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Service Desk Associate Jobs in Lugoff, SC (NOW HIRING)

Schulte

PM Shift Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Oliver Gospel

Guest Services Associate

Columbia, SC · On-site

$12 - $14.75/hr

The Guest Services Associate serves as the main front desk point of contact for individuals entering the Men's program or seeking shelter services, support, and other resources. This role is crucial ...

Oliver Gospel

Guest Services Associate-Overnight

Columbia, SC · On-site

$12 - $14.75/hr

The Guest Services Associate serves as the main front desk point of contact for individuals entering the Men's program or seeking shelter services, support, and other resources. This role is crucial ...

Hilton Worldwide Holdings

Front Desk Agent

Columbia, SC · On-site

$11.75 - $14.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$11.75 - $14.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

... our associates, with our partners and within the communities where we operate. We offer ... Ensures Outstanding customer service at all times * Maintains a friendly, professional, cheerful ...

SMX

Cloud Engineer - Managed IT Services (5117)

Columbia, SC · Hybrid

$51.50 - $69/hr

Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all ... Required Skills & Experience Associate's or Bachelor's degree in IT, Computer Science, or related ...

Novatae Risk Group

Training Specialist

Columbia, SC

Description Summary World Insurance Associates is a unique insurance organization offering top ... Utilize on-demand Service Desk to identify obstacles, areas for improvement and training needs to ...

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Service Desk Associate information

See Lugoff, SC salary details

$7

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$31

How much do service desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service desk associate in Lugoff, SC is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $19.81 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Lugoff, SC?

For Service Desk Associate jobs in Lugoff, SC, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Lugoff, SC look for?

The top searched job categories for Service Desk Associate jobs in Lugoff, SC are:

What cities near Lugoff, SC are hiring for Service Desk Associate jobs?

Cities near Lugoff, SC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Lugoff, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,136 per year, or $16.9 per hour.

PM Shift Front Desk Agent

Columbia, SC • On-site

Schulte
Hospitality Services • 10K+ employees
Learn more about Schulteexternal

$13.25 - $16.75/hr

Part-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Greet guests upon arrival and assist with check-in procedures, including escorting VIPs to their rooms.

  • Answer phone calls promptly, assist guests with inquiries, and handle guest check-in and check-out following proper procedures.

  • Manage cash handling responsibilities, including counting the bank at shift start and end, and reporting cash over/shorts.

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE
  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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