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Service Desk Manager Jobs in Spring Hill, FL (NOW HIRING)

Orthopaedic Solutions Management

Front Desk Lead

Clearwater, FL · On-site

$14.25 - $19/hr

The Front Desk Lead monitors the preparation of paperwork for the day's clinic, ensures that the ... Assists Clinic Supervisor and Manager with staff meetings. * Attends in-services and updates staff ...

New

SHERATON TAMPA BRANDON HOTEL

Front Desk Agent

Tampa, FL

$13.50 - $17/hr

We pride ourselves on our warm hospitality and innovative services that create memorable ... Key Responsibilities: - Greet and check in guests with a friendly and welcoming attitude - Manage ...

Florida Orthopaedic Institute

Front Desk Lead

Clearwater, FL · On-site

$14.75 - $19.50/hr

Front Desk Lead In this role you will: Be responsible for providing leadership and guidance to the ... Assists Clinic Supervisor and Manager with staff meetings. * Attends in-services and updates staff ...

New

Insight Global

Executive Support Technician

Tampa, FL · On-site

$75K - $95K/yr

Experience troubleshooting smartphones, tablets, mobile applications, device management tools, and ... Service Desk & IT Operations: Support Service Desk activities, incident resolution, hardware ...

Florida Orthopaedic Institute

Front Desk Lead

Clearwater, FL · On-site

$14.25 - $19/hr

The Front Desk Lead monitors the preparation of paperwork for the day's clinic, ensures that the ... Assists Clinic Supervisor and Manager with staff meetings. * Attends in-services and updates staff ...

Sandpearl Resort

Front Desk Agent

Clearwater, FL

$16/hr

As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are ... Coordinating with bell service and staff management * Being a source of information to guests on ...

Opal Sol

Front Desk Agent

Clearwater, FL · On-site

$13.25 - $16.50/hr

As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are ... Coordinating with bell service and staff management * Being a source of information to guests on ...

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All JobsService Desk JobsService Desk Manager JobsService Desk Manager Jobs in Spring Hill, FL

Service Desk Manager information

See Spring Hill, FL salary details

$31K

$80.2K

$133.2K

How much do service desk manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service desk manager in Spring Hill, FL is $80,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $95,400.00 per year, depending on experience, location, and employer.

What is a service desk manager?

A Service Desk Manager is a professional responsible for overseeing the daily operations of an organization’s IT service desk. They lead a team that provides technical support to users, ensuring that incidents and service requests are resolved efficiently. The Service Desk Manager also implements processes and best practices to improve customer satisfaction, manages staff performance, and coordinates with other IT departments to resolve complex issues. Their ultimate goal is to ensure smooth IT service delivery and support across the organization.

What are the key skills and qualifications needed to thrive as a service desk manager?

To thrive as a Service Desk Manager, you need strong IT knowledge, experience in service management, and often a relevant degree or ITIL certification. Familiarity with ticketing systems such as ServiceNow or Jira, as well as reporting and analytics tools, is typically required. Excellent leadership, problem-solving, and communication skills set standout managers apart, enabling them to lead teams effectively and resolve conflicts. These competencies ensure efficient service delivery, high customer satisfaction, and continuous improvement in IT support environments.

What are the most common challenges faced by a service desk manager, and how can they be effectively addressed?

Service Desk Managers often encounter challenges such as balancing high ticket volumes, ensuring timely resolution of issues, and managing team performance under pressure. Effective strategies include implementing clear processes for ticket prioritization, regularly training staff on both technical and customer service skills, and utilizing performance metrics to identify areas for improvement. Additionally, fostering open communication and collaboration within the team helps address issues promptly and maintain a positive work environment.

What is the difference between Service Desk Manager vs Help Desk Supervisor?

AspectService Desk ManagerHelp Desk Supervisor
ResponsibilitiesOversees entire service desk operations, manages teams, develops policies, and ensures service quality.Supervises help desk staff, handles escalations, and ensures ticket resolution efficiency.
Required CredentialsTypically requires ITIL certification, relevant IT experience, and leadership skills.Often requires help desk experience, customer service skills, and basic IT certifications.
Work EnvironmentLeads a team in a corporate IT setting, focusing on strategic improvements.Manages daily help desk activities, often in a support center environment.

The main difference is that a Service Desk Manager has broader strategic and managerial responsibilities, overseeing the entire service desk operation, while a Help Desk Supervisor focuses on daily team supervision and ticket resolution. Both roles require IT knowledge and customer service skills, but the Service Desk Manager typically holds a higher level of responsibility and leadership.

How much do service desk managers make in the US?

Service Desk Managers in the US typically earn an average salary of around $70,000 to $100,000 per year, depending on experience, location, and company size. They often require strong technical skills, certifications like ITIL, and experience managing support teams in a help desk or IT service environment.

What are the most commonly searched types of Service Desk jobs in Spring Hill, FL?

The most popular types of Service Desk jobs in Spring Hill, FL are:

What job categories do people searching Service Desk Manager jobs in Spring Hill, FL look for?

The top searched job categories for Service Desk Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Service Desk Manager jobs?

Cities near Spring Hill, FL with the most Service Desk Manager job openings:

Service Desk Manager jobs near you
Infographic showing various Service Desk Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,189 per year, or $38.6 per hour.

Core Crew (Front Desk & Sales) - Hyde Park, FL

[solidcore]

Tampa, FL • On-site

$14/hr

Part-time

Re-posted 5 days ago

Job description

[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]'s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.
You will be responsible for:
  • Bringing [solidcore]'s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client's name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming 
  • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
  • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested
  • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed
  • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed
  • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately
  • Quickly addressing any maintenance or equipment issues that are visible to clients
  • Following up with client lists in Axle to meet monthly sales quota 
  • Responding to client emails 
  • Alerting coaches about client milestones and setting up the celebration board
What we need from you:
  • High school education, some college preferred
  • This is a part-time hourly position 
  • Ability to lift up to 30 pounds and walk through all areas of the studio 
  • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
What skills & experience you'll bring to us:
  • Excellent interpersonal and communication skills
  • Outstanding customer service skills
  • Strong organizational skills
  • Careful attention to detail
  • Must be willing to initiate tasks and perform duties without direction
  • Ability to stand for long durations of time
  • 1 year sales experience preferred
  • MBO experience preferred
  • Passion for fitness, wellness, and the [solidcore] brand
Compensation & Benefits:
  • $14.00/hour plus opportunities to earn a sales commission
  • Free drop-in classes
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well.

At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it's who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
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