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Service Desk Associate Jobs in Denison, TX (NOW HIRING)

Cashier

Sherman, TX

$10.50 - $14.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Cashier

Celina, TX · On-site

$10.50 - $14.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Cashier

Celina, TX

$10.50 - $14.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Cashier

Sherman, TX · On-site

$10.50 - $14.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Answers incoming phone calls, providing exceptional customer service targeting one call resolution ... Associate's degree preferred. * Bachelor's degree a plus. * Three to five years of experience in an ...

F&I Manager

Sherman, TX

$100K - $180K/yr

If you are a self-motivated professional with superior customer service skills we want you on our ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

F&I Manager

Sherman, TX · On-site

$100K - $180K/yr

If you are a self-motivated professional with superior customer service skills we want you on our ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

... associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders, hosts, front-of-house staff) * Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service ...

... associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders, hosts, front-of-house staff) * Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service ...

Showing results 21-35

Service Desk Associate information

See Denison, TX salary details

$7

$17

$33

How much do service desk associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service desk associate in Denison, TX is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $20.82 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Denison, TX?

For Service Desk Associate jobs in Denison, TX, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Denison, TX look for?

The top searched job categories for Service Desk Associate jobs in Denison, TX are:

What cities near Denison, TX are hiring for Service Desk Associate jobs?

Cities near Denison, TX with the most Service Desk Associate job openings:

Infographic showing various Service Desk Associate job openings in Denison, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,853 per year, or $17.7 per hour.

Administrative Coordinator I

Smart Pool Services LLC

Gunter, TX • On-site

Full-time

Posted 20 days ago


Job description

Description

The Administrative Coordinator I will coordinate and perform a diverse set of support tasks, focusing on a high level of customer service with both internal and external customers. 

Duties/Responsibilities:

  • Answers incoming phone calls, providing exceptional customer service targeting one call resolution.
  • Welcomes and assists customers, visitors and vendors.
  • Retrieves information as requested from operating system, email, and company ticketing system.
  • Responds to and resolves administrative inquiries and questions from employees, internal departments and customers.
  • Reviews and communicates with customers on outstanding balances in effort to collect monies.
  • Communicates with Administrative Supervisor and other Management any concerns or issues.
  • Request and apply payments to customer accounts in real time.
  • Performs other duties as assigned. 

Requirements

Required Skills/Abilities:

  • Excellent verbal and written communication skills. 
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Ability to work independently.

Education and Experience:

  • Associate's degree preferred.
  • Bachelor's degree a plus.
  • Three to five years of experience in an administrative role.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.