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Service Desk Manager Jobs in Saskatchewan (NOW HIRING)

ANCHOR POINT MANAGEMENT GROUP

$15.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or ... Manage front-desk operations, including, but not limited to, check ins, check outs, reservation ...

Careica Health

Client Service Coordinator

North Battleford, SK · On-site

CA$22.37/hr

  • Medical

  • Dental

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... You'll perform basic accounting functions (A/R) and inventory management WHAT QUALIFICATIONS DO I ...

Careica Health

Client Service Coordinator

Saskatoon, SK · On-site

  • Medical

  • Dental

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... You'll perform basic accounting functions (A/R) and inventory management Note that we have two ...

Careica Health

Client Service Coordinator

Yorkton, SK · On-site

CA$22.37/hr

  • Medical

  • Dental

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... You'll perform basic accounting functions (A/R) and inventory management WHAT QUALIFICATIONS DO I ...

Careica Health

Client Service Coordinator

Yorkton, SK · On-site

  • Medical

  • Dental

The waiting room is quiet, the front desk assistant greets you with a warm smile, and your check-in ... You'll perform basic accounting functions (A/R) and inventory management WHAT QUALIFICATIONS DO I ...

LEIF JOHNSON FORD II LTD

This is not a desk job. This is a fast-moving service drive where your ability to communicate ... Manage multiple vehicles at once while keeping wait times low * Communicate with technicians to ...

The Atlas Hotel

Rooms Division Manager

Regina, SK · On-site

The room was spotless, the front desk team had every answer, and the building was cared for from ... Oversee the day-to-day operation of the Rooms Division, ensuring exceptional guest service and ...

WESTERMAN INC

Coordinate with Engineering, Production, Project Management, and Customers. * Promote a culture of ... Must be able to sit at a desk for extended periods of time and work on a computer. * Must be able ...

Access Storage

Assistant Manager

Saskatoon, SK · On-site

CA$18/hr

  • Medical

  • PTO

Managing front desk operations customer, inquiries and property tours * Confirming reservations and ... Customer service or sales experience is an asset * Comfortable using Microsoft Office * Positive ...

Access Storage

Assistant Manager

Saskatoon, SK · On-site

CA$18/hr

  • Medical

  • PTO

Managing front desk operations customer, inquiries and property tours * Confirming reservations and ... Customer service or sales experience is an asset * Comfortable using Microsoft Office * Positive ...

Access Storage

Assistant Manager

Regina, SK

CA$18.50/hr

  • Medical

  • PTO

Managing front desk operations customer, inquiries and property tours * Confirming reservations and ... Customer service or sales experience is an asset * Comfortable using Microsoft Office * Positive ...

Access Storage

Assistant Manager

Regina, SK · On-site

CA$18.50/hr

  • Medical

  • PTO

Managing front desk operations customer, inquiries and property tours * Confirming reservations and ... Customer service or sales experience is an asset * Comfortable using Microsoft Office * Positive ...

Access Storage

Assistant Manager

Moose Jaw, SK · On-site

CA$18.50/hr

  • Medical

  • PTO

Managing front desk operations customer, inquiries and property tours * Confirming reservations and ... Customer service or sales experience is an asset * Comfortable using Microsoft Office * Positive ...

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Showing results 21-40

All JobsService Desk JobsService Desk Manager JobsService Desk Manager Jobs in Saskatchewan

Service Desk Manager information

See Saskatchewan salary details

$38.5K

$89.2K

$148.5K

How much do service desk manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service desk manager in Saskatchewan is $89,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a service desk manager?

A Service Desk Manager is a professional responsible for overseeing the daily operations of an organization’s IT service desk. They lead a team that provides technical support to users, ensuring that incidents and service requests are resolved efficiently. The Service Desk Manager also implements processes and best practices to improve customer satisfaction, manages staff performance, and coordinates with other IT departments to resolve complex issues. Their ultimate goal is to ensure smooth IT service delivery and support across the organization.

What are the key skills and qualifications needed to thrive as a service desk manager?

To thrive as a Service Desk Manager, you need strong IT knowledge, experience in service management, and often a relevant degree or ITIL certification. Familiarity with ticketing systems such as ServiceNow or Jira, as well as reporting and analytics tools, is typically required. Excellent leadership, problem-solving, and communication skills set standout managers apart, enabling them to lead teams effectively and resolve conflicts. These competencies ensure efficient service delivery, high customer satisfaction, and continuous improvement in IT support environments.

What are the most common challenges faced by a service desk manager, and how can they be effectively addressed?

Service Desk Managers often encounter challenges such as balancing high ticket volumes, ensuring timely resolution of issues, and managing team performance under pressure. Effective strategies include implementing clear processes for ticket prioritization, regularly training staff on both technical and customer service skills, and utilizing performance metrics to identify areas for improvement. Additionally, fostering open communication and collaboration within the team helps address issues promptly and maintain a positive work environment.

What is the difference between Service Desk Manager vs Help Desk Supervisor?

AspectService Desk ManagerHelp Desk Supervisor
ResponsibilitiesOversees entire service desk operations, manages teams, develops policies, and ensures service quality.Supervises help desk staff, handles escalations, and ensures ticket resolution efficiency.
Required CredentialsTypically requires ITIL certification, relevant IT experience, and leadership skills.Often requires help desk experience, customer service skills, and basic IT certifications.
Work EnvironmentLeads a team in a corporate IT setting, focusing on strategic improvements.Manages daily help desk activities, often in a support center environment.

The main difference is that a Service Desk Manager has broader strategic and managerial responsibilities, overseeing the entire service desk operation, while a Help Desk Supervisor focuses on daily team supervision and ticket resolution. Both roles require IT knowledge and customer service skills, but the Service Desk Manager typically holds a higher level of responsibility and leadership.

How much do service desk managers make in the US?

Service Desk Managers in the US typically earn an average salary of around $70,000 to $100,000 per year, depending on experience, location, and company size. They often require strong technical skills, certifications like ITIL, and experience managing support teams in a help desk or IT service environment.

What are popular job titles related to Service Desk Manager jobs in Saskatchewan?

For Service Desk Manager jobs in Saskatchewan, the most frequently searched job titles are:

Service Desk Manager jobs near you
Infographic showing various Service Desk Manager job openings in Saskatchewan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $89,204 per year, or $42.9 per hour.

(CAN) General Merchandise Associate

Walmart

Saskatoon, SK • On-site

CA$15.50/hr

Part-time

Posted 8 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,466 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fastpaced retail environment. In this role, you deliver excellent customer service by living Walmart's values, maintaining a wellorganized and customerready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.What you'll do...

WHAT YOU'LL DO
Deliver an Excellent Customer Experience
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
Sales Floor Coverage and Team Support
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
Merchandising, Zoning, and Recovery
Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
Stocking and Modular Execution
Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
Safety, Cleanliness, and Compliance
Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $15.50.

Le taux horaire minimum pour ce poste debute a 15.50.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

3035 Clarence Ave S, Saskatoon, SK S7T 0B6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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