ZipRecruiter

Log In

1

Service Desk Operations Manager Jobs in Arkansas

Bizzell

Operations Manager

Jefferson, AR · On-site

Description Position Summary The Operations Manager is responsible for day-to-day execution of ... The position oversees maintenance, utilities, work control, service response, and workforce ...

CSA Global LLC

Operations Manager

Fort Smith, AR · On-site

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manage MTC Operations and Training on-site during standard operating hours. * Manage and supervise ...

Bizzell Group

Operations Manager

Jefferson, AR · On-site

Job Type Full-time Description Position Summary The Operations Manager is responsible for day-to ... The position oversees maintenance, utilities, work control, service response, and workforce ...

Bizzell Group

Operations Manager

Jefferson, AR · On-site

Position Summary The Operations Manager is responsible for day-to-day execution of facility operations and maintenance services across the Jefferson Laboratories Complex. The position oversees ...

Conagra Brands

Operations Manager

Russellville, AR · On-site

$109K - $159K/yr

... achieve operational, safety, quality, service, and cost objectives. A Taste of Your ... Serve as acting Plant Manager when required. * Partner with production planning and materials ...

New

Ulta Beauty, Inc.

Operations Manager

Russellville, AR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Little Rock, AR

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Holman Logistics

Operations Manager

Maumelle, AR · On-site

$95K/yr

Manages team engagement & services among customers. * Oversees supervision of facility and ... Monitors and audits operations to ensure that they efficiently and effectively provide needed ...

Ulta Beauty

Operations Manager

Little Rock, AR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty

Operations Manager

Russellville, AR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Little Rock, AR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Amazon

Operations Manager

Little Rock, AR · On-site

... service, communication, and interpersonal skills - Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field - Experience managing a team of 2+ salaried employees and ...

previous pagenext page

Showing results 21-40

All JobsService Desk Operations JobsService Desk Operations Manager JobsService Desk Operations Manager Jobs in Arkansas

Service Desk Operations Manager information

See Arkansas salary details

$30.2K

$78.2K

$129.8K

How much do service desk operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service desk operations manager in Arkansas is $78,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Desk Operations Manager vs Service Desk Supervisor?

AspectService Desk Operations ManagerService Desk Supervisor
ResponsibilitiesOversees multiple service desk teams, manages strategic planning, and ensures service qualitySupervises daily operations, manages team members, and handles escalations
Required CredentialsITIL certification, relevant IT experience, leadership skillsITIL knowledge, technical support experience, team management skills
Work EnvironmentStrategic, managerial setting, often in larger organizationsOperational, team-focused environment, often in help desk or support centers
Industry UsageCommon in IT service management, large enterprisesCommon in IT support teams, smaller organizations

The Service Desk Operations Manager focuses on strategic oversight and managing multiple teams, while the Service Desk Supervisor handles daily team supervision and operational issues. Both roles require ITIL knowledge and support experience, but the manager role involves broader planning and leadership responsibilities.

What are popular job titles related to Service Desk Operations Manager jobs in Arkansas? For Service Desk Operations Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Service Desk Operations Manager jobs in Arkansas look for? The top searched job categories for Service Desk Operations Manager jobs in Arkansas are:
What cities in Arkansas are hiring for Service Desk Operations Manager jobs? Cities in Arkansas with the most Service Desk Operations Manager job openings:
Service Desk Operations Manager jobs near you

Operations Manager

Kirby Corporation

North Little Rock, AR • On-site

Full-time

Posted 20 days ago

Job description

Overview

United Engines is Now Hiring an Operations Manager at 11800 Maybelline Rd North Little Rock, AR 72117. Responsible for daily management of the branch operation, as well as overall management for that branch and other secondary branch operations as assigned.

Responsibilities
  • Oversee the daily operations of the primary branch, including both shop and field services. 
  • Manage all branch operations in accordance with company and budget goals.
  • Ensure that all operations comply with company policies and standards.
  • Plan, direct and manage all branch activities in accordance with each branches budgeted financial objectives.
  • Assure adequate manpower and supplies are available to complete work assignments.  
  • Review and organize staffing plans to insure they are consistent and adequate for attaining each branches' objectives.
  • Resolve issues regarding supplies, equipment, or manpower shortages.
  • Develop annual budget for each branch.  
  • Monitor progress towards budgeted goals and implement cost controls or reductions as necessary.
  • Monitor gross profit levels for each branch.
  • Assess each branch's performance regarding quality of work and customer satisfaction.  
  • Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution. 
  • Ensure all branches maintain a clean and safe work environment.  
  • Ensure proper safety training and standards are in place, and that safety policies and procedures are followed. 
  • Develop marketing plans with sales and marketing departments to develop and increase each branch's business.  
  • Establish work standards and evaluate branch staff's performance. 
  • Identify, address, and implement timely employee development and training opportunities, including succession planning.
  • Hire, counsel, and discharge branch staff as necessary. 
Qualifications
  • Ability to accept responsibility and account for his/her actions.
  • Ability to perform work accurately and thoroughly.
  • Ability to work independently with minimal supervision.
  • Ability to communicate effectively with others using the spoken word.
  • Ability to communicate in writing clearly and concisely.
  • Ability to take care of the customers' needs while following company procedures.
  • Ability to make critical decisions while following company procedures.
  • Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Ability to organize and direct oneself and effectively supervise others.
  • Ability to convince a group of people to work toward a goal.

Education/Experience:

  • Prior experience in managing a $20 million+ P&L based service operation focused on heavy, industrial, and or power-driven equipment in a facilitative Original Equipment Manufacturer (OEM) partnering arrangement required. 
  • Prior experience in developing and managing budgets also required. 
  • Ability to plan and carry out responsibilities under limited supervision required. 
  • Prior experience managing multiple locations preferred.
  • High School Diploma or General Education (GED) and three to five years related experience.
  • Bachelor's Degree strongly preferred.

Computer Skills:

Proficient in Microsoft Office applications (Word, Excel, Outlook).  Prior experience with JD Edwards systems preferred.

Physical Activities & Requirements:

Ability to wear Personal Protective Equipment (PPE) as required by the position, location, or customer.

Employment Type: FULL_TIME

Apply