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Service Desk Associate Jobs in Lubbock, TX (NOW HIRING)

TruFit Athletic Clubs

Customer Service / Front Desk SR

Lubbock, TX · On-site

$11.50 - $14.75/hr

  • Medical

  • Retirement

  • PTO

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether ...

TruFit Athletic Clubs

Customer Service / Front Desk SR

Lubbock, TX · On-site

$10.75 - $13.75/hr

  • Medical

  • Retirement

  • PTO

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether ...

Tru Fit Athletic

Customer Service / Front Desk SR

Lubbock, TX · On-site

$12 - $15.50/hr

  • Medical

  • Retirement

  • PTO

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether ...

TruFit Athletic Clubs

Customer Service / Front Desk SR

Lubbock, TX · On-site

$10.75 - $13.75/hr

  • Medical

  • Retirement

  • PTO

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether ...

Tru Fit Athletic Club

Customer Service / Front Desk SR

Lubbock, TX · On-site

$12 - $15.50/hr

  • Medical

  • Retirement

  • PTO

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Lubbock, TX

Service Desk Associate information

See Lubbock, TX salary details

$7

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$32

How much do service desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service desk associate in Lubbock, TX is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $20.43 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Lubbock, TX?

The most popular types of Service Desk jobs in Lubbock, TX are:

What are popular job titles related to Service Desk Associate jobs in Lubbock, TX?

For Service Desk Associate jobs in Lubbock, TX, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Lubbock, TX look for?

The top searched job categories for Service Desk Associate jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Service Desk Associate jobs?

Cities near Lubbock, TX with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Lubbock, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,206 per year, or $17.4 per hour.

Front Desk Agent - Fairfield Inn and Suites Lubbock

Integral Hospitality

Lubbock, TX • On-site

$12.25 - $15.50/hr

Full-time

Re-posted 5 days ago

Job description

The 62-room Fairfield Inn and Suites seeks a cheerful & energetic Front Desk Agent to join our team!

Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work whenever scheduled.  

  • The most important responsibility for this job is reporting to work on time and whenever scheduled.

  • The second most important responsibility for this job is reporting to work on time and whenever scheduled.

The hotel will benefit from an energetic, friendly, and professional individual, as the Front Desk Associate is responsible for greeting, registering, and checking in/out guests and handling all phases of the guests' stay, all while providing excellent customer service.  Strong time management and organizational skills will be key for maintaining efficiency in a fast-paced environment.  Clear communication and an upbeat personality are essential traits for this position, particularly when responding to guests and interacting with team members in various departments. 

Requirements:

  • Excellent communication, guest service & time management skills

  • Ability to manage duties of running a front desk while ensuring a high level of customer service

  • Ability to multi-task and work effectively in a fast-paced environment

  • Attention to detail & great organizational skills

  • Experience in Guest Services, with knowledge of the surrounding area

  • A team player and self-starter with working knowledge of the hotel industry

  • Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests

  • Must be able to work weekends, weekdays and holidays