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Service Desk Associate Jobs in Myrtle Beach, SC (NOW HIRING)

SREE Hotels LLC

Hotel Front Desk Manager

Myrtle Beach, SC · On-site

$13.50 - $17.50/hr

Works side by side with front desk associates to ensure efficient guest registration, checkout, telephone service; and ensuring the overall guest experience meets the Marriott Brand Standards and ...

Conway Medical Center

Help Desk Analyst

Conway, SC

$19 - $26/hr

Associate degree in computer science preferred. Experience * A minimum of 2 years of specific ... Provide exemplary customer service in all interactions. * Effectively utilize strong organizational ...

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

Associate degree in computer science preferred. Experience * A minimum of 2 years of specific ... Provide exemplary customer service in all interactions. * Effectively utilize strong organizational ...

Sea Mist Resorts

Front Desk Agent

Myrtle Beach, SC · On-site

$14/hr

  • Medical

  • Dental

  • Vision

At least 6 months front desk experience * Communicates effectively with guests/owners, other ... and associates. * Strong customer service skills * Excellent communication and organizational ...

Maritime Cleaning & Labor Service LL

Be Seen First

House keeping "Cleaner"

North Myrtle Beach, SC · On-site

$14.50 - $15/hr

Our staffing services include housekeeping attendants, banquet servers, restaurant servers, bartenders, kitchen staff, dishwashers, front desk associates, maintenance personnel, general laborers, and ...

New

Maritime Cleaning & Labor Service LL

Be Seen First

House keeping "Cleaner"

North Myrtle Beach, SC · On-site

$14.50 - $15/hr

Our staffing services include housekeeping attendants, banquet servers, restaurant servers, bartenders, kitchen staff, dishwashers, front desk associates, maintenance personnel, general laborers, and ...

New

Ross Stores

Assistant Store Manager

Myrtle Beach, SC · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross

Assistant Store Manager

Myrtle Beach, SC · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross Stores

Assistant Store Manager

Myrtle Beach, SC · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross Stores

Assistant Store Manager

Myrtle Beach, SC

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Myrtle Beach, SC

Service Desk Associate information

See Myrtle Beach, SC salary details

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How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Myrtle Beach, SC is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $21.39 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Myrtle Beach, SC?

For Service Desk Associate jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Myrtle Beach, SC look for?

The top searched job categories for Service Desk Associate jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Service Desk Associate jobs?

Cities near Myrtle Beach, SC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,944 per year, or $18.2 per hour.

Hotel Front Desk Manager

SREE Hotels LLC

Myrtle Beach, SC • On-site

$13.50 - $17.50/hr

Other

Posted 5 days ago

Job description

We offer Daily pay! Access up to 50% of your earned wages after every shift.
The Residence Inn by Marriott Myrtle Beach Oceanfront is currently hiring for a full-time Front Desk Manager. The person hired for this position will need flexibility to work mid or 2nd shifts; weekday and weekend availability is required.
POSITION SUMMARY
The Front Desk manager is critical to the universal success of the operations team. Primary responsibilities include but are not limited to ensuring consistent results that contribute positively to the success of the hotel and the department. These results will be obtained by accomplishing performance objectives linked to established revenue expectations, business effectiveness and delivering exemplary customer service. This position sets the tone for the entire guest experience and impacts the hotel's branding efforts.
SUMMARY OF RESPONSIBILITIES
  • Works side by side with front desk associates to ensure efficient guest registration, checkout, telephone service; and ensuring the overall guest experience meets the Marriott Brand Standards and SREE Hotel guidelines
  • Works with the hotel AGM and GM to achieve and exceed guest satisfaction scores in all areas of the enterprise. Address any training or performance deficiencies in this area immediately
  • Responsible for ensuring that the Front Desk is in compliance with all systems, control policies and procedures
  • Carry out managerial responsibilities in accordance with the SREE hotel's policies, procedures and applicable laws; remain Marriott BSA ready daily
  • Drive team performance within GSS and GXP- Meeting all required thresholds set by Marriott and SREE.
  • Act as a point of contact for guest feedback and complaints, striving to resolve issues in a timely and satisfactory manner.
  • Respond to all guest reviews through GuestVoice and ALL social media platforms within 72 hours.
  • Maximize room revenue and occupancy by reviewing daily financial reports. Analyze rate variance, monitor high balance guest and initiate appropriate action. Maintain continuous observation of the daily house count. Monitor available house inventory / selling status daily
  • Review Front desk electronic pass-downs and track guest feedback surveys daily in addition to maximizing usage of the guest response tracking system; respond online within 72 hours of the notification without exception
  • Ensure required reports are created and published in a timely manner; and of a quality that can be shared with senior management and corporate officers
  • Supervise the training of all Front Desk employees and motivate them to perform their jobs effectively
  • Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies
  • Develop and maintain open lines of communication within the department and with other departments within the property
  • Schedule staff to reflect daily occupancy and make sure the schedule is concurrent with the arrival and departure pattern
  • Participate in disciplinary action, coaching and counseling sessions and related personnel issues
  • Updates group information. Maintain, monitors, and prepares group operational requirements based on the group's BEO. Confirms and relays information to appropriate personnel
QUALIFICATIONS
  • Minimum of 3 years of Hotel Front Desk experience, including at least 1 year in a supervisory position
  • Previous Front Office Manager/Front Desk Manager experience is preferred
  • Experience using hotel reservation system such as FOSSE, PEP, or LightSpeed a plus
  • Bachelor's degree (B.A.) from four-year college or university; or two-year college degree or two years related experience or equivalent combination of education and experience
  • Organization skills and attention to detail
  • Friendly and customer service oriented
  • Good interpersonal and problem-solving skills
  • Ability to work weekends is required
  • 1st, 2nd, 3rd shift flexibility is required

JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, talk to customers on the phone, and maintain a calm attitude when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
DISCLAIMER
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

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