apple iOS and Android). Endpoint & Device Management: Manage and support devices using Microsoft Intune (enrollment, policy enforcement, application deployment).
Perform user onboarding and offboarding, including account provisioning, access changes, and device setup. Assist with endpoint security, patching, and compliance. Systems & Infrastructure Support: Provide basic administration and troubleshooting for Microsoft Windows Server environments.
Support Linux systems (RHEL preferred) including basic command-line troubleshooting. Assist with virtual computing environments, including ProxMox and Scale Computing (preferred). Support VEEAM backup and recovery operations, including job monitoring and basic restores.
Networking & Hardware: Troubleshoot network connectivity issues involving Cisco Meraki and Fortinet network hardware. Support wired and wireless network access, VPN connectivity, and firewall-related issues. Assist senior engineers with infrastructure projects and upgrades.
Documentation & Process: Create and maintain technical documentation, knowledge base articles, and support procedures. Accurately document incidents, requests, and resolutions in the service management system. Follow ITIL-aligned service desk best practices.
Required Qualifications: 2 years of experience in a Service Desk, Help Desk, or Desktop Support role. Strong working knowledge of Microsoft Office / Microsoft 365. Experience supporting Windows and macOS endpoints.
Hands-on experience with PC hardware, printers, scanners, and mobile devices. Familiarity with Intune or other endpoint management tools. Basic understanding of networking concepts (TCP / IP, DNS, DHCP).
Experience with user account management (Active Directory or similar). Strong customer service, communication, and troubleshooting skills. Preferred Skills: Experience with ProxMox or Scale Computing hypervisor environments.
Experience supporting Cisco Meraki and Fortinet networking equipment. Familiarity with VEEAM Backup & Replication. Exposure to Linux (RHEL) administration.
Experience with Windows Server environments. IT certifications (CompTIA A, Network, Microsoft, or equivalent). Strong problem-solving and analytical skills.
Excellent verbal and written communication. Ability to prioritize and manage multiple requests. Desire to learn and grow within IT infrastructure and operations.
Team-oriented with a proactive mindset. Pay Rate: $19 - $20 / Hour If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Ashly Velasco ashly.velasco@eclaro.com 646-357-1236 Ashly Velasco | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.