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Service Desk Administrator Jobs (NOW HIRING)

Norton Collar Lund Lilley PLLC

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Front Desk Administrator

Raleigh, NC · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Administrator - CPA Firm Location: Raleigh, NC Job Type: Full-Time (On-site) About Us ... Client Service & Reception: Greet visitors, answer and direct phone calls, and respond to general ...

Area Temps

Front Desk Administrator

Beachwood, OH · On-site

$19 - $21/hr

A Front Desk Administrator is needed to support a busy law firm. Work hours are Monday through ... Must have Receptionist or Administrative experience with a customer service attitude * Must be ...

D&J Medical

Front Desk Administrator

Forest Hill, MD · On-site

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We want you to be our next Front Desk Administrator. Responsibilities * Manage all incoming calls ... Proven experience as an administrative assistant or customer service. * Medical Software/EMR ...

Sterling Engineering, Inc.

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Front Desk Administrator

Beaumont, TX · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • PTO

Front Desk Administrator Location:Beaumont, TX Hire Type:Contract Salary: $23hr Schedule: M-F 8A to ... Customer Service & Communication · Respond to routine inquiries and direct requests to the ...

New

Peraton

Front Desk Administrator

Herndon, VA · On-site

$16.75 - $22/hr

Front Desk Administrator Job Locations US-VA-Herndon Requisition ID 2026-169319 Position Category ... Coordinate and track facilities requests, including maintenance, repairs, and cleaning services.

Compass Group

Front Desk Administrator

Boston, MA

$30 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Title: Front Desk Administrator Wellington Pay 7 Salary: $30-$34/hour Other Forms of ... Supporting the Director of Conference Services and ensuring that every guest is greeted with ...

New

The Spa at Litchfield Hills

Front Desk Administrator

Bantam, CT · On-site

$16.25 - $21.25/hr

Front Desk Administrator The Spa at Litchfield Hills is seeking a dynamic professional to join our ... Deliver personalized service by recommending treatments and retail products * Process transactions ...

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

  • Retirement

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible ...

Rapport

Front Desk Administrator

Boston, MA · On-site

$30 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Title: Front Desk Administrator Wellington Pay 7 Salary: $30-$34/hour Other Forms of ... Supporting the Director of Conference Services and ensuring that every guest is greeted with ...

New

Norton Collar Lund Lilley PLLC

Be Seen First

Front Desk Administrator

Raleigh, NC · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Administrator - CPA Firm Location: Raleigh, NC Job Type: Full-Time (On-site) About Us ... Client Service & Reception: Greet visitors, answer and direct phone calls, and respond to general ...

Top Stack

Front Desk Administrator

Fort Washington, PA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview We are seeking a reliable, professional Front Desk Administrator to support day-to-day ... Strong communication and customer service skills * Professional demeanor and appearance; polished ...

Compass Group, North America

Front Desk Administrator

Boston, MA · On-site

$30 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Administrator Wellington Pay 7 Salary: $30-$34/hour Other Forms of Compensation: Rapport ... Supporting the Director of Conference Services and ensuring that every guest is greeted with ...

New

Chenega Corporation

Welcome Desk Administrator

Washington, DC · On-site

$18.50 - $24.25/hr

Summary Welcome Desk Administrator Washington, DC Are you ready to enhance your skills and build ... The employee shall maintain situational awareness of lobby and service activities and shall ensure ...

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Service Desk Administrator information

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How much do service desk administrator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service desk administrator in the United States is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Administrator vs Help Desk Technician?

AspectService Desk AdministratorHelp Desk Technician
CredentialsTypically requires ITIL certification, CompTIA A+ or Network+Often requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports internal IT teams, manages service requests, and oversees ticketing systemsProvides first-level support to end-users, troubleshooting hardware/software issues
Employer & Industry UsageCommon in corporate IT departments, managed service providersFound in various industries, including retail, healthcare, and education

The Service Desk Administrator typically handles more complex tasks, manages service processes, and oversees support teams, while Help Desk Technicians focus on resolving basic user issues. Both roles are essential in IT support but differ in scope and responsibilities.

What does a Service Desk Administrator do?

A Service Desk Administrator manages and supports IT service requests, troubleshooting hardware and software issues, and ensuring timely resolution. They often use ticketing systems, communicate with users, and may hold certifications like HDI or ITIL to perform their duties effectively.
More about Service Desk Administrator jobs

What job categories do people searching Service Desk Administrator jobs look for?

The top searched job categories for Service Desk Administrator jobs are:

Service Desk Administrator jobs near you
Infographic showing various Service Desk Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,294 per year, or $18.4 per hour.

Front Desk Administrator

Norton Collar Lund Lilley PLLC

Raleigh, NC • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

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Job description

Job Title: Front Desk Administrator – CPA Firm

Location: Raleigh, NC
Job Type: Full-Time (On-site)

About Us:

We are a growing Raleigh-based CPA firm dedicated to providing exceptional tax, accounting, and advisory services to our clients. We pride ourselves on a collaborative, professional, and client-first environment.

Role Overview:

We are seeking a warm, detail-oriented, and proactive Front Desk Administrator to be the welcoming face of our firm. You will manage our reception area, provide critical administrative support, and ensure our daily office operations run seamlessly during our busy tax season and beyond. The right person for this position will become familiar with our clients, processes and procedures, various tax documents and forms, filing requirements, and deadlines.

Key Responsibilities:

  • Client Service & Reception: Greet visitors, answer and direct phone calls, and respond to general client inquiries with professionalism and warmth.
  • Scheduling: Coordinate and schedule appointments for our managers and partners.
  • Workflow Support & Data Management: Organize and process incoming/outgoing mail, client documents, and tax returns, assist with assembling tax returns, maintaining physical and digital client files, and managing e-signature software all following company procedures.
  • Office Maintenance: Monitor and order office supplies, and maintain a neat, professional reception area.
  • Administrative Ad-Hoc Tasks: Support the Office Manager and others under her direction.

Qualifications & Skills:

  • High School Diploma or equivalent; Associate’s or Bachelor’s degree in business or a related field is a plus.
  • Minimum of 2+ years of professional administrative or receptionist experience, preferably in a CPA firm, law office, or other fast-paced professional services environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new tax/practice management software.
  • Excellent verbal and written communication skills.
  • Highest standards of discretion and integrity when handling confidential financial and personal information.
  • Strong organizational and multi-tasking skills with a high level of attention to detail.

Benefits:

  • Hours – Outside of busy season hours are Monday-Thursday, 8:00am-5:00pm (32 Hours) and during busy season Monday-Friday, 8:00am-5:00pm (40 hours).
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO) and paid holidays
  • 401(k) Retirement Plan with company match
  • Opportunities for professional growth within an established accounting practice

Please send in your resume, cover letter, and salary expectations to apply.