ZipRecruiter

Log In

1

Service Desk Associate Jobs in Arab, AL (NOW HIRING)

Ross Stores

Retail Associate

Decatur, AL · On-site

$13.75 - $15.75/hr

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply Description Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that we live by ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

Bart and Associates Inc

Front Desk / Receptionist

Huntsville, AL · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that we live by ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

Bart and Associates, Inc

Front Desk / Receptionist

Huntsville, AL · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that we live by ... equivalent; associate degree preferred. * 1+ years of receptionist, customer service ...

Automated System Design

Field Service Engineer

Madison, AL · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... Desk Commissioning Team. This individual is responsible for managing access control and video ... Who We Are ASD ® is committed to providing our AASDIs, customers, vendors, and associates with the ...

previous pagenext page

Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Arab, AL

Service Desk Associate information

See Arab, AL salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service desk associate in Arab, AL is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $21.54 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Arab, AL look for?

The top searched job categories for Service Desk Associate jobs in Arab, AL are:

What cities near Arab, AL are hiring for Service Desk Associate jobs?

Cities near Arab, AL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Arab, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,161 per year, or $18.3 per hour.

OmniPlex Front Desk Associate (Part Time)

Cullman Parks, Recreation, & Sports Tourism

Cullman, AL • On-site

$12.25 - $16/hr

Part-time

Re-posted 13 days ago

Job description

QUALIFICATIONS:
High School Diploma/GED and at least one year of experience in fitness center customer service, clerical and/or sales related experience, and childcare. Possess a valid driver's license. Must meet Park Board employment and physical standards, which includes a background check, drug and alcohol screening. Experience and training which demonstrates the knowledge, skills and aptitude to perform the defined duties.
COMPENSATION:
Part Time / Hourly
MISSION STATEMENT:
Cullman Parks, Recreation, & Sports Tourism is dedicated to improving quality of life through exceptional parks, facilities, events, and recreational opportunities for all.
PERFORMANCE RESPONSIBILITIES:
  • Represents the CPRST brand while providing a high level of customer service to visitors and members.
  • Documents and reports daily activity of day-pass sells, new membership applications, and canceled memberships.
  • Maintains professional internal and external relationships in keeping with CPRST core values.
  • Administers opening and closing responsibilities for the front desk.
  • Assist facility management in handling member conflict resolution.
  • Upholds the integrity of the membership by having all members and guests check-in when entering the facility.
  • Signs up new members, making sure new members and potential members fully understand all the benefits various memberships have to offer.
  • Works closely with new members to ensure all questions are accurately answered and they have a clear understanding of facility procedures and conduct rules.
  • Escorts membership leads on facility tours communicating the features and benefits of facility.
  • Tracks new membership leads and follows up with prospects in order to close on membership sales.
  • Maintains persistent check of front desk money handling standards to ensure standards are in keeping with CPRST Cash Handling Policy and Procedures.
  • Maintains persistent check of front desk service standards to assure standards are in keeping with CWAC customer service guidelines.
  • Answers phone calls in professional manner, answers questions, and connects call to appropriate CPRST and Athletics staff members or managers when necessary.
  • Assist the CPRST Customer Service Coordinator in maintaining front desk inventory of all office supplies, membership key fobs, day pass arm bands, new member files, merchandise, staff shirts and any other items that relate to front desk operations.
  • Works with the CPRST Customer Service Coordinator in conducting new member file audits.
  • Attends all meetings as required by superiors.
  • Works with team members in order to reach monthly, quarterly, and yearly goals.
  • Establishes and maintains sound business and financial procedures in accordance with Federal and State laws, and CPRST system policies.
  • Exhibits a high level of professionalism and ethics working amicably with the Park Board, the Executive Director, Administrators, Supervisors, Personnel and Community.
  • Exhibits proficiency in written and oral communication.

WORKING ENVIRONMENT:
This work area is well lighted, ventilated and heated. Occasionally work outdoors where there is a potential to be exposed to various weather conditions.
PHYSICAL DEMANDS:
Work is performed both inside and outside and requires the physical and mental ability to handle large crowds, multi-task and operate a computer. Work also requires moderate lifting and the ability to walk, stand, bend, and sit while performing various job duties.

Apply