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Service Desk Associate Jobs in Baton Rouge, LA (NOW HIRING)

PAH Management

Night Auditor

Baton Rouge, LA · On-site

$13 - $17.50/hr

Front Desk and Guest Services * Serve as the sole front desk associate during overnight hours -- handle check-ins, check-outs, and reservations with efficiency and warmth. * Respond promptly to guest ...

Phoenix American Hospitality LLC

Night Auditor

Baton Rouge, LA · On-site

$11.75 - $15.75/hr

Front Desk and Guest Services * Serve as the sole front desk associate during overnight hours -- handle check-ins, check-outs, and reservations with efficiency and warmth. * Respond promptly to guest ...

KnitWell Group

Stylist

Denham Springs, LA

OVERVIEW: ROLES & RESPONSIBILITIES Sales Associates are required to: * SERVICE * Support a team ... Execute Store Maintenance checklists (neat, clean and tidy) including Service Desk * Responsible ...

Marriott

Front Desk

Baton Rouge, LA

$12.25 - $15.50/hr

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott International

Front Desk

Baton Rouge, LA · On-site

$12.25 - $15.50/hr

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

T. Baker Smith

IT Technician

Prairieville, LA · On-site

... to associates across all offices. The role involves resolving incidents, fulfilling service ... desk system. • Deliver Consistent, Standards-Based End-User Support • Apply defined IT ...

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Service Desk Associate information

See Baton Rouge, LA salary details

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How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Baton Rouge, LA is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $18.65 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Baton Rouge, LA?

For Service Desk Associate jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Baton Rouge, LA look for?

The top searched job categories for Service Desk Associate jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Desk Associate jobs?

Cities near Baton Rouge, LA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,078 per year, or $15.9 per hour.

Library Support Staff - Part Time

Livingston Parish Library

Denham Springs, LA • On-site

$11.31 - $14.97/hr

Part-time

Re-posted 10 hours ago

Job description

Location: Denham Springs/Walker Branch Schedule: 20 hours weekly - two-week rotationWeek 1: Monday 4 pm - 9 pm; Tuesday 3 pm - 9 pm; Wednesday 4 pm - 9 pm; Thursday OFF; Friday OFF; Saturday OFFWeek 2: Monday 4 pm - 9 pm; Tuesday 3 pm - 9 pm; Wednesday 4 pm - 9 pm; Thursday OFF; Friday OFF; Saturday 9 am - 5 pmGeneral Information:Library support staff perform a variety of duties that help the library serve its communities and help the patrons who visit library locations. The level of duty and responsibility assigned to an employee is related to their relative educational background and experience.Support staff may be required to perform any of the following duties:Serving patrons with a strong customer support attitude at the library service desk, both in person and over the phoneProcessing library materials for distributionAssist co-workers and supervisors with special projects or programs, as assignedAssists patrons in using library servicesMaintains materials of the branch libraryAssists with library programmingPerforms other duties as assigned by the branch manager.A potential employee of the Livingston Parish Library should possess the following:Strong customer service skillsStrong telephone skillsPositive attitude toward workBasic math skillsBasic computer knowledgeJob requirements for this position include:Education: A minimum of a high school diploma, or equivalent, is requiredAbility to work night and weekend hours on a rotating scheduleAbility to bend, stoop, carry at least 25 pounds, and push a loaded book truckMust be able to stand for extensive periods of time during the work dayThe library support staff position is broken into three (3) classifications. The general job descriptions for each, including duties and responsibilities, are linked below.Library Assistant ILibrary Associate ILibrary Associate IILivingston Parish Library is an equal opportunity employer. Conditions of employment: completion of assessment test, transcripts of degree earned (if applicable), and successful completion of background check.Assessment tests are sent via email after completion of application.