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Service Desk Associate Jobs in Fall River, MA (NOW HIRING)

Altitude Trampoline Park

Front Desk

North Attleboro, MA · On-site

$13.75 - $17.75/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Provide outstanding customer service during guest check-in * Experience operating a POS and cash ...

SAH Hospitality LLC

Front Desk

Wakefield, RI

$12 - $13/hr

Aqua Blue Hotel is seeking Front Desk Attendants * First and Second shifts available. Looking for ... Qualifications: * Background in hospitality or customer service preferred but not required

SAH Hospitality LLC

Front Desk

Wakefield, RI

$12 - $13/hr

Aqua Blue Hotel is seeking Front Desk Attendants * First and Second shifts available. Looking for ... Qualifications: * Background in hospitality or customer service preferred but not required

Service Global, Inc

Desktop EUC L1

Johnston, RI · On-site

$20.50 - $26.25/hr

Analyze service desk calls for desktop devices and incident data to identify and advise customers ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Albertsons

Customer Service Clerk

North Attleboro, MA · On-site

$15 - $21/hr

Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

North Attleboro, MA · On-site

$15 - $21/hr

Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Spa at the Del Monte

Front Desk Clerk

Providence, RI · On-site

$16 - $16.25/hr

Become part of our family and see why so many of our associates have made DelMonte Hotel Group ... guest service activities while providing the highest level of service possible. Your specific ...

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Associate's degree in Information Technology or related field, or equivalent experience ... Strong customer service and communication skills. * Ability to troubleshoot hardware and software ...

DelMonte Hotel Group

Front Desk Clerk

Providence, RI · On-site

$16 - $16.25/hr

Become part of our family and see why so many of our associates have made DelMonte Hotel Group ... guest service activities while providing the highest level of service possible. Your specific ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Fall River, MA

Service Desk Associate information

See Fall River, MA salary details

$8

$20

$38

How much do service desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service desk associate in Fall River, MA is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $23.89 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Fall River, MA?

For Service Desk Associate jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Fall River, MA look for?

The top searched job categories for Service Desk Associate jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Service Desk Associate jobs?

Cities near Fall River, MA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,324 per year, or $20.3 per hour.

Front Desk

Altitude Trampoline Park

North Attleboro, MA • On-site

$13.75 - $17.75/hr

Full-time

Re-posted 12 days ago

Altitude Trampoline Park rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

50th of 59 rated activity centers and activity clubs

Job description

Front Desk:

As a member of Altitude’s front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat welcome upon guest entrance and check-in.

Some responsibilities and qualifications include:

  • Provide outstanding customer service during guest check-in
  • Experience operating a POS and cash handling
  • Friendly, outgoing personality
  • Available weekends and evening shifts
  • Handle guests’ questions and concerns professionally and courteously
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
  • Develop ability to work without constant direct supervision and remain at assigned post
  • Maintain a positive attitude and contribute toward a quality team work environment
  • Maintain a clean, safe, fully stocked and well organized front desk

If you have the skills and positive can do attitude to create an outstanding guest check-in experience, please apply!

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