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Service Desk Manager Jobs in Spring Hill, FL (NOW HIRING)

Front desk Supervisor

New Port Richey, FL · On-site

$15.25 - $19.50/hr

Maintain a tidy and organized front desk area * Assist with administrative tasks such as data entry ... management skills If you are passionate about providing exceptional customer service and ...

... Manager opportunities companywide! * Our Dog Training Academy, with a scholarship to become a ... Discounted Veterinary Care and Grooming Services (per location) * Dog/Cat Adoption Assistance

Maintain a tidy and organized front desk area * Assist with administrative tasks such as data entry ... management skills If you are passionate about providing exceptional customer service and ...

Pet Paradise is looking for "pet people" with leadership and strong customer service experience to ... Assisting the management team with training employees, assigning and directing work, coaching, and ...

Maintain a tidy and organized front desk area * Assist with administrative tasks such as data entry ... management skills If you are passionate about providing exceptional customer service and ...

Front Desk Supervisor

Tampa, FL · On-site

$19 - $19.95/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ...

Front Desk Supervisor

Tampa, FL · On-site

$19 - $19.95/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ...

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and ...

IT Manager - Healthcare

Oldsmar, FL · On-site

$87K - $106K/yr

Oversee Service Desk operations and end-user support services. * Establish and maintain service ... Ensure knowledge management practices and support documentation remain current and effective.

Front Desk/Technician

Tampa, FL · On-site +1

$14 - $15/hr

... Manager to ensure excellent patient flow. Essential Functions Attract and retain customers by providing unsurpassed customer service Greet customers and explain the process and exam pricing in a ...

Showing results 21-40

Service Desk Manager information

See Spring Hill, FL salary details

$31K

$80.2K

$133.2K

How much do service desk manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service desk manager in Spring Hill, FL is $80,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $95,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service desk manager?

To thrive as a Service Desk Manager, you need strong IT knowledge, experience in service management, and often a relevant degree or ITIL certification. Familiarity with ticketing systems such as ServiceNow or Jira, as well as reporting and analytics tools, is typically required. Excellent leadership, problem-solving, and communication skills set standout managers apart, enabling them to lead teams effectively and resolve conflicts. These competencies ensure efficient service delivery, high customer satisfaction, and continuous improvement in IT support environments.

What is the difference between Service Desk Manager vs Help Desk Supervisor?

AspectService Desk ManagerHelp Desk Supervisor
ResponsibilitiesOversees entire service desk operations, manages teams, develops policies, and ensures service quality.Supervises help desk staff, handles escalations, and ensures ticket resolution efficiency.
Required CredentialsTypically requires ITIL certification, relevant IT experience, and leadership skills.Often requires help desk experience, customer service skills, and basic IT certifications.
Work EnvironmentLeads a team in a corporate IT setting, focusing on strategic improvements.Manages daily help desk activities, often in a support center environment.

The main difference is that a Service Desk Manager has broader strategic and managerial responsibilities, overseeing the entire service desk operation, while a Help Desk Supervisor focuses on daily team supervision and ticket resolution. Both roles require IT knowledge and customer service skills, but the Service Desk Manager typically holds a higher level of responsibility and leadership.

How much do service desk managers make in the US?

Service Desk Managers in the US typically earn between $60,000 and $100,000 annually, depending on experience, location, and company size. They often require strong technical skills, certifications like ITIL, and leadership abilities to oversee support teams and ensure service quality.

What are the most common challenges faced by a service desk manager, and how can they be effectively addressed?

Service Desk Managers often encounter challenges such as balancing high ticket volumes, ensuring timely resolution of issues, and managing team performance under pressure. Effective strategies include implementing clear processes for ticket prioritization, regularly training staff on both technical and customer service skills, and utilizing performance metrics to identify areas for improvement. Additionally, fostering open communication and collaboration within the team helps address issues promptly and maintain a positive work environment.

What is a service desk manager?

A Service Desk Manager is a professional responsible for overseeing the daily operations of an organization’s IT service desk. They lead a team that provides technical support to users, ensuring that incidents and service requests are resolved efficiently. The Service Desk Manager also implements processes and best practices to improve customer satisfaction, manages staff performance, and coordinates with other IT departments to resolve complex issues. Their ultimate goal is to ensure smooth IT service delivery and support across the organization.

What are the most commonly searched types of Service Desk jobs in Spring Hill, FL?

The most popular types of Service Desk jobs in Spring Hill, FL are:

What job categories do people searching Service Desk Manager jobs in Spring Hill, FL look for?

The top searched job categories for Service Desk Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Service Desk Manager jobs?

Cities near Spring Hill, FL with the most Service Desk Manager job openings:

Infographic showing various Service Desk Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,189 per year, or $38.6 per hour.

Front desk Supervisor

Dermafix Spa

New Port Richey, FL • On-site

$15.25 - $19.50/hr

Other

Re-posted 8 days ago


Job description

Sales Supervisor

Our Spa is seeking a dynamic Sales Supervisor to join our growing team. This unique opportunity is for a business that values friendliness, organization, and experience. The role requires overseeing customer service and collaborating with our team on the spa schedule. We are looking for someone with proven front sales experience, proficiency with PCs and CRMs, and essential expertise. While an esthetician background is highly desirable, it is not required.

Key Responsibilities:

  • Greet visitors and clients with a professional appearance and a smile
  • Answer incoming phone calls
  • Manage appointments and scheduling reservations
  • Promote and sell products and treatments, achieving sales targets and goals
  • Respond to inquiries and provide information to clients
  • Process payments and maintain accurate sales records
  • Maintain a tidy and organized front desk area
  • Assist with administrative tasks such as data entry, filing, and photocopying

Qualifications:

  • Proven experience as a front desk spa receptionist or in similar facilities
  • An aesthetician background is a big plus, or knowledge of the skin care industry in a professional setting
  • Excellent communication and time management skills
  • Proficiency in basic computer applications
  • Strong data entry and typing skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Ability to prioritize tasks and effectively manage calendars
  • Must have reliable transportation to and from work
  • Must be able to work a flexible schedule
  • Must have excellent time management skills

If you are passionate about providing exceptional customer service and contributing to a welcoming spa environment, we would love to hear from you!