Genesis Consulting is seeking a Human-Centered Design Consultant to support a large state Health and Human Services (HHS) agency responsible for administering public assistance programs, including ...
Quick apply
Genesis Consulting is seeking a Human-Centered Design Consultant to support a large state Health and Human Services (HHS) agency responsible for administering public assistance programs, including ...
Quick apply
Genesis Consulting is seeking a Human-Centered Design Consultant to support a large state Health and Human Services (HHS) agency responsible for administering public assistance programs, including ...
Sarasota, FL ยท On-site
Health insurance SAWA IS LOOKING FOR PART TIME INTERIOR DESIGN ASSISTANT SAWA Design Studio LLC is a full-service design studio located in Sarasota, Florida devoted to providing innovative design ...
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Sarasota, FL ยท On-site
Health insurance SAWA IS LOOKING FOR PART TIME INTERIOR DESIGN ASSISTANT SAWA Design Studio LLC is a full-service design studio located in Sarasota, Florida devoted to providing innovative design ...
$102K - $134K/yr
EXPERIENCE: * 7+ years of experience in UX, product design, service design, experience strategy, or digital experience design, with a strong portfolio of relevant work. * 5+ years of experience ...
$102K - $134K/yr
EXPERIENCE: * 7+ years of experience in UX, product design, service design, experience strategy, or digital experience design, with a strong portfolio of relevant work. * 5+ years of experience ...
Miramar, FL ยท On-site
Overview We are looking for a highly skilled senior design researcher to join our team and contribute to the development of our digital products and services. As a senior design researcher on the ...
Miramar, FL ยท On-site
Overview We are looking for a highly skilled senior design researcher to join our team and contribute to the development of our digital products and services. As a senior design researcher on the ...
Miramar, FL ยท On-site
Overview We are looking for a highly skilled senior design researcher to join our team and contribute to the development of our digital products and services. As a senior design researcher on the ...
Miramar, FL ยท On-site
Overview We are looking for a highly skilled senior design researcher to join our team and contribute to the development of our digital products and services. As a senior design researcher on the ...
Required Qualifications * 18 years of experience in client service, design management, and project management in the water, wastewater, stormwater, resilience and solid waste sectors. * Bachelor of ...
Required Qualifications * 18 years of experience in client service, design management, and project management in the water, wastewater, stormwater, resilience and solid waste sectors. * Bachelor of ...
Tampa, FL ยท On-site
Required Qualifications * 18 years of experience in client service, design management, and project management in the water, wastewater, stormwater, resilience and solid waste sectors. * Bachelor of ...
Tampa, FL ยท On-site
Required Qualifications * 18 years of experience in client service, design management, and project management in the water, wastewater, stormwater, resilience and solid waste sectors. * Bachelor of ...
Jacksonville, FL ยท On-site
$135K - $155K/yr
Headquartered in beautiful Carlsbad, CA, we are a full-service Design-Build company. We offer management of projects throughout the United States, with our field operations' team members who work on ...
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Jacksonville, FL ยท On-site
$135K - $155K/yr
Headquartered in beautiful Carlsbad, CA, we are a full-service Design-Build company. We offer management of projects throughout the United States, with our field operations' team members who work on ...
Jacksonville, FL ยท On-site
$135K - $155K/yr
Headquartered in beautiful Carlsbad, CA, we are a full-service Design-Build company. We offer management of projects throughout the United States, with our field operations' team members who work on ...
Jacksonville, FL ยท On-site
$135K - $155K/yr
Headquartered in beautiful Carlsbad, CA, we are a full-service Design-Build company. We offer management of projects throughout the United States, with our field operations' team members who work on ...
$104K - $136K/yr
Self-service support * Improve conversion, retention, engagement, and customer satisfaction through ... Design operational workflows and interfaces for customer support and telecom-enabled call center ...
$104K - $136K/yr
Self-service support * Improve conversion, retention, engagement, and customer satisfaction through ... Design operational workflows and interfaces for customer support and telecom-enabled call center ...
Experience in utility service planning, area planning, or design engineering preferred * Background ... with utilities is highly desirable * Strong customer-facing experience and communication skills
Experience in utility service planning, area planning, or design engineering preferred * Background ... with utilities is highly desirable * Strong customer-facing experience and communication skills
Boca Raton, FL ยท On-site
$104K - $136K/yr
Self-service support * Improve conversion, retention, engagement, and customer satisfaction through ... Design operational workflows and interfaces for customer support and telecom-enabled call center ...
Boca Raton, FL ยท On-site
$104K - $136K/yr
Self-service support * Improve conversion, retention, engagement, and customer satisfaction through ... Design operational workflows and interfaces for customer support and telecom-enabled call center ...
Job Summary Senior Interior Designer at the Vickers Design Group Vickers Design Group is a renowned full service design and architecture firm located in Atlanta, GA. We are excited to offer a unique ...
Quick apply
Job Summary Senior Interior Designer at the Vickers Design Group Vickers Design Group is a renowned full service design and architecture firm located in Atlanta, GA. We are excited to offer a unique ...
Job Summary Senior Interior Designer at the Vickers Design Group Vickers Design Group is a renowned full service design and architecture firm located in Atlanta, GA. We are excited to offer a unique ...
Job Summary Senior Interior Designer at the Vickers Design Group Vickers Design Group is a renowned full service design and architecture firm located in Atlanta, GA. We are excited to offer a unique ...
West Palm Beach, FL ยท On-site
Job Summary Senior Interior Designer at the Vickers Design Group Vickers Design Group is a renowned full service design and architecture firm located in Atlanta, GA. We are excited to offer a unique ...
West Palm Beach, FL ยท On-site
Job Summary Senior Interior Designer at the Vickers Design Group Vickers Design Group is a renowned full service design and architecture firm located in Atlanta, GA. We are excited to offer a unique ...
Sarasota, FL ยท On-site
$45K - $50K/yr
SAWADESIGNSTUDIO.com Company Description SAWA Design Studio LLC is a full-service design studio located in Sarasota, Florida devoted to providing innovative design solutions for residential ...
Quick apply
Sarasota, FL ยท On-site
$45K - $50K/yr
SAWADESIGNSTUDIO.com Company Description SAWA Design Studio LLC is a full-service design studio located in Sarasota, Florida devoted to providing innovative design solutions for residential ...
Sarasota, FL ยท On-site
$45K - $50K/yr
SAWADESIGNSTUDIO.com Company Description SAWA Design Studio LLC is a full-service design studio located in Sarasota, Florida devoted to providing innovative design solutions for residential ...
Quick apply
Sarasota, FL ยท On-site
$45K - $50K/yr
SAWADESIGNSTUDIO.com Company Description SAWA Design Studio LLC is a full-service design studio located in Sarasota, Florida devoted to providing innovative design solutions for residential ...
Jacksonville, FL ยท On-site
$154K - $178K/yr
Must Have Technical/Functional Skills Product side: run service design to understand business requirements, process, systems, tools, data, painpoints, identify opportunities and map them to AI ...
Jacksonville, FL ยท On-site
$154K - $178K/yr
Must Have Technical/Functional Skills Product side: run service design to understand business requirements, process, systems, tools, data, painpoints, identify opportunities and map them to AI ...
Ponte Vedra Beach, FL ยท On-site
$28K/mo
OneFourTwo Design Group is a full-service design firm. Our team provides services including Creative Design, Project Management, Master Planning, Interior Design, and Structural Analysis and ...
New
Ponte Vedra Beach, FL ยท On-site
$28K/mo
OneFourTwo Design Group is a full-service design firm. Our team provides services including Creative Design, Project Management, Master Planning, Interior Design, and Structural Analysis and ...
New
Ponte Vedra Beach, FL ยท On-site
$28K/mo
OneFourTwo Design Group is a full-service design firm. Our team provides services including Creative Design, Project Management, Master Planning, Interior Design, and Structural Analysis and ...
Ponte Vedra Beach, FL ยท On-site
$28K/mo
OneFourTwo Design Group is a full-service design firm. Our team provides services including Creative Design, Project Management, Master Planning, Interior Design, and Structural Analysis and ...
$31.4K - $42.2K
4% of jobs
$42.2K - $53.1K
8% of jobs
$61K is the 25th percentile. Wages below this are outliers.
$53.1K - $63.9K
17% of jobs
The median wage is $74K / yr.
$63.9K - $74.7K
22% of jobs
$74.7K - $85.6K
15% of jobs
$85.6K - $96.4K
6% of jobs
$99.9K is the 75th percentile. Wages above this are outliers.
$96.4K - $107.2K
7% of jobs
$107.2K - $118.1K
7% of jobs
$118.1K - $128.9K
8% of jobs
$128.9K - $139.7K
2% of jobs
$139.7K - $150.6K
2% of jobs
$31.4K
$85.6K
$150.6K
| Aspect | Service Design | User Experience Designer |
|---|---|---|
| Focus | Designing entire service ecosystems and customer journeys | Designing specific digital or product interfaces for optimal user interaction |
| Skills & Certifications | Service design methods, customer journey mapping, stakeholder management | UX research, wireframing, prototyping, usability testing |
| Work Environment | Cross-functional teams, service providers, customer touchpoints | Design teams, digital agencies, product teams |
| Industry Usage | Healthcare, hospitality, government, retail | Tech, software, mobile apps, websites |
While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

Part-time
This job post hasย expired today.ย Applications are no longer accepted.
Part-Time
Remote
Genesis Consulting is seeking a Human-Centered Design Consultant to support a large state Health and Human Services (HHS) agency responsible for administering public assistance programs, including healthcare coverage, nutrition assistance, and economic support services for millions of residents. This role will lead efforts to redesign eligibility and benefits notices using human-centered design, plain language, accessibility, and language access principles to improve client understanding, engagement, and compliance.
The consultant will work closely with policy, operational, legal, and technical teams to establish enterprise notice design standards and create reusable frameworks that improve the effectiveness of client communications across Medicaid and public assistance programs.
ยท Conduct human-centered design assessments of current notices, identifying usability, readability, accessibility, and client experience challenges.
ยท Lead stakeholder workshops, design sessions, and user-centered reviews to understand client needs and communication barriers.
ยท Develop enterprise notice design standards, content frameworks, reusable templates, and communication guidelines.
ยท Establish plain-language standards, accessibility requirements, language access standards, and client-centered communication practices.
ยท Redesign notice structures, layouts, content hierarchy, and messaging approaches to improve comprehension and actionability.
ยท Collaborate with policy, legal, operations, and technical teams to ensure redesigned notices meet regulatory and operational requirements.
ยท Create reusable content components, reason-language frameworks, and template conventions that support consistency across programs.
ยท Incorporate accessibility best practices, including Section 508 compliance, multilingual communication considerations, and inclusive design principles.
ยท Support development of notice-level design specifications and implementation guidance for development teams.
ยท Contribute to implementation sequencing, governance reviews, and final design handoff documentation.
ยท 5+ years of experience in Human-Centered Design (HCD), User Experience (UX), Service Design, Content Design, or Customer Experience design.
ยท Experience applying plain-language principles and accessibility standards to complex communications.
ยท Strong facilitation skills with experience leading stakeholder workshops and collaborative design sessions.
ยท Experience developing reusable design systems, templates, communication standards, or service design frameworks.
ยท Ability to translate complex policy and operational requirements into intuitive, user-friendly communications.
Preferred Qualifications:
ยท Experience supporting government, healthcare, Medicaid, public assistance, or social services programs.
ยท Knowledge of Section 508 accessibility standards, language access requirements, and inclusive design practices.
ยท Experience redesigning eligibility notices, public-facing communications, forms, or client correspondence.
ยท Bachelorโs Degree in Human-Centered Design, User Experience Design, Service Design, Human Factors, Psychology, Communications, Public Health, Public Administration, Design, or a related field. Advanced training or certifications in Human-Centered Design, UX, Accessibility, or Service Design preferred.