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Service Desk Manager Jobs in Saskatchewan (NOW HIRING)

Brandt

Administrative Assistant

Regina, SK

Brandtnet - Manages and maintains Executive Services section of Brandtnet. * Receiver - BAAN ... desk as needed - Respond to telephone, e-mail and in-person individuals from clients, candidates ...

Shermco Industries, Inc.

Receptionist (Temp)

Sherwood, SK · On-site

CA$25 - CA$30/hr

... managing mail and office supplies, coordinating kitchen and facility inventory, supporting ... Previous experience in a receptionist, front desk, office administrator, customer service, or ...

Planet Fitness-United Fitness Partners

Club Manager FLSA Classification: Non-Exempt THE OPPORTUNITY Look no further if you like to have ... You will create "raving fans" by delivering +1% customer service, continually engaging and ...

Co op

Yard Foreman

Prince Albert, SK · On-site

... crew, desk and leadership teams. Perform customer carry out service and product assembly as ... Support and follow Asset Protection and Safety Management systems, policies, and procedures.

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Showing results 41-60

All JobsService Desk JobsService Desk Manager JobsService Desk Manager Jobs in Saskatchewan

Service Desk Manager information

See Saskatchewan salary details

$38.5K

$89.2K

$148.5K

How much do service desk manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service desk manager in Saskatchewan is $89,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a service desk manager?

A Service Desk Manager is a professional responsible for overseeing the daily operations of an organization’s IT service desk. They lead a team that provides technical support to users, ensuring that incidents and service requests are resolved efficiently. The Service Desk Manager also implements processes and best practices to improve customer satisfaction, manages staff performance, and coordinates with other IT departments to resolve complex issues. Their ultimate goal is to ensure smooth IT service delivery and support across the organization.

What are the key skills and qualifications needed to thrive as a service desk manager?

To thrive as a Service Desk Manager, you need strong IT knowledge, experience in service management, and often a relevant degree or ITIL certification. Familiarity with ticketing systems such as ServiceNow or Jira, as well as reporting and analytics tools, is typically required. Excellent leadership, problem-solving, and communication skills set standout managers apart, enabling them to lead teams effectively and resolve conflicts. These competencies ensure efficient service delivery, high customer satisfaction, and continuous improvement in IT support environments.

What are the most common challenges faced by a service desk manager, and how can they be effectively addressed?

Service Desk Managers often encounter challenges such as balancing high ticket volumes, ensuring timely resolution of issues, and managing team performance under pressure. Effective strategies include implementing clear processes for ticket prioritization, regularly training staff on both technical and customer service skills, and utilizing performance metrics to identify areas for improvement. Additionally, fostering open communication and collaboration within the team helps address issues promptly and maintain a positive work environment.

What is the difference between Service Desk Manager vs Help Desk Supervisor?

AspectService Desk ManagerHelp Desk Supervisor
ResponsibilitiesOversees entire service desk operations, manages teams, develops policies, and ensures service quality.Supervises help desk staff, handles escalations, and ensures ticket resolution efficiency.
Required CredentialsTypically requires ITIL certification, relevant IT experience, and leadership skills.Often requires help desk experience, customer service skills, and basic IT certifications.
Work EnvironmentLeads a team in a corporate IT setting, focusing on strategic improvements.Manages daily help desk activities, often in a support center environment.

The main difference is that a Service Desk Manager has broader strategic and managerial responsibilities, overseeing the entire service desk operation, while a Help Desk Supervisor focuses on daily team supervision and ticket resolution. Both roles require IT knowledge and customer service skills, but the Service Desk Manager typically holds a higher level of responsibility and leadership.

How much do service desk managers make in the US?

Service Desk Managers in the US typically earn an average salary of around $70,000 to $100,000 per year, depending on experience, location, and company size. They often require strong technical skills, certifications like ITIL, and experience managing support teams in a help desk or IT service environment.

What are popular job titles related to Service Desk Manager jobs in Saskatchewan?

For Service Desk Manager jobs in Saskatchewan, the most frequently searched job titles are:

Service Desk Manager jobs near you
Infographic showing various Service Desk Manager job openings in Saskatchewan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $89,204 per year, or $42.9 per hour.

Sales Manager- Saskatoon North Hyundai

Ffun Motor Group

Saskatoon, SK • On-site

CA$100K/yr

Full-time

Re-posted 12 days ago

Job description

Sales Manager - Saskatoon North Hyundai

Permanent Full-Time


Lead the Floor. Build the Team. Drive the Results.


You love the car business-the pace, the people, the daily challenge of working deals and building momentum.


AtSaskatoon North Hyundai, we're looking for an experiencedCar Sales Managerwho brings energy, focus and genuine care to every part of the sales floor.


This isn't a role for someone who wants to lead from behind a desk. You'll be in the middle of the action-supporting deals, developing salespeople, maintaining strong performance and creating an environment where both the team and our guests can feel the difference.


As part ofFFUN Group, you'll join one of Canada's fastest-growing automotive and recreational groups, with the support, resources and career opportunities to continue growing as a leader.


Why Hyundai?

Hyundai gives your team a product lineup and ownership story they can sell with confidence.

  • A broad lineup of cars, SUVs, hybrids and electric vehicles
  • Modern technology, bold styling and innovative features
  • Strong warranty coverage that provides added customer confidence
  • Vehicle options for first-time buyers, families, commuters and EV shoppers
  • A forward-thinking brand investing in the future of mobility


What You'll Be Doing

  • Lead the daily rhythm of the sales floor, including appointments, deals, follow-ups and team energy
  • Work deals alongside the team, providing strategy, structure and support
  • Drive strong gross and volume through disciplined desking and sales processes
  • Maintain high standards for customer service and the Hyundai guest experience
  • Monitor CRM activity, lead management and follow-up quality
  • Coach and develop sales staff through daily feedback, accountability and encouragement
  • Collaborate with the General Manager and department leaders to execute store initiatives and achieve targets
  • Create a positive, competitive and team-focused sales culture


Who You Are

  • High-energy and positive:You set the tone and bring consistency to the floor
  • Authentic:You genuinely care about your team and your customers
  • Operationally sharp:You understand deal structure, finance flow and desking fundamentals
  • Performance-driven:You know how to balance volume, gross and customer satisfaction
  • Team-first:You succeed by helping others perform at their best
  • Strong communicator:You are clear, confident and approachable with staff, leaders and guests
  • Growth-oriented:You welcome coaching and continue looking for ways to improve


What We're Looking For

  • Minimum two years of automotive sales management experience
  • Strong understanding of new and pre-owned vehicle deal structures
  • Experience with CRM systems, lead management and sales reporting
  • Proven success achieving sales, gross and customer satisfaction targets
  • Demonstrated ability to coach, motivate and hold a sales team accountable
  • A passion for people, performance and doing business the right way


Why FFUN:

  • Competitive Compensation Package
    $100,000+ annually HIGH earning potential, from a base package to uncapped commission opportunities.
  • Group Retirement Savings Plan -Employer-Employee matched contributions because we care about your future financial security
  • Employee Discounts -Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
  • Training & Development-Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
  • Corporate Gym Membership Rates -Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.
  • Health & Dental-Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.
  • Giving Back-From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

What it's really like to work here.


TheFFUN Group isCanada's fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles.


At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth

Ready to Join Us?

If this sounds like the opportunity you've been waiting for, we'd love to meet you! Our application process is quick and easy-just a few clicks!

At FFUN Group, we're committed to providing a barrier-free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team atcareers@ffun.com.



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