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Service Desk Associate Jobs in Covington, LA (NOW HIRING)

Genesis Health Clubs

Front Desk Associate

Slidell, LA · On-site

$12.25 - $15.50/hr

... service. Duties and Responsibilities: * Executes procedures as outlined by front desk manual ... Ability to communicate with guests and other associates, including reading, writing and speaking

Genesis Health Clubs

Front Desk Associate

Slidell, LA · On-site

$11 - $14/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time

Genesis Health Clubs

Front Desk Associate

Slidell, LA · On-site

$12.25 - $15.50/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time

CLUB4 FITNESS

Front Desk Opener

Slidell, LA · On-site

$12.25 - $15.50/hr

Minimum of 1 year of experience in a customer service role, preferably in a fitness or hospitality ... Desk Opener at The Club!

Ross Dress for Less

Retail Associate

Hammond, LA · On-site

$12/hr

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Leads all ...

Ross Dress for Less

Retail Associate

Covington, LA · On-site

$12/hr

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Leads all ...

Ross Dress for Less

Retail Associate

Mandeville, LA · On-site

$12/hr

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Leads all ...

Omni Hotels & Resorts

Front Desk Agent

New Orleans, LA · On-site

$13.75 - $17.25/hr

... services. Our full property renovation incorporates modern amenities with classic design in our ... Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive ...

KnitWell Group

Stylist

Covington, LA

OVERVIEW: ROLES & RESPONSIBILITIES Sales Associates are required to: * SERVICE * Support a team ... Execute Store Maintenance checklists (neat, clean and tidy) including Service Desk * Responsible ...

Marriott

Front Desk Representative

Covington, LA · On-site

$15.50/hr

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Front Desk Representative

Covington, LA · On-site

$12.75 - $15.50/hr

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Ross

Assistant Store Manager

Slidell, LA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross Stores, Inc

Assistant Store Manager

Slidell, LA

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross Stores

Assistant Store Manager

Slidell, LA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross Stores

Assistant Store Manager

Slidell, LA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross Stores

Assistant Store Manager

Slidell, LA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and ...

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Service Desk Associate information

See Covington, LA salary details

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How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Covington, LA is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $20.48 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Covington, LA?

For Service Desk Associate jobs in Covington, LA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Covington, LA look for?

The top searched job categories for Service Desk Associate jobs in Covington, LA are:

What cities near Covington, LA are hiring for Service Desk Associate jobs?

Cities near Covington, LA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Covington, LA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,270 per year, or $17.4 per hour.

Front Desk Associate

Genesis Health Clubs

Slidell, LA • On-site

$12.25 - $15.50/hr

Part-time

Posted 4 days ago

Genesis Health Clubs rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

53rd of 63 rated gym and leisure clubs

Job description

Benefits:
  • Opportunity for advancement
  • Employee discounts
  • Flexible schedule

This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
Duties and Responsibilities:

  • Executes procedures as outlined by front desk manual
  • Answer phones, take messages and transfer calls
  • Knowledgeable of Clubs amenities and surroundings
  • Communicates kindly and sincerely using members name
  • Attends all staff and club meetings and events
  • Establish and maintain professional relationships with members and staff
  • Ensures front desk is clean, maintained and organized at all times
  • Ability to respond quickly and appropriately to emergency situations

Expectations:

  • Present a professional demeanor at all times when representing the Genesis Health Clubs
  • Provide input in developing strategies to support club goals and objectives
  • Ability to respond to common inquiries or complaints from members 
Job Requirements: 

  • Available to work weekends and evenings and holidays
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • Customer service abilities

Physical Requirements: 

  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking

What Genesis Health Clubs employees say

Pay

Benefits

Hours and flexibility

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