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Service Desk Analyst Two Jobs in Atlanta, GA (NOW HIRING)

D4C Dental Brands

Service Desk Analyst

Atlanta, GA · On-site

$20 - $27.50/hr

The Service Desk Analyst plays a vital role on our IT Service Desk, providing frontline technical ... A minimum of 2+ years of experience in a technical support or help desk role (can include academic ...

D4C Dental Brands

Lead Service Desk Analyst

Atlanta, GA · On-site

The Lead Service Desk Analyst plays a vital role in ensuring the smooth operation of our enterprise ... Analyze and diagnose complex incidents that cannot be resolved at Tier 1. Escalate to Tier 2 or ...

New

4pconsultinginc

Help Desk / Service Desk Analyst I

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 Months Client: Georgia Power Position Overview We are seeking a motivated Help Desk / Service Desk ...

R2 Technologies Corporation

Help Desk Analyst 2

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The ... and services targeted to meet client expectations. Analyze information to determine nature and ...

RedHelm

Service Desk Analyst l

Atlanta, GA

$19.75 - $27/hr

About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical support, delivering consistent, professional, and customer-focused assistance across ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description ... The Department of Human Services, Office of Information Technology is seeking candidates for the ...

Softrim LLC

Service Desk Manager

Alpharetta, GA · On-site

This role oversees a team of service desk analysts, manages incident and request workflows ... experience). * 2+ years of experience in a service desk, IT support, or technical operations ...

Softrim

Service Desk Manager

Alpharetta, GA · Hybrid

This role oversees a team of service desk analysts, manages incident and request workflows ... experience). * 2+ years of experience in a service desk, IT support, or technical operations ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA

$63K - $70K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Junior Service Desk Analyst ... High School Diploma * 2+ Years of Experience in Deskside Support Required and Desired Skills ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA · On-site

$63K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Junior Service Desk Analyst ... High School Diploma * 2+ Years of Experience in Deskside Support Required and Desired Skills ...

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All JobsService Desk Analyst Two JobsService Desk Analyst Two Jobs in Atlanta, GA

Service Desk Analyst Two information

See Atlanta, GA salary details

$13

$23

$34

How much do service desk analyst two jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service desk analyst two in Atlanta, GA is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.91 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Analyst Two vs Service Desk Analyst One?

AspectService Desk Analyst TwoService Desk Analyst One
CertificationsITIL Foundation, CompTIA A+ITIL Foundation, CompTIA A+
Work EnvironmentHelp desk, remote support, on-siteHelp desk, remote support, on-site
ResponsibilitiesAdvanced troubleshooting, mentoring, ticket escalationBasic troubleshooting, ticket logging, initial support

The Service Desk Analyst Two typically handles more complex issues, provides mentorship, and escalates tickets as needed, whereas the Service Desk Analyst One focuses on basic support and initial troubleshooting. Both roles share similar certifications and work environments, but Service Desk Analyst Two requires more experience and technical skills.

What is a level 2 service desk analyst job description?

A Level 2 Service Desk Analyst handles more complex technical issues than Level 1, often troubleshooting hardware, software, and network problems. They may use remote support tools, document solutions, and escalate unresolved issues to higher-level teams, requiring strong technical skills and knowledge of ITIL processes.

What is the career path of a Service Desk Analyst Two?

A Service Desk Analyst Two typically advances to roles such as Senior Service Desk Analyst, Technical Support Specialist, or IT Support Supervisor, often by gaining experience, technical certifications, and expanding their knowledge of IT systems. Career progression may also include moving into specialized areas like network support, cybersecurity, or IT management. Developing skills in troubleshooting, customer service, and relevant tools can facilitate advancement.

What is the next step after service desk analyst?

The next step after a Service Desk Analyst role often involves advancing to positions such as IT Support Specialist, Systems Administrator, or Network Technician, which typically require additional technical skills or certifications like CompTIA A+ or Network+. Gaining experience, expanding technical knowledge, and developing problem-solving skills are key for career progression in IT support roles.

What are popular job titles related to Service Desk Analyst Two jobs in Atlanta, GA?

For Service Desk Analyst Two jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Service Desk Analyst Two jobs in Atlanta, GA look for?

The top searched job categories for Service Desk Analyst Two jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Service Desk Analyst Two jobs?

Cities near Atlanta, GA with the most Service Desk Analyst Two job openings:

Service Desk Analyst Two jobs near you
Infographic showing various Service Desk Analyst Two job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,185 per year, or $23.2 per hour.

Service Desk Analyst II-III

Georgia System Operations Corporation

Tucker, GA • On-site

$77K - $114K/yr

Full-time

Posted 6 days ago

Job description

Service Desk Analyst II-IIIDeliver Exceptional IT Support That Keeps Our Business RunningGeorgia System Operations Corporation (GSOC) is seeking a Service Desk Analyst II-III to provide timely, professional, and customer-focused technical support to associates across the Family of Companies.This ...

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