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Service Desk Associate Jobs in Elberta, AL (NOW HIRING)

Pep Boys

General Sales & Service Tech

Pensacola, FL · On-site

$14 - $18/hr

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

General Sales & Service Tech

Pensacola, FL · On-site

$14 - $18/hr

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Ideacom of the Gulf Coast Inc.

Be Seen First

Castle Technology Partners- Help Desk Technician

Daphne, AL · On-site

$18 - $22/hr

... service and assist our clients with technical issues. On-the-job training provided as needed ... Associates Degree · Microsoft Office and/or Gmail experience · Mac experience

A&R GROUP

Front Office Manager

Gulf Shores, AL

As our Front Desk Manager , you'll lead our guest services team with energy, expertise, and heart. What You'll Do: * Lead, train, and motivate front desk associates to deliver consistently excellent ...

A&R GROUP

Front Office Manager

Orange Beach, AL

As our Front Desk Manager , you'll lead our guest services team with energy, expertise, and heart. What You'll Do: * Lead, train, and motivate front desk associates to deliver consistently excellent ...

A&R GROUP

Front Office Manager

Orange Beach, AL

As our Front Desk Manager , you'll lead our guest services team with energy, expertise, and heart. What You'll Do: * Lead, train, and motivate front desk associates to deliver consistently excellent ...

Phenom People

Customer Service Part Time

Pensacola, FL · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

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Service Desk Associate information

See Elberta, AL salary details

$7

$17

$32

How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Elberta, AL is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $20.38 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Elberta, AL are hiring for Service Desk Associate jobs?

Cities near Elberta, AL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Elberta, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,144 per year, or $17.4 per hour.

Front Desk Group Rooms Coordinator

SpringHill Suites Orange Beach at The Wharf

Orange Beach, AL

$14 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Front Desk Group Rooms Coordinator

As a Front Desk Group Rooms Coordinator, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

Key Responsibilities
  • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
  • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
  • You will report to the Front Office Manager or Front Office Supervisor.
  • A career as a Front Desk Group Rooms Coordinator can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A combination of education and experience.
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling 
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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