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Service Design Intern Jobs in Maryland (NOW HIRING)

DMS International

UI/UX Design Intern

Silver Spring, MD · Remote

Data Management Services, Inc. (DMS International) is a professional services firm headquartered in ... The intern will support the design and development of engaging, user-friendly digital experiences ...

DMS International

UI/UX Design Intern

Silver Spring, MD · On-site +1

Data Management Services, Inc. (DMS International) is a professional services firm headquartered in ... The intern will support the design and development of engaging, user-friendly digital experiences ...

Dewberry

Landscape Architect Intern

Lanham, MD · On-site

$18.75 - $29.75/hr

Typical projects involve site/civil design for residential, commercial and industrial site ... Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2 ...

Dewberry

Landscape Architect Intern

Lanham, MD

$18.75 - $29.75/hr

Typical projects involve site/civil design for residential, commercial and industrial site ... Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2 ...

New

Dewberry

Site/Civil Engineering Intern

Lanham, MD · On-site

$18.75 - $29.75/hr

Typical projects involve site/civil design for residential, commercial and industrial site ... Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2 ...

Dewberry

Site/Civil Engineering Intern

Lanham, MD

$18.75 - $29.75/hr

Typical projects involve site/civil design for residential, commercial and industrial site ... Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2 ...

KaBOOM!

Project Management Intern

Bethesda, MD

$2.5K/mo

The Project Management Team partners with communities to design, plan and build a playground ... Strong interpersonal and customer service skills * Ability to work approximately 40+ hours per week

KABOOM!

Project Management Intern

Bethesda, MD · On-site

$2.5K/mo

The Project Management Team partners with communities to design, plan and build a playground ... Strong interpersonal and customer service skills * Ability to work approximately 40+ hours per week

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Service Design Intern information

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

Service Design Intern jobs near you

UI/UX Design Intern

DMS International

Silver Spring, MD • Remote

Part-time, Internship

Posted 22 days ago

Job description

Data Management Services, Inc. (DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique, and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers.

At DMS, we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders.

DMS seeks candidates that possess and display the attributes that reflect our Core Values of:

  • Quality in delivering solutions
  • Leadership
  • Teamwork
  • Innovation
  • Integrity in conduct
  • Responsiveness to our customer's mission.

DMS International is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law. We encourage individuals from all backgrounds to apply.

Job Description
DMS is seeking a UI/UX Design Intern to join our corporate team. The intern will support the design and development of engaging, user-friendly digital experiences across DMS websites, learning platforms, and other digital products. This position will support the development of intuitive interfaces and visually compelling designs that align with DMS brand standards and user needs.

Responsibilities

  • Provide feedback and recommendations on digital flyers, brochures, social media graphics, and other marketing materials
  • Review DMS websites and provide suggestions to improve layout, navigation, and overall user experience
  • Assist with creating or updating digital graphics and visual content
  • Review designs for consistency with DMS branding and visual standards
  • Provide input on website and digital content layouts
  • Assist with simple wireframes, mockups, or design concepts as needed
  • Collaborate with the communications and marketing team on digital projects
  • Stay familiar with current UI/UX and digital design trends

Required Skills & Experience

  • Basic knowledge of UI/UX and graphic design principles
  • Familiarity with design tools such as Canva, Figma, Adobe Creative Cloud, or similar applications
  • Interest in website and digital design, familiarity with WordPress for web development
  • Strong attention to detail and visual consistency
  • Creative and able to provide constructive design feedback
  • Good communication and collaboration skills
  • Ability to manage multiple tasks and meet deadlines
  • Ability to work independently and take initiative
  • Portfolio or examples of design work preferred

Education

  • Currently pursuing a Bachelor's or Master's degree in UI/UX Design, Graphic Design, Web Design, Human-Computer Interaction, Digital Media, or a related field

Position Type

  • Part-time Consultant

Location

  • Remote

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