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Service Desk Associate Jobs in Romeoville, IL (NOW HIRING)

The Edge Fitness Clubs

Front Desk Associate

Naperville, IL · On-site

$14 - $18/hr

Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye ...

The Options Clearing

Senior Associate, Help Desk

Chicago, IL · On-site

$19 - $25.75/hr

A senior help desk associate provides advanced technical support, resolves complex issues, and ... Answer and document help desk calls, ensuring ServiceNow service requests are addressed promptly ...

Cboe Global Markets

Trade Desk Specialist

Chicago, IL · On-site

Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe ... As a core member of our follow-the-sun service desk, you will play a critical role in supporting a ...

ThinkHire LLC

Be Seen First

Desktop Support / Field Service Tech

Chicago, IL · On-site

$45K - $50K/yr

Field Services Manager/Service Desk Manager Responsibilities will include, but are not limited to ... Associate's degree in IT or related field preferred Experience: * 3-5 Years desktop support role ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Romeoville, IL

Service Desk Associate information

See Romeoville, IL salary details

$8

$20

$38

How much do service desk associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for service desk associate in Romeoville, IL is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $24.28 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Romeoville, IL? The most popular types of Service Desk jobs in Romeoville, IL are:
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What cities near Romeoville, IL are hiring for Service Desk Associate jobs? Cities near Romeoville, IL with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Romeoville, IL as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,989 per year, or $20.7 per hour.
Front Desk Associate (Lincoln Park)

Front Desk Associate (Lincoln Park)

Aligned Modern Health

Chicago, IL • On-site

$39K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Aligned Modern Health is changing the face of healthcare and building the leading national brand in holistic medicine. Our unique, multi-disciplinary model offers patients evidence-based solutions to a host of health challenges including BHRT/hormone issues, thyroid, autoimmunity, stress and anxiety, GI distress, metabolic disorders, infertility, musculoskeletal pain, and more. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 16 clinics across the city of Chicago and surrounding suburbs, and we offer telehealth services for Functional Medicine and BHRT across 18 states and growing! To learn more about us, please visit our website at www.alignedmodernhealth.com.

We are looking for an outstanding, personable, team and service-oriented professional to join Aligned Modern Health as a full-time Front Desk Associate/Clinic Manager at our Lincoln Park clinic in Chicago. The role pays $39,000-$45,000 per year (based on experience) plus annual bonus potential.

Job Responsibilities:

  • Drive the best patient experience possible in a clean, friendly, and inviting atmosphere;
  • Act as a support partner and liaison between the patient, provider, and support team (scheduling, billing, etc.);
  • Positively contribute to the patient first, team-based culture at AMH;
  • Consistently achieve scheduling success with our patients.

Requirements:

  • Patient first attitude and ability to consistently provide 5-star service;
  • Demonstrated ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment;
  • Energetic and outgoing personality with a desire to help people - prior experience in sales, hospitality, or events a BIG plus;
  • Passionate about health and wellness;
  • High School degree required;
  • Must have flexibility for a non-traditional (Tues-Sat) schedule including some holiday, early-morning, evening, and weekend availability;
  • Ability to lift up to 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

We offer competitive compensation and unlimited opportunity with one of Chicago's most exciting and fastest growing health and wellness companies. The following are benefits for full-time employees:

  • Blue Cross Blue Shield medical plans, as well as dental and vision insurance
  • Guaranteed paid time off
  • Eligibility for short-term disability insurance and 401(k)

Aligned Modern Health is an equal opportunity employer.