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Service Desk Associate Jobs in Connecticut (NOW HIRING)

Bulldog Swim Academy

Front Desk

Orange, CT · On-site

$18 - $20/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will ... Friendly and professional disposition * sales, customer service, receptionist, or front desk ...

Healthtrax

Service Desk evenings weekends

Avon, CT · On-site

The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate ...

Healthtrax

Service Desk evenings / weekends

Avon, CT · On-site

$17 - $20/hr

The Service Desk is the hub for customer service, fitness & wellness program information . You are the first and last impression of our business. The Service Desk Receptionist provides immediate ...

CorePower Yoga

$18.50/hr

These core values align us in service of CorePower's higher purpose - to power love from the inside ... THE ROLE OF FRONT DESK ASSOCIATE As a Front Desk Associate, you will ensure an exceptional studio ...

Yale New Haven Health

Front Desk Associate

Fairfield, CT · On-site

$14 - $18/hr

... services provided are cost effective and efficient. * 2.1 Receive patient at arrival and verify and obtain all necessary information and signatures in accordance with NEMG policies and procedures ...

Yale New Haven Health

Front Desk Associate

Fairfield, CT · On-site

$14.50 - $18.50/hr

Practice Administrative Associate serves to coordinate patient care and physician activity by ... EXPERIENCE 1 year of administrative or customer service experience is required. Prior experience ...

Yale New Haven Health

Front Desk Associate

Fairfield, CT · On-site

$14.50 - $18.50/hr

Practice Administrative Associate serves to coordinate patient care and physician activity by ... EXPERIENCE 1 year of administrative or customer service experience is required. Prior experience ...

Planet Fitness

Overnight Front Desk Associate

Norwalk, CT

$17.44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Front Desk Associate. Essential Duties and Responsibilities: * Welcome and exit members in a ... Provide gracious and efficient telephone service. Calls should be answered promptly and ...

Planet Fitness

Overnight Front Desk Associate

Stamford, CT · On-site

$17.44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Front Desk Associate. Essential Duties and Responsibilities: * Welcome and exit members in a ... Provide gracious and efficient telephone service. Calls should be answered promptly and ...

Planet Fitness

Overnight Front Desk Associate

Orange, CT

$17.44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Front Desk Associate. Essential Duties and Responsibilities: * Welcome and exit members in a ... Provide gracious and efficient telephone service. Calls should be answered promptly and ...

Planet Fitness

Overnight Front Desk Associate

Norwich, CT

$17.44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Front Desk Associate. Essential Duties and Responsibilities: * Welcome and exit members in a ... Provide gracious and efficient telephone service. Calls should be answered promptly and ...

The Edge Fitness Clubs

Front Desk Associate (TR)

Trumbull, CT · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Orientation, Product Knowledge Expertise and Results Orientation * Bring high ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

The Edge Fitness Clubs

Front Desk Associate (SH)

Shelton, CT · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Orientation, Product Knowledge Expertise and Results Orientation * Bring high ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

The Edge Fitness Clubs

Front Desk Associate (BR)

Bristol, CT · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Orientation, Product Knowledge Expertise and Results Orientation * Bring high ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

The Edge Fitness Clubs

Front Desk Associate (SH)

Shelton, CT · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Orientation, Product Knowledge Expertise and Results Orientation * Bring high ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

The Edge Fitness Clubs

Front Desk Associate (ST)

Stratford, CT · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Orientation, Product Knowledge Expertise and Results Orientation * Bring high ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Connecticut

Service Desk Associate information

See Connecticut salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service desk associate in Connecticut is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Connecticut?

The most popular types of Service Desk jobs in Connecticut are:

What are popular job titles related to Service Desk Associate jobs in Connecticut?

For Service Desk Associate jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Connecticut look for?

The top searched job categories for Service Desk Associate jobs in Connecticut are:

What cities in Connecticut are hiring for Service Desk Associate jobs?

Cities in Connecticut with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Front Desk

Bulldog Swim Academy

Orange, CT • On-site

$18 - $20/hr

Part-time

Re-posted 7 days ago

Job description

Benefits/Perks
  • Flexible Scheduling- Afternoon/Evenings and weekend mornings
  • Competitive Compensation 
Job Summary
We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for water safety, we want to hear from you! 

Responsibilities: 
  • Welcome guests and prospective members
  • Provide tours for prospective members
  • Respond to inquiries in person, over the phone, and via email
  • Maintain a clean and organized lobby and front desk area
  • Accurately record client information and accept payments
  • Schedule classes and appointments
  • Manage incoming and outgoing correspondence 
Qualifications: 
  • Friendly and professional disposition
  • sales, customer service, receptionist, or front desk experience is preferred
  • Excellent communication skills, both verbal and written
  • Strong work ethic 
  • Familiar with computers, spreadsheets, and scheduling software
  • Ability to multi-task and thrive in a fast-paced environment