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Service Desk Associate Jobs in Boston, MA (NOW HIRING)

BEST FITNESS

FRONT DESK ASSOCIATE

Lowell, MA

$16 - $17/hr

As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile ...

BEST FITNESS

FRONT DESK ASSOCIATE

Woburn, MA · On-site

$15 - $17/hr

As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will ... Two or more years of customer service, receptionist, or front desk experience is preferred

BEST FITNESS

FRONT DESK ASSOCIATE

Chelmsford, MA

$15 - $17/hr

As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile ...

BEST FITNESS

FRONT DESK ASSOCIATE

Danvers, MA · On-site

$15 - $16.50/hr

As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will ... Two or more years of customer service, receptionist, or front desk experience is preferred

BEST FITNESS

FRONT DESK ASSOCIATE

Chelmsford, MA · On-site

$15 - $16/hr

As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile ...

Art of Problem Solving

Front Desk Associate

Cambridge, MA · On-site

$15.25 - $19.75/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Cambridge, MA · On-site

$15.25 - $19.75/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Newton, MA · On-site

$15.25 - $19.75/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Lincoln, MA · On-site

$15.25 - $19.50/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Weston, MA · On-site

$15 - $19.50/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Wellesley, MA · On-site

$15.25 - $19.75/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Lexington, MA · On-site

$15.75 - $20.25/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Bedford, MA · On-site

$14.75 - $19/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

Art of Problem Solving

Front Desk Associate

Cambridge, MA · On-site

$15.25 - $19.75/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... Administrative and/or customer service experience * Proficiency with Google Workspace applications ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Boston, MA

Service Desk Associate information

See Boston, MA salary details

$9

$22

$41

How much do service desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service desk associate in Boston, MA is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.87 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Boston, MA?

The most popular types of Service Desk jobs in Boston, MA are:

What are popular job titles related to Service Desk Associate jobs in Boston, MA?

For Service Desk Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Boston, MA look for?

The top searched job categories for Service Desk Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Service Desk Associate jobs?

Cities near Boston, MA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,805 per year, or $22 per hour.

FRONT DESK ASSOCIATE

BEST FITNESS

Lowell, MA

$16 - $17/hr

Full-time, Part-time

Medical, Dental, Vision, Life

Re-posted 7 days ago

Job description

Are you ready to kickstart your career in the dynamic world of fitness and wellness? Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job – it's a thrilling opportunity to grow, develop, and thrive in an industry that's all about empowering others to lead healthier and happier lives!

Why Best Fitness? At Best Fitness, we're not just a gym – we're a community. When you join our team, you're not just signing up for a position; you're embarking on a journey of personal and professional growth. Our top-tier management team all started right here at the front desk, so you know the opportunities for advancement are real. Whether it's climbing the career ladder, pursuing further education, or simply becoming the best version of yourself, we're committed to helping you reach your goals every step of the way.

What You'll Do: As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile to providing assistance throughout their visit, you'll be their go-to person for everything they need to make the most of their time with us. But it's not just about the day-to-day tasks – it's about being a part of something bigger. You'll have the chance to get involved in community events, company initiatives, and more, all while embodying our culture of health, fitness, and camaraderie.

What We're Looking For:

  • Passion for fitness and wellness that's contagious.
  • Stellar communication skills and a knack for making people feel welcome
  • Positive attitude and a willingness to go above and beyond
  • Ability to thrive in a fast-paced, dynamic environment
  • Eagerness to learn, grow, and seize every opportunity that comes your way

Ready to Join Us? If you're ready to turn your passion for fitness into a fulfilling career, then we want to hear from you! Apply now to become a part of the Best Fitness family and take the first step toward a future full of excitement, development, and endless possibilities.

Comprehensive Benefit Package

  • Employees receive TWO! complimentary gym memberships- one for themselves and one to give away to a friend or family member.
  • Part time availability
  • Personal training certification assistance (Personal Trainers)
  • Continuing education discounts (Personal Trainers)
  • Full time employees- Health, Dental, and Vision plans
  • Short-term, Life, AD&D, and more!

Required Skills & Competencies

 • Strong verbal and written communication skills.

• Excellent customer service and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in computer systems and cash handling.

• Professionalism and attention to detail.

• Basic math skills for handling transactions.

Certification & Training

• Current CPR/AED certification or willingness to obtain within 90 days of hire.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to reach, climb, stoop, kneel, crouch, or crawl as necessary.

• Capable of lifting and carrying up to 25 pounds.

Apply