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Service Desk Associate Jobs in Chester, SC (NOW HIRING)

OTO Development

FRONT DESK ASSOCIATE

Charlotte, NC · On-site

$13.75 - $17.50/hr

Front Desk Associate We are looking for a friendly, professional, and dependable Front Desk Agent ... The Front Desk Agent is responsible for providing excellent guest service while ensuring a smooth ...

Crunch Fitness

Front Desk Sales Associate

Charlotte, NC · On-site

$14 - $15/hr

Front Desk Associate Are you ready to leave average behind and join a high-performance team on the ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch , Inc.

Front Desk Sales Associate

Charlotte, NC · On-site

$14 - $15/hr

Front Desk Associate Are you ready to leave average behind and join a high-performance team on the ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Atrium Hospitality

Front Desk Associate

Charlotte, NC · On-site

$13.75 - $17.50/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

Workout Anytime

Fitness Front Desk Associate

Rock Hill, SC · On-site

$10 - $14/hr

Now Interviewing for a Front Desk Associate- Workout Anytime - Rock Hill We are now Hiring a Front ... Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, and our services.

Issa

Fitness Front Desk Associate

Rock Hill, SC · On-site

$10 - $14/hr

Front Desk Associate- Workout Anytime - Rock Hill We are now Hiring a Front Desk Associate to work ... Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, and our services.

Workout Anytime

Fitness Front Desk Associate

Rock Hill, SC · On-site

$10 - $14/hr

Now Interviewing for a Front Desk Associate- Workout Anytime - Rock Hill We are now Hiring a Front ... Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, and our services.

Crunch Fitness

Front Desk Sales Associate

Charlotte, NC · On-site

$14 - $15/hr

Front Desk Associate * Are you interested in another location in the market? Your application will ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Atrium Hospitality

Front Desk Associate

Charlotte, NC · On-site

$13.75 - $17.50/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

Atrium Hospitality

Front Desk Associate

Charlotte, NC · On-site

$13.75 - $17.50/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

AMain.com, Inc.

Front Desk Liaison

Charlotte, NC · On-site

Customer Service Manager & Customer Service Supervisor * Location: Charlotte, NC Office & Warehouse * FLSA Status: Non-Exempt * Classification: Full-Time (Approx. 40 hours/week) Job Summary As a ...

AMain.com, Inc.

Front Desk Liaison

Charlotte, NC · On-site

Customer Service Manager & Customer Service Supervisor * Location: Charlotte, NC Office & Warehouse * FLSA Status: Non-Exempt * Classification: Full-Time (Approx. 40 hours/week) Job Summary As a ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Chester, SC

Service Desk Associate information

See Chester, SC salary details

$8

$20

$38

How much do service desk associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for service desk associate in Chester, SC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $23.94 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Chester, SC look for?

The top searched job categories for Service Desk Associate jobs in Chester, SC are:

What cities near Chester, SC are hiring for Service Desk Associate jobs?

Cities near Chester, SC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Chester, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,427 per year, or $20.4 per hour.

Hotel Front Desk Associate

Charlotte, NC • On-site

Hilton Worldwide Holdings
Hospitality Services • 10K+ employees
Learn more about Hilton Worldwide Holdingsexternal

$13.75 - $17.50/hr

Other

Posted 29 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 768 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description

We offer Daily pay! Access up to 50% of your earned wages after every shift.
The Embassy Suites by Hilton, located near the Charlotte Airport, is hiring for full-time and part-time Front Desk Associates to serve as our guests' first point of contact and manage all aspects of their accommodation. The persons hired for these positions will need flexibility to work any shift; weekday and weekend availability is required.
Position Summary:
As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations.
RESPONSIBILITIES
  • Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator
  • Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest's preferences, to ensure the best possible experience for future stays, by updating guest's profile.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program
  • Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance
  • Respond to guest inquiries and requests promptly, and in a friendly and efficient manner.
  • Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary.
  • Complete designated start and end-of-shift tasks and reports
  • Inform customers about payment methods and verify their credit card data
SKILLS
  • 1 year experience working as a hotel front desk agent required
  • Competent computer skills including knowledge of Microsoft Word and Excel
  • Experience using hotel reservation system such as Lightspeed, FOSSE or PEP is a plus.
  • Organization skills and attention to detail
  • Friendly and customer service oriented
  • Good interpersonal and problem-solving skills
  • Ability to work weekends is required

JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk frequently and stand for their entire shift. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
DISCLAIMER
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

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