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Service Desk Associate Jobs in Connecticut (NOW HIRING)

Planet Fitness

Front Desk Associate

East Hartford, CT · On-site

$16.94 - $17.44/hr

The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite ...

Planet Fitness

Front Desk Associate

East Haven, CT · On-site

$16.94/hr

The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite ...

Planet Fitness

Front Desk Associate

Dayville, CT · On-site

$16.94 - $17.44/hr

The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite ...

Planet Fitness

Front Desk Associate

Derby, CT · On-site

$16.94/hr

The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite ...

New

Planet Fitness

Front Desk Associate

Stamford, CT · On-site

$16.94/hr

The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite ...

Beltone New England

Front Desk Associate

Orange, CT · On-site

$19/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Orange CT and ... Delivering exceptional customer service to our amazing patients with friendliness, compassion, and ...

Beltone New England

Front Desk Associate

Orange, CT · On-site

$19/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Orange CT and ... Delivering exceptional customer service to our amazing patients with friendliness, compassion, and ...

Planet Fitness

Lead Front Desk Associate

Vernon, CT · On-site

$17.44/hr

The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite ...

New

CorePower Yoga

$18.50/hr

These core values align us in service of CorePower's higher purpose - to power love from the inside ... THE ROLE OF FRONT DESK ASSOCIATE As a Front Desk Associate, you will ensure an exceptional studio ...

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Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Connecticut

Service Desk Associate information

See Connecticut salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service desk associate in Connecticut is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Connecticut?

The most popular types of Service Desk jobs in Connecticut are:

What are popular job titles related to Service Desk Associate jobs in Connecticut?

For Service Desk Associate jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Connecticut look for?

The top searched job categories for Service Desk Associate jobs in Connecticut are:

What cities in Connecticut are hiring for Service Desk Associate jobs?

Cities in Connecticut with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Front Desk Associate

Courtyard by Marriott - Shelton CT

Shelton, CT • On-site

$17.50 - $19/hr

Full-time

Medical, Retirement

Posted 19 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • Fun Working Environment
  • Interact with Pets
Job Summary
Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. 
Responsibilities 
  • Greet owners as they arrive
  • Check-in animal patients for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments 
  • Other administrative duties, as assigned
Qualifications
  • Excellent customer service skills
  • Effective communication with clients and coworkers
  • Comfortable working with a variety of animals
  • Proficient in Microsoft Office, scheduling software, and other technology