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Service Desk Associate Jobs in Elberta, AL (NOW HIRING)

Lowe's

Full Time - Loader/Cart Associate - Opening

Daphne, AL · On-site

$13.75 - $18.25/hr

Key Responsibilities Customer Service Provides SMART customer service through the execution of ... Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival ...

New

Lowe's

Full Time - Loader/Cart Associate - Opening

Daphne, AL · On-site

$13.75 - $18.25/hr

Key Responsibilities Customer Service Provides SMART customer service through the execution of ... Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival ...

New

A&R GROUP

Front Office Manager

Gulf Shores, AL · On-site

As our Front Desk Manager , you'll lead our guest services team with energy, expertise, and heart. What You'll Do: * Lead, train, and motivate front desk associates to deliver consistently excellent ...

Phenom People

Customer Service Part Time

Pensacola, FL · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

A&R GROUP

Front Office Manager

Orange Beach, AL · On-site

As our Front Desk Manager , you'll lead our guest services team with energy, expertise, and heart. What You'll Do: * Lead, train, and motivate front desk associates to deliver consistently excellent ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Elberta, AL

Service Desk Associate information

See Elberta, AL salary details

$7

$17

$32

How much do service desk associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service desk associate in Elberta, AL is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $20.38 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Elberta, AL are hiring for Service Desk Associate jobs?

Cities near Elberta, AL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Elberta, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,144 per year, or $17.4 per hour.

Spa Sales Associate

Hand and Stone Massage and Facial Spa

Gulf Shores, AL • On-site

$12 - $15/hr

Part-time

Re-posted 5 days ago

Key responsibilities

  • Answer phones, schedule appointments, and file documents at the front desk.

  • Build client and member relationships to educate on spa services and promote membership sales.

  • Meet membership sales goals and effectively communicate sales, promotions, and service options to clients.

Job description

Benefits:
  • Employee discounts
  • Flexible schedule

Job Description:
Hand and Stone Massage and Facial Spa, located at 3800 Gulf Shores Pkwy #400 in Gulf Shores Alabama, is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
If you are:
• Passionate about customer service
• Motivated by success.
• Interested in Beauty, Health, and Wellness
Then we want to meet you! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude!
What We Offer:
Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!
• Contests - We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth -You have the potential for rapid promotions, including management roles, based on performance
.• Ongoing Training -We are ALWAYS learning and improving.
• Flexible Hours- Part Time and Full Time shifts available!
• Positive and Professional Work Environment There is no "I" in team! We work together to meet the goals of the spa and have fun, while being professional
• Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards?
How You Contribute to Success:
• Meet membership sales goals - commission experience helpful but not necessary.
Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services -don't worry, we'll train you!
• Excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned
Qualifications:
• High School Diploma or Equivalent
• 18 years old or older please
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Compensation: $12.00 - $15.00 per hour
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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