ZipRecruiter

Log In

1

Service Desk Associate Jobs in Conroe, TX (NOW HIRING)

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...

Bdp International

IT Service Desk Admin

Houston, TX

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft ... Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a ...

CCMC Community Management

Front Desk Associate FT

Cypress, TX · On-site

$12 - $15.50/hr

Integrity, Respect, Service and Community. Our Front Desk Associates are the Ambassadors of First ... Impressions. They serve our community with administrative duties and provide above and beyond ...

CCMC Community Management

Front Desk Associate FT

Cypress, TX · On-site

$12 - $15.50/hr

Integrity, Respect, Service and Community. Our Front Desk Associates are the Ambassadors of First ... Impressions. They serve our community with administrative duties and provide above and beyond ...

CCMC

Front Desk Associate FT

Cypress, TX · On-site

$12 - $15.50/hr

Integrity, Respect, Service and Community. Our Front Desk Associates are the Ambassadors of First ... Impressions. They serve our community with administrative duties and provide above and beyond ...

Erickson

Front Desk Associate

Houston, TX

$15/hr

As a Front Desk Associate , you'll be the friendly face and welcoming voice of our community ... If you enjoy connecting with people, providing exceptional service, and creating a warm ...

Texas Hotel MGT

Front Desk Associate

Houston, TX · On-site

$13.25 - $17.25/hr

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding ... Providing attentive, courteous and efficient service to all guests prior to arrival and throughout ...

Erickson Living

Front Desk Associate

Houston, TX · On-site

$15/hr

As a Front Desk Associate, you'll be the friendly face and welcoming voice of our community ... If you enjoy connecting with people, providing exceptional service, and creating a warm ...

New

Es Vedra Cinemas

Redemption Desk

Humble, TX

As a Redemption Desk Attendant at Es Vedra Cinemas, you will be responsible for assisting guests ... Your role will involve providing excellent guest service, maintaining accurate redemption records ...

Texas Hotel Management

Front Desk Associate

Houston, TX · On-site

$13.25 - $17.25/hr

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding ... Providing attentive, courteous and efficient service to all guests prior to arrival and throughout ...

previous pagenext page

Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Conroe, TX

Service Desk Associate information

See Conroe, TX salary details

$7

$17

$32

How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Conroe, TX is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $20.38 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Conroe, TX?

The most popular types of Service Desk jobs in Conroe, TX are:

What are popular job titles related to Service Desk Associate jobs in Conroe, TX?

For Service Desk Associate jobs in Conroe, TX, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Conroe, TX look for?

The top searched job categories for Service Desk Associate jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Service Desk Associate jobs?

Cities near Conroe, TX with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,096 per year, or $17.4 per hour.

IT Service Desk Admin

PSA BDP

Houston, TX • On-site

Other

Retirement

Re-posted 23 days ago

PSA BDP rating

7.6

Company rating: 7.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Job Title
IT Service Desk Admin
Education
Associate Degree
Location
Houston - Houston, TX 77032 US (Primary)
Career Level
Experienced (Non-Manager)
Category
Information Technology
Job Type
Permanent
Job Description
About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Position Summary
Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible for maintaining documentation, supporting audit readiness, and ensuring compliance with organizational policies and procedures.
Key Responsibilities
  • Maintain and improve Global Service Desk procedures and documentation.
  • Execute and track compliance tasks, controls, and audit-related activities.
  • Create, review, and update IT policies, procedures, and standards.
  • Assist with Microsoft Intune administration, device management, and endpoint security.
  • Support IT security initiatives, remediation efforts, and compliance requirements.
  • Manage projects and documentation from initiation through completion.
  • Collaborate with stakeholders to support operational and compliance objectives.
  • Work independently while managing multiple priorities in a fast-paced environment.

Exemption Type
Non-Exempt (Hourly)
Job Requirements
Qualifications
Required
  • Experience in IT support, Service Desk operations, compliance, or endpoint management.
  • Familiarity with Microsoft Intune and Microsoft 365 environments.
  • Knowledge of IT compliance, security controls, and governance requirements.
  • Strong organizational, communication, and documentation skills.
  • Ability to manage multiple priorities with strong attention to detail.

Preferred
  • Knowledge of Microsoft Intune.
  • Experience in creating technical documentation, policies, and procedures.

Core Competencies
  • Technical Expertise
  • Compliance Awareness
  • Problem Solving
  • Communication
  • Accountability
  • Organization and Planning
  • Continuous Improvement
  • Teamwork
  • Attention to Detail

Education & Experience
  • Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent work experience.
  • Minimum of 2 years of experience in IT support, Service Desk operations, compliance, endpoint management, or a related IT role.

Please note: There is no relocation or immigration assistance associated with this opening.
Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.
Please visit our website: www.bdpinternational.com
*** This is a great opportunity to advance your career! Come join our growing BDP team!***
BDP International - The Employer of Choice
Follow BDP International Career Pages!
Facebook l Twitter l LinkedIn
#LI-CB1

What PSA BDP employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

PSA BDP logo

About PSA BDP

Sourced by ZipRecruiter

Industry

Transportation and warehousing

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1966

View All PSA BDP Jobs

Apply