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Service Design Jobs in Maryland (NOW HIRING)

Design Sales Consultant About the Company Open since 2012, we are the only home design provider in ... Our specialized focus allows us to deliver superior products and services at highly competitive ...

DESIGN CONSULTANT

Rockville, MD · On-site

$70K - $105K/yr

We'll also show you how to effectively use our complimentary design service as a powerful tool for developing customer relationships and providing opportunity for increased sales. Opportunity With ...

Showing results 21-40

Service Design information

See Maryland salary details

$40.8K

$111.1K

$195.6K

How much do service design jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service design in Maryland is $111,118.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $139,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What are the most commonly searched types of Service Design jobs in Maryland?

The most popular types of Service Design jobs in Maryland are:

Infographic showing various Service Design job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $111,118 per year, or $53.4 per hour.

Information Technology Senior Consultant 5 with Security Clearance

Avid Technology Professionals

Laurel, MD • On-site

$103K - $141K/yr

Other

Re-posted 21 days ago


Job description

•    Provides daily oversight and guidance in managing operational matters and mentoring entry level engineers in all aspects of networking. •    Responsible for the critical review of, and providing recommendations on, networks or network service design, maintenance, and implementation, including operational considerations based on customer requirements, operational experience and technical knowledge. •    Responsible for the architectural design, deployment and documentation of new network requirements and changes to current network configurations.  •    Oversee a major network architecture upgrade to include white-paper design, deployment, and configuration of devices.  •    Provide fault analysis, isolation and correction, configuration, and upgrades of network devices to include Cisco Routers, Firewalls, and Switches. •    Provide support for customer networks involving cross-domain solutions, including VPNs, one-way data transfers, unclassified mission related infrastructures, and Taclane 175 encryption devices.  Specific configurations include routing using MPLS/VPLS, OSPF, EIGRP at the Core and Distribution devices and switching at the Access devices. •Experience in reverse engineering systems to detail the required system specifications, external interfaces and environmental requirements.  •Build systems and networks that would support the system and integrate it into the customer infrastructure. •Provides recommendations and critical reviews of network or network service design, maintenance, and implementation, including operational considerations based on customer requirements, operational experience, and technical knowledge.  •Configure and troubleshoot Cisco catalyst switches (Spanning Tree, Port Security, VTP,Ether channels, VLANs) •Configure and troubleshoot Cisco ASR routers (including HSRP, OSPF, BGP, route-map) •Configure/Troubleshoot Cisco ASA firewalls •Configuring and troubleshooting BIND, DHCP, and DNS servers  •Configure and troubleshoot HTTP / SSL / TLS based issues  •Troubleshoot ACL/NAT issue on ASAs •Create router/switches templates for network standardization •Monitors system performance and implements performance tuning  •Use of Linux network troubleshooting tools to solve complex network issues (tcpdump, ssldump, curl, wget, mtr, tcp traceroute, nmap, openssl, tshark) •Develop bash and/or python scripts, utilities and tools used for network troubleshooting •Troubleshoot various DNS, SMTP, IP routing, latency, and connectivity issues •Implement TCP/IP & related services-DHCP/DNS •Install/Upgrade Cisco Switches and Firewalls (ASA) IOS using TFTP •Implement SSH/RADIUS authentication on Cisco Hardware •Troubleshoot network problems using Protocol Analyzers •Maintain all LAN/WAN connectivity  •Document network problems and resolution for future reference using Vizio  •Oversee software and network security •Tier 3, On-call/after-hours support Required: CISCO - Routers / Switches ASA Firewalls