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Service Desk Associate Jobs in Columbus, GA (NOW HIRING)

Ross Stores

Store Manager

Columbus, GA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross Stores, Inc

Store Manager

Columbus, GA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross

Store Manager

Columbus, GA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross Stores

Store Manager

Columbus, GA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all ...

Ross Stores

Store Manager

Columbus, GA

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Inserso

Network Support Technician

Lumpkin, GA · On-site

... Service Desk supported Tier II environment. This position relies on instructions and pre ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

Transform Co

Service Technician, HVAC Repair

Columbus, GA · On-site

$22 - $36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers ... associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100 ...

Home Depot

Cashier

Columbus, GA

$10.50 - $14.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Phenix City, AL

$10.50 - $14.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Phenix City, AL · On-site

$10.50 - $14.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Columbus, GA · On-site

$10.50 - $14.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Opelika, AL · On-site

$10.75 - $14.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

U.S. Navy

Law Enforcement & Security

Columbus, GA · On-site

  • Medical

  • Retirement

Provide security and physical protection for service members * Assist in crowd control and riot ... College credit hours toward a bachelor's or associate degree through the American Council on ...

Elevance Health

Audit & Reimbursement III and Senior

Midland, GA · On-site

$72K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services). Under guided supervision, the Audit and Reimbursement III will gain experience on ... associates as assigned. * Perform complex cost report desk reviews. * Perform complex cost report ...

Elevance Health

Audit & Reimbursement III and Senior

Columbus, GA · On-site

$72K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services). Under guided supervision, the Audit and Reimbursement III will gain experience on ... associates as assigned. * Perform complex cost report desk reviews. * Perform complex cost report ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Columbus, GA

Service Desk Associate information

See Columbus, GA salary details

$7

$18

$33

How much do service desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service desk associate in Columbus, GA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $21.30 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Columbus, GA?

The most popular types of Service Desk jobs in Columbus, GA are:

What are popular job titles related to Service Desk Associate jobs in Columbus, GA?

For Service Desk Associate jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Columbus, GA look for?

The top searched job categories for Service Desk Associate jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Service Desk Associate jobs?

Cities near Columbus, GA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,740 per year, or $18.1 per hour.

Front Desk Clerk- Full Time- AM/PM Flexibility (Weekends Required)

PCH

Opelika, AL • On-site

$12 - $15/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, Marriott Reward Members, or group status. This role also plays a vital role in handling guest concerns in a professional and timely manner, to find appropriate solutions and ensure guest satisfaction. The ability to empathize with guests and take swift action will contribute to creating a positive and memorable experience.
  • Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
  • Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
  • Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
  • Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.
  • Maintain up-to-date knowledge of groups or events in-house and current local events, ensuring guests are well-informed about relevant activities.
  • Understand qualified discounts, their availability, and the proper application of vouchers for eligible guests.
  • Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail.
  • Conduct guest check-ins and check-outs in a knowledgeable, efficient, friendly, and professional manner, ensuring a smooth process for guests.
  • Assist guests with the use of safe deposit boxes at the Front Desk, ensuring the security and confidentiality of their belongings.
  • Accurately post, correct, or adjust charges to guest accounts as necessary, maintaining precise records.
  • Be well-versed in hotel credit, cash-in-advance, and check-cashing procedures, adhering to established policies.
  • Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.
  • Handle cash transactions with accuracy and integrity, following cash handling procedures meticulously.

Why You'll Love Working Here
Comprehensive Benefits
  • Medical, dental, and vision coverage, including FSA and HSA options
  • 401(k) with company match

Exceptional Travel & Lifestyle Perks, and a commitment to your growth
  • Hotel discounts across Marriott's global network

  • Discounts on dining, golf, spa services, and retail across PCH properties
  • Tuition reimbursement up to $2,500 per year
  • Extensive leadership and professional development opportunities

A Culture That Values People
  • Collaborative leadership environment
  • Supportive teams that celebrate success together
  • Opportunities to make a meaningful impact on guest and associate experiences

If you enjoy analyzing trends, shaping strategy, and helping a resort perform at its best, this is a role where your work truly matters.
We'd love to connect and explore how your expertise can contribute to the continued success of the Auburn Marriott Opelika Resort & Spa at Grand National.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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