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Service Desk Associate Jobs in Dallas, GA (NOW HIRING)

Georgia Retina

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

Position Title: IT Service Desk Technician Location: Atlanta, GA Engagement Type: Contract Work ... OR an Associate degree in Information Technology/Computer Science with 1 year of experience.

Life University

Front Desk Associate (3989)

Marietta, GA · On-site

$13.25 - $17/hr

The Front Desk Associate provides a positive first point of contact for patients and visitors ... Provides high-quality customer service and ensures that patients are well cared for. * Interacts ...

Crunch Fitness

Front Desk Sales Associate

Marietta, GA · On-site

$14 - $15/hr

Front Desk Associate * Are you interested in another location in the market? Your application will ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness

Front Desk Sales Associate

Atlanta, GA · On-site

$14 - $15/hr

Vision insurance Front Desk Associate * Are you interested in another location in the market? Your ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness

Front Desk Sales Associate

Marietta, GA · On-site

$14 - $15/hr

Front Desk Associate * Are you interested in another location in the market? Your application will ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Bob Steele Salon

Front Desk - Buckhead

Atlanta, GA · On-site

$13.50 - $17.25/hr

Description Guest Relations - Front Desk Associate Atlanta, GA Full-Time or Part-Time Bob Steele ... Support service providers by pre-booking and recommending follow-up services * Answer phones ...

Bob Steele Salon

Front Desk - Buckhead

Atlanta, GA · On-site

$13.50 - $17.25/hr

Description Guest Relations - Front Desk Associate Atlanta, GA Full-Time or Part-Time Bob Steele ... Support service providers by pre-booking and recommending follow-up services * Answer phones ...

Bob Steele Salon

Front Desk - Smyrna

Smyrna, GA · On-site

$13.75 - $17.50/hr

Description Guest Relations - Front Desk Associate Atlanta, GA (or your specific location ... Support service providers by pre-booking and recommending follow-up services * Answer phones ...

Bob Steele Salon

Front Desk - Smyrna

Smyrna, GA · On-site

$13.75 - $17.50/hr

Description Guest Relations - Front Desk Associate Atlanta, GA (or your specific location ... Support service providers by pre-booking and recommending follow-up services * Answer phones ...

Skiptown

Support Desk Position

Atlanta, GA · On-site

From safety to service, we go above and beyond. * Stronger Together: We support our teammates ... Keep the front desk and lobby clean, organized, and guest-ready * Communicate updates and important ...

Skiptown

Support Desk Position

Atlanta, GA · On-site

From safety to service, we go above and beyond. * Stronger Together: We support our teammates ... Keep the front desk and lobby clean, organized, and guest-ready * Communicate updates and important ...

Skiptown

Support Desk Position

Atlanta, GA · On-site

From safety to service, we go above and beyond. * Stronger Together: We support our teammates ... Keep the front desk and lobby clean, organized, and guest-ready * Communicate updates and important ...

Life University

PT Front Desk Associate (3988)

Marietta, GA · On-site

$13.25 - $17/hr

The Front Desk Associate provides a positive first point of contact for patients and visitors ... Provides high-quality customer service and ensures that patients are well cared for. * Interacts ...

Life University

PT Front Desk Associate (3976)

Marietta, GA · On-site

$13.25 - $17/hr

The Front Desk Associate provides a positive first point of contact for patients and visitors ... Provides high-quality customer service and ensures that patients are well cared for. * Interacts ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Dallas, GA

Service Desk Associate information

See Dallas, GA salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service desk associate in Dallas, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $21.49 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Dallas, GA?

For Service Desk Associate jobs in Dallas, GA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Dallas, GA look for?

The top searched job categories for Service Desk Associate jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Service Desk Associate jobs?

Cities near Dallas, GA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,090 per year, or $18.3 per hour.

Front Desk Associate

Georgia Retina

Atlanta, GA • On-site

$13.50 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Georgia Retina rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Overview
Georgia Retina, one of the largest retina-only medical practices in the Southeast, continues to provide patients with the most advanced medical treatments available for retinal diseases and disorders. With over 200 years of combined experience, Georgia Retina's board-certified ophthalmologists offer world-class expertise and a personalized approach to patient care in 13 Metro Atlanta area locations.
Position Summary
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Responsibilities
• Displays high level of professionalism and gives superb customer service
• Obtains and reviews patient demographic and insurance information for accuracy
• Verifies insurance and collects copays, co-insurance, and outstanding balances
• Ensures all patient intake forms are signed and complete
• Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
• Schedules appointments
• Processes medical record requests per policies and procedures
• Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications
Education:
• High School Diploma or Equivalent Certificate
Required Skills:
• Minimum 2 years of experience in a medical office/health care setting
• Minimum 2 years of health care insurance experience
• Strong computer knowledge and skills with a minimum typing speed of 30 WPM
• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccably clean, polished, professional image
• The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
• Understanding of medical terminology
Company Benefits
We offer a competitive benefits package to our employees:
  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package
We also offer the following benefits for FREE:
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What Georgia Retina employees say

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Hours and flexibility

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