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Service Design Jobs in Alabama (NOW HIRING)

$70K - $110K/yr

We are seeking a Design Engineer for our federal team supporting our Electronic Security System ... services. As a member of our Federal Systems team, your work matters. We value and recognize your ...

Provide exceptional customer service and communication throughout the design and installation process * Maintain a safe and organized work environment * Follow company policies and procedures related ...

The Design Drafter is responsible for interpreting customer specifications, plans, and order ... Demonstrated commitment to quality, customer service, and continuous improvement. Preferred ...

The Design Engineer II reports to the Engineering Manager and supports product development, validation, and technical assistance for Sales and Customer Service teams. This role supports engineering ...

Design Engineer II

Jasper, AL · On-site

$70 - $90/hr

The Design Engineer II reports to the Engineering Manager and supports product development, validation, and technical assistance for Sales and Customer Service teams. This role supports engineering ...

The Design Engineer II reports to the Engineering Manager and supports product development, validation, and technical assistance for Sales and Customer Service teams. This role supports engineering ...

We provide luxury design services for the reimagining of one room or an entire home, anywhere in the world. Our designers embody the RH lifestyle and a sense of personal style, polished appearance ...

We provide luxury design services for the reimagining of one room or an entire home, anywhere in the world. Our designers embody the RH lifestyle and a sense of personal style, polished appearance ...

Structural Design Engineer Location: Birmingham, Alabama (Onsite) Role Overview This position is ... Provide support to Construction Services, Substation Construction, Transmission Line Construction ...

Showing results 21-40

Service Design information

See Alabama salary details

$38.1K

$103.8K

$182.6K

How much do service design jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service design in Alabama is $103,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $130,500.00 per year, depending on experience, location, and employer.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. Skills in user-centered design, process mapping, and tools like customer journey mapping are highly valued in industries such as healthcare, finance, and technology.

What is the role of a service designer?

A service designer is responsible for planning and organizing a service's components to improve user experience and operational efficiency. They analyze customer needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Their goal is to create seamless, effective services that meet business objectives.

What job categories do people searching Service Design jobs in Alabama look for?

The top searched job categories for Service Design jobs in Alabama are:

Infographic showing various Service Design job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $103,773 per year, or $49.9 per hour.

$70K - $110K/yr

Full-time

PTO

Posted 4 days ago


Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

138th of 545 rated manufacturers


Job description

Job Description

We are seeking a Design Engineer for our federal team supporting our Electronic Security System (ESS) engineering team based in Huntsville, AL. Our Engineers on this team get the unique opportunity to support U.S. military and other federal government sites all over the United States, as well as some overseas. Our Design Engineers are engaged in the full lifecycle of a project from pre-sales to closeout, but primarily support the pre-sales engineering work. These duties may include performing pre-design site survey, designing system shop drawing submittals, generating product literature submittals, cost estimating & sales support, developing scopes of work, and generating project documents such as as-built drawings and manuals..

At Johnson Controls, we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.


Salary Range: $70,000 - $110,000 plus bonus. Negotiable based on experience
Bonus Eligible: Yes
Benefits: Eligible for benefits on first day of employment
Vacation: 3 weeks of paid vacation, 5 sick days, 3 floating holidays, and 10 standard holidays per calendar year (6.5 weeks in total)
Travel Required: Up to 20-25%

As a Design Engineer (Security Systems Engineer), you will:

  • Design, estimates, and develop technically functional security systems, including enterprise security head end systems. Creates drawing packages (technical data packages), sequence of operations, bill of material, network layouts and electrical requirements
  • Support hardware engineering, software engineering and network level commissioning for Federal Security Projects
  • Coordinate and create necessary drawings and equipment schedules for submittals and installation
  • Provides field change information to the project team for the creation of as-built drawings and software
  • Selects controllers, end devices, and other materials to meet project specification, and minimize the total cost of installation to ensure that the project cost comes in below estimate for assigned projects
  • Ensures maximum reuse of proven designs and programs
  • May assist in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation
  • Keeps management and JCI contractor or customer informed of job progress and issues
  • Adheres to safety standards. High degree of regard to employee and subcontractor safety

Required Qualifications:


  • Proficiency working with pre-sales engineering support (cost estimating, sales support, pre-design site surveys, designing control system, shop drawing submittals, generating product literature submittals, design packages and submittals, etc)
  • Advanced computer skills, preferably with computer-related drafting tools
  • Ability to relate technical knowledge to a non-technical audience.
  • Ability to travel up to 20-25%
  • S. citizen with the ability to obtain and maintain required security clearances and/or badging for projects being supported (background/character, criminal history, employment, and credit checks).

Preferred Qualifications:

  • Proficiency and experience working with commercial and/or industrial Electronic Security Systems (access controls, intrusion detection systems, CCTV/camera systems, etc)
  • Knowledge of a wide variety of commercial Electronic Security Systems; Vindicator, Genetech, Milestone, Lenel, and/or Softwarehouse C-cure 9000 preferred
  • Experience supporting U.S. Army Corps of Engineers projects

Preferred Education:

  • Associates Degree or Bachelor’s Degree in Engineering, Computer Science, Electronics, or a related technical field
  • Network+, CCNA, or other related certifications


Who We Are:

At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect.

To learn more about who we are and what we do, please check out our Take a Journey video.  

Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms:

  • Named to FORTUNE’s “Most Admired Companies” List
  • Corporate Knights Global 100 Most Sustainable Corporations in the World
  • Named to Forbes Net Zero Leaders list
  • CDP 2023 Climate Change 'A List'
  • Ranked 67 on the Drucker Institute’s list of best-managed companies in America
  • Forbes Best Employers for Diversity
  • Newsweek  America’s Greatest Workplaces for Diversity
  • Ethisphere 2024 World's Most Ethical Companies list for the 17th time
  • Newsweek America’s Greatest Workplaces for Women in 2024
  • Named to Newsweek America’s Greatest Workplaces for Veterans 2024 / 2025 listing
  • Named to Forbes America’s Best Employers for Veterans 2024
  • Named one of the top military friendly employers by military.com

Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers

Division: JCFS (Johnson Controls Federal Systems)

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US