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Service Desk Officer Jobs (NOW HIRING)

Amentum

Senior Desk Officer

Washington, DC · On-site

Amentum is seeking a Senior Desk Officer to support our U.S. Department of Energy and ... Knowledge and understanding of foreign intelligence service modus operandi and targeting techniques.

Pae

Senior Desk Officer

Washington, DC · On-site

Amentum is seeking a Senior Desk Officer to support our U.S. Department of Energy and ... Knowledge and understanding of foreign intelligence service modus operandi and targeting techniques.

Imperative Systems

Desk Officer

Reston, VA · On-site

Candidates with the requisite skills and experience, and a strong desire to continue service or give back will serve as contract Desk Officers fully integrated into client offices. Applicants should ...

LCS

Front Desk Officer

Lincolnshire, IL · On-site

$18 - $20/hr

Gatehouse/Front Desk Security Officer At Sedgebrook, we embrace and celebrate meaningful ... Previous customer service experience required. Previous security experience preferred. * Ability to ...

The Forum

Front Desk Officer

Lincolnshire, IL · On-site

$18 - $20/hr

Gatehouse/Front Desk Security Officer At Sedgebrook, we embrace and celebrate meaningful ... Previous customer service experience required. Previous security experience preferred. * Ability to ...

Casa De Las Campanas

Front Desk Officer

Lincolnshire, IL · On-site

$18 - $20/hr

Gatehouse/Front Desk Security Officer At Sedgebrook, we embrace and celebrate meaningful ... Previous customer service experience required. Previous security experience preferred. * Ability to ...

Cypress Village

Front Desk Officer

Lincolnshire, IL · On-site

$18/hr

Gatehouse/Front Desk Security Officer Rate of Pay: $18.00 per hour + shift differential, benefits ... Previous customer service experience required. Previous security experience preferred. * Ability to ...

The Solana Doylestown

Front Desk Officer

Lincolnshire, IL · On-site

$18 - $20/hr

Gatehouse/Front Desk Security Officer At Sedgebrook, we embrace and celebrate meaningful ... Previous customer service experience required. Previous security experience preferred. * Ability to ...

Boston Medical Center

Public Safety Officer

Boston, MA · On-site

Public Safety Desk Officer Responsibilities include, but are not limited to, the following standards: * Coordinates all activities of Public Safety, Parking and Transportation Services during non ...

Boston Medical Center

Public Safety Officer

Boston, MA · On-site

Public Safety Desk Officer Responsibilities include, but are not limited to, the following standards: * Coordinates all activities of Public Safety, Parking and Transportation Services during non ...

Boston Medical Center

Public Safety Officer

Boston, MA · On-site

Public Safety Desk Officer Responsibilities include, but are not limited to, the following standards: * Coordinates all activities of Public Safety, Parking and Transportation Services during non ...

Boston Medical Center

Public Safety Officer

Boston, MA · On-site

Public Safety Desk Officer Responsibilities include, but are not limited to, the following standards: * Coordinates all activities of Public Safety, Parking and Transportation Services during non ...

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Service Desk Officer information

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$22K

$53.3K

$102.5K

How much do service desk officer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for service desk officer in the United States is $53,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,500.00 and $60,000.00 per year, depending on experience, location, and employer.

What is a service desk officer?

A service desk officer is responsible for providing technical support and assistance to users within an organization. They handle troubleshooting, resolve IT issues, and often use ticketing systems to track and manage requests, requiring good communication skills and technical knowledge. The role typically involves working in a help desk environment and may require relevant certifications such as ITIL or CompTIA A+.

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Service Desk Officer jobs near you
Infographic showing various Service Desk Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,266 per year, or $25.6 per hour.

Senior Desk Officer

Washington, DC • On-site

Amentum
Guided Missile and Space Vehicle Manufacturing • 10K+ employees
Learn more about Amentumexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Amentum is seeking a Senior Desk Officer to support our U.S. Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the Washington, D.C area.
Responsibilities Serves as Desk Officer, specific duties and functions include, but are not limited to, the following:
  • Daily case management oversight of all field investigative activities.
  • Liaison with USIC, FBI, and other law enforcement agencies.
  • Recommend proactive investigative initiatives both internal to IN and across the Intelligence Community.
  • Knowledge and understanding of foreign intelligence service modus operandi and targeting techniques.
  • Developing and promulgating specific CI investigative priorities.
  • Adversary-specific program management activities.
  • Provide support to the full spectrum of the CI program
  • Works closely with the FBI and the USIC to assist in any ongoing espionage, terrorism, or related operations and investigations at responsible facilities.
  • Utilize raw and finished intelligence reports.

Requirements
  • Active Top Secret/SCI Clearance
  • Bachelor's Degree from an accredited university or college. An Advanced Degree in relevant technical field is desirable.
  • Minimum of ten (10) years of experience in CI and/or espionage case management, and supervising agents conducting these cases which may be a combination of civil service, or military.
  • Demonstrated evidence of excellent oral and written communication skills, conflict resolution techniques, and proven ability to perform under pressure to meet tight deadlines.
  • Experience with CI databases for recordkeeping and data mining is required.
  • Knowledge of geographic specific subject matter expertise is required.
  • Experience as a primary case agent in counterintelligence case management at DOE, the FBI or DOD.
  • Must have functional computer literacy and be proficient in common computer and network applications.
  • Must demonstrate knowledge of full spectrum of CI activities.

Compensation Details:
$150,000.00 - $185,000.00
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
08/21/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

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