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Service Desk Associate Jobs in Splendora, TX (NOW HIRING)

Bdp International

IT Service Desk Admin

Houston, TX

  • Retirement

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft ... Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a ...

Texas Hotel MGT

Front Desk Associate

Houston, TX · On-site

$13.25 - $17.25/hr

  • Medical

  • Retirement

  • PTO

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding ... Providing attentive, courteous and efficient service to all guests prior to arrival and throughout ...

Es Vedra Cinemas

Redemption Desk

Humble, TX · On-site

As a Redemption Desk Attendant at Es Vedra Cinemas, you will be responsible for assisting guests ... Your role will involve providing excellent guest service, maintaining accurate redemption records ...

Texas Hotel Management

Front Desk Associate

Houston, TX · On-site

$13.25 - $17.25/hr

  • Medical

  • Retirement

  • PTO

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding ... Providing attentive, courteous and efficient service to all guests prior to arrival and throughout ...

Erickson

Front Desk Associate- Part Time

Houston, TX · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Front Desk Associate , you'll be the friendly face and welcoming voice of our community ... If you enjoy connecting with people, providing exceptional service, and creating a warm ...

The NOW Houston Heights

Front Desk Associate

Houston, TX · On-site

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Responsibilities Provide top-level service for guests and team members. Warmly greet and check in guests. Actively drive enhancement, membership, and gift card sales by passionately educating guests ...

Equinox

Front Desk Associates, Houston

Houston, TX · On-site

$13.25 - $17.25/hr

Front Desk Associates, Houston Overview OUR STORY Equinox Group is a high growth collective of the ... Provide the highest level of customer service to members, prospective members, and guests * Aid ...

Equinox

Front Desk Associates Houston

Houston, TX · On-site

$13.25 - $17.25/hr

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox ... Provide the highest level of customer service to members, prospective members, and guests * Aid ...

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Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Splendora, TX

Service Desk Associate information

See Splendora, TX salary details

$7

$18

$33

How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Splendora, TX is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $21.15 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Splendora, TX are hiring for Service Desk Associate jobs?

Cities near Splendora, TX with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Splendora, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,479 per year, or $18 per hour.

Hotel Front Desk Associate/Night Auditor

Thind Management

Conroe, TX • On-site

$12.75 - $16/hr

Other

Re-posted 9 days ago

Job description

Hotel Front Desk Associate/Night Auditor
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto "We'll Take It from Here". Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a motivated front desk associate/night auditor with a positive attitude. One who is responsible for providing exceptional guest service and ensuring smooth operations at the front desk. This position serves as the face of the hotel and are responsible for creating a positive first impression for guests. The front desk associate/night auditor handles guest check-ins and check-outs, manages reservations, addresses guest inquiries, and provides general information about the hotel and its amenities.
Core Job Responsibilities & Duties

  • Greet guests immediately with a warm, friendly, and sincere acknowledgement
  • Must follow company dress code and always be presentable
  • Provide customer service to guests by verifying their reservation details, checking-in guest into assigned room, providing them with rooms keys and ensuring proper payment and billing information is collected
  • Provide information about hotel facilities, services, activities, amenities, local attractions, and any other relevant information
  • Handle incoming reservations through phone calls, emails, or online booking systems
  • Assist guests in making new reservations, modifying existing ones, or cancelling bookings
  • Address guest inquiries, concerns, and special requests promptly and courteously
  • Assist guests with luggage, transportation arrangements, and other requests
  • Maintain accurate guest records, including personal information and payment details
  • Update and maintain the front desk logbook, shift reports, and other relevant documents or communication platforms used by the hotel
  • Handle cash transactions and maintain a balanced cash drawer
  • Ability to learn and use online systems
  • Communicate with housekeeping, maintenance, and other hotel departments to ensure guest satisfaction or to resolve issues promptly
  • Communicate effectively with team members to ensure a seamless operation
  • Follow hotel procedures for guest safety, including verifying identification, monitoring guest access, and maintaining a secure and clean front desk area
  • Handle emergencies and report incidents to the appropriate authorities
  • Ensure all areas around front desk area are clean and presentable for guest's first impression
Qualification Standards & Company Requirements
  • Excellent communication skills and interpersonal skills required
  • Strong problem-solving abilities and the ability to handle guest complaints
  • Ability to work efficiently and independently in a fast-paced environment
  • Previous experience in customer service or hotel industry preferred
  • High school diploma or equivalent; additional education in hospitality or related field is a plus

*Please note that specific job requirements and responsibilities may vary depending on the company's policies, size, and other factors*

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