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Service Designer Jobs in Maryland (NOW HIRING)

Mondo

Designer

Owings Mills, MD · On-site

$25 - $32/hr

Designer Location-Type: Hybrid (2 Days A Week Onsite - in Owings Mills, MD 21117; 4 Days A Week ... Experience within financial services, asset management, professional services, or another corporate ...

Crateandbarrel

Designer

Annapolis, MD

Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ... services. (e.g. designer rewards, Design Trade Program, credit card etc) * Support and model ...

Crateandbarrel

Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ... services. (e.g. designer rewards, Design Trade Program, credit card etc) * Support and model ...

Crateandbarrel

Designer

Annapolis, MD · On-site

Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ... services. (e.g. designer rewards, Design Trade Program, credit card etc) * Support and model ...

Summit Fire & Security

Designer

Hanover, MD

JOB SUMMARY: The Designer position responsible for operating with minimal supervision while ... Our company is consistently recognized for service excellence in the fire protection industry.

Summit Companies

Designer

Hanover, MD

JOB SUMMARY: The Designer position responsible for operating with minimal supervision while ... Our company is consistently recognized for service excellence in the fire protection industry.

Summit Fire & Security

Designer

Hanover, MD · On-site

$70K/yr

JOB SUMMARY: The Designer position responsible for operating with minimal supervision while ... Our company is consistently recognized for service excellence in the fire protection industry.

Actalent

Designer

White Marsh, MD · Hybrid

Experience supporting projects within the PEPCO service territory and familiarity with PEPCO standards and procedures. * Hands-on experience using Geographic Work Designer (GWD). * Proficiency with ...

Floor & Décor

$15.55/hr

Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Designers are ...

Home Depot

Kitchen Designer

Cockeysville, MD · On-site

$19/hr

... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...

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Service Designer information

See Maryland salary details

$14

$23

$42

How much do service designer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service designer in Maryland is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $23.32 per hour, depending on experience, location, and employer.

What is a service designer?

A service designer researches customer behavior and common customer responses to particular experiences, then creates new processes to improve observed issues. Service design is similar to product or industrial design in manufacturing or user experience (UX) in the software industry. However, the focal point is customer service experiences — both online and in-person. As a service designer, your job duties include observing customers at various touch points throughout the service experience, identifying problem areas through key performance indicators, and proposing changes and improvements to the service experience.

How does a service designer typically collaborate with other departments during a project?

Service Designers work closely with cross-functional teams, including product managers, UX/UI designers, developers, and business analysts, to ensure that service solutions are user-centered and feasible. Throughout a project, they facilitate workshops, gather user insights, and co-create service blueprints with stakeholders from various departments. Effective collaboration is essential, as Service Designers often act as a bridge between user needs and organizational goals, ensuring that the end-to-end service experience aligns with business objectives and technical constraints.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user-centered design, journey mapping, and problem-solving, typically supported by a degree in design, human-computer interaction, or a related field. Proficiency with tools like Sketch, Figma, Miro, and experience with prototyping and research methodologies are highly valued. Strong collaboration, communication, and facilitation skills distinguish top performers in this role. These abilities are crucial for creating seamless, impactful service experiences that effectively address user and business needs.

What is the difference between Service Designer vs UX Designer?

AspectService DesignerUX Designer
Required CredentialsTypically a degree in design, service design, or related fields; certifications in service design methodsDegree in UX/UI design, human-computer interaction, or related fields; certifications in UX tools and methodologies
Work EnvironmentCollaborates across departments like marketing, operations, and IT to design end-to-end servicesFocuses on digital interfaces, websites, and apps, working closely with developers and product teams
Employer & Industry UsageUsed in service-oriented industries like healthcare, finance, and governmentCommon in tech, software, and digital product companies

While both roles focus on improving user experiences, Service Designers take a holistic approach to designing entire service ecosystems, whereas UX Designers concentrate on optimizing digital interfaces. Understanding these differences helps organizations assign the right talent for their specific needs.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. They often work in cross-functional teams, utilizing tools like customer journey mapping and service blueprinting, and may require skills in design thinking and user research. The role is expected to grow as digital transformation continues across industries.

How much do service designers make?

Service designers typically earn a median annual salary of around $70,000 to $100,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in larger organizations or tech-focused environments.

What does a service designer do?

A service designer develops and improves services by analyzing user needs, designing customer experiences, and creating efficient service delivery processes. They use tools like customer journey maps and often collaborate with cross-functional teams to ensure seamless service experiences. Strong problem-solving, communication skills, and knowledge of design methods are essential in this role.

What qualifications do you need to be a service designer?

To become a service designer, a bachelor's degree in fields such as design, human-centered design, business, or related areas is typically required. Strong skills in user research, process mapping, and design tools like Adobe Creative Suite or Figma are important, along with experience in customer experience or service design projects. Certifications in service design or user experience can enhance job prospects.
More about Service Designer jobs

What are the most commonly searched types of Service Designer jobs in Maryland?

The most popular types of Service Designer jobs in Maryland are:

What are popular job titles related to Service Designer jobs in Maryland?

For Service Designer jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Service Designer jobs in Maryland look for?

The top searched job categories for Service Designer jobs in Maryland are:

What cities in Maryland are hiring for Service Designer jobs?

Cities in Maryland with the most Service Designer job openings:

Service Designer jobs near you
Infographic showing various Service Designer job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,867 per year, or $23 per hour.

User Experience Designer/Service Designer

Interclypse Inc.

Annapolis, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are celebrated, your ideas are embraced, and your potential is achieved. Every Interclypse team member can benefit based on their efforts and collectively benefit through the overall company's success. Join our mission to positively impact society, community, industry, and individuals by always "Doing What is Right". Together, let's pioneer a future where greatness is achieved and exceeded.
To actualize this vision, Interclypse employs a growth mindset culture that empowers employees to rise in their careers by providing them with tools, mentorship, and a supportive environment to ensure long-term success.
Interclypse is supporting several Maryland state agencies in the modernization and sustainment of critical systems. This exciting opportunity provides candidates with the ability to contribute to the long-term health and success of the state while continuing to learn and grow professionally within Interclypse's growth mindset culture.
All positions are required to be onsite at various locations in Maryland.
Make a difference. Join our team by applying today!
Responsibilities:
Bring best practices in human centered design to support initiatives across the state to holistically improve users' end-to-end experiences with state services. Be a champion for user needs and guide designers, researchers, content strategists as well as technical teams on projects with state agencies.
Requirements
Required Qualifications
  • Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or other relevant technical degrees
  • 2 years experience in user experience and service design

Preferred Qualifications
  • Experience developing interactive prototypes and other UX/SD artifacts

Why You Will Love Interclypse
  • You want to work for an adaptive company that moves at your speed.
  • You want a healthy work-life balance.
  • You want to work with a passionate team on an important mission.
  • You want to work for an organization that values and appreciates you.
  • You want to work for an organization that invests in your growth.
  • You want the option for career mentorship, both in technology and in business.
  • You value a company with a strong culture of growth and support.

Employee Impact Program
Every employee has the opportunity to be rewarded for the contributions they can make toward the long-term health of the company, our customers, and employees. This program in combination with our comprehensive benefits, time off and leave programs allow you to design a career and compensation program that enables unmatched flexibility while ensuring company, customer, and employee health and prosperity.
Benefits
  • Personal Time Off (PTO) for vacations, holidays, illnesses
  • Parental Leave
  • Bereavement Leave
  • Jury Duty Leave
  • Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum
  • Financial education and planning support
  • Health Insurance (Medical, Dental, Vision)
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flexible Spending Accounts (FSA)
  • Employee Assistance Program
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Disability: Short-term and long-term disability coverage
  • Educational support
  • Company apparel
  • Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more.
  • Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection

EOE AA M/F/Vet/Disability:
Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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