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Service Desk Administrator Jobs (NOW HIRING)

Populous

Help Desk Administrator

Houston, TX

Help Desk Administrator Location: Houston, TX Who We Are: We design places where people love to be ... Outstanding communication skills and customer service mindset that encourages effective ...

Populous

Help Desk Administrator

Houston, TX · On-site

Help Desk Administrator Location: Houston, TX Who We Are: We design places where people love to be ... Outstanding communication skills and customer service mindset that encourages effective ...

EBizCharge

Front Desk Administrator

Irvine, CA · On-site

$17.50 - $23/hr

We are looking for a Front Desk Administrator who will be the face and voice of the company and ... Excellent customer service skills. * Strong organizational skills and attention to detail.

WeierLaw

Front Desk Administrator

Tukwila, WA · On-site

$18.25 - $24.25/hr

Description Law Firm Front Desk Administrator WeierLaw Injury Attorneys - The Law Offices of Steven ... service skills with a polished, compassionate, and professional phone presence • Proven ability ...

Davis Partnership

Front Desk Administrator

Denver, CO · On-site

$22 - $25/hr

The Front Desk Administrator will be responsible for greeting clients, managing incoming calls, and ... Coordinate & mail packages via USPS, UPS and courier services * Assist with administrative tasks ...

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How much do service desk administrator jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for service desk administrator in the United States is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Administrator vs Help Desk Technician?

AspectService Desk AdministratorHelp Desk Technician
CredentialsTypically requires ITIL certification, CompTIA A+ or Network+Often requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports internal IT teams, manages service requests, and oversees ticketing systemsProvides first-level support to end-users, troubleshooting hardware/software issues
Employer & Industry UsageCommon in corporate IT departments, managed service providersFound in various industries, including retail, healthcare, and education

The Service Desk Administrator typically handles more complex tasks, manages service processes, and oversees support teams, while Help Desk Technicians focus on resolving basic user issues. Both roles are essential in IT support but differ in scope and responsibilities.

More about Service Desk Administrator jobs
What job categories do people searching Service Desk Administrator jobs look for? The top searched job categories for Service Desk Administrator jobs are:
Service Desk Administrator jobs near you
Infographic showing various Service Desk Administrator job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 9% Full Time, 89% Part Time, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,294 per year, or $18.4 per hour.

Front Desk Administrator

Curalta Foot + Ankle

Broomall, PA

$17 - $22/hr

Full-time

Posted 7 days ago

Job description

Curalta Foot + Ankle, LLC, is a fast-growing Podiatry practice that values an "Above amp; Beyond" approach to patient service. We are interested in a team player who will make a positive impact in patients' lives through providing excellent customer service.
This opportunity is for a Full Time Front Desk Administrator for our Broomall, PA office.
The Front Desk Administrator (FDA) is the first and last person to interact with each visitor to a Curalta Foot amp; Ankle location. The FDA personifies our Above amp; Beyond approach to patient service and sets the tone for every appointment. They manage the front desk and handle any necessary administrative duties to create a welcoming environment for a better patient experience.
Essential Functions, Job Duties amp; Responsibilities:
  • Greet patients visiting the office upon arrival, as well as say goodbye at their departure
  • Be approachable and available to answer any questions and assist with completing the required forms
  • Register new patients into the EMR system with accuracy, completing the New Patient Registration form, inputting all patient demographic information correctly, confirming insurance eligibility, and scanning all documents into patient charts
  • Check-In returning patients in the EMR, confirming all necessary documentation is in place, including completing the Yearly Update Form
  • Check-Out patients on the EMR, including collecting necessary Copays, outstanding balances, and any cost of products sold in office, as well as obtaining any signatures required for products or services provided in the office, and scheduling follow-up appointments
  • Confirm patient appointments by phone, ensuring accuracy of all details including the Physician, timing and, if necessary, rescheduling accordingly
  • Answer and direct phone calls in a timely manner with a positive attitude, being sure to handle all queries with compassion and professionalism
  • Answer emails and voicemail messages as required, promptly and courteously
  • Scan and process additional paperwork into the patient EMR, as necessary
  • Comply strictly with OSHA (Occupational Safety and Health Administration) safety standards and HIPAA (Health Insurance Portability and Accountability) medical care regulations to guarantee the safety of our patients and security of their personal information
  • Run Daily Close reports, ensuring all transactions are registered in the EMR and balanced accordingly
  • Performs other related duties as assigned
Education amp; Experience:
  • HS Diploma/GED equivalent required
  • 2+ years' experience in medical reception
Skills and Abilities:
  • Ability to multi-task and work in a dynamic environment.
  • Excellent time management and the ability to prioritize direct patient care
  • Calm, professional demeanor
  • Friendly, courteous, and service minded
  • Efficient, thorough, and detail-oriented
  • Team player with a focus on always improving the patient experience
Physical Requirements:
  • Prolonged periods of sitting or standing at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable the employee with disabilities to perform the essential functions of the position, absent undue hardship. ​

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