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Service Design Intern Jobs in Massachusetts (NOW HIRING)

$22 - $26/hr

Weston & Sampson is seeking a Water Resources Engineering Intern for our Winter/Spring 2027 Co-Op ... Assisting with the design and preparation of plans, specifications, and reports for stormwater ...

... service. Our cutting-edge technology is used by tier-1 financial institutions to monitor and ... You will design, develop, and debug C applications running on multi-core Linux systems, to process ...

... services to these member institutions, including area planning, parking, transit, childcare ... design consultant. Preferred Skills * Experience with Power BI is required. * Proficiency with ...

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Service Design Intern information

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.

What cities in Massachusetts are hiring for Service Design Intern jobs?

Cities in Massachusetts with the most Service Design Intern job openings:

Water Resources Co-Op (Spring 2027)

Weston & Sampson Engineers Inc

On-site

$22 - $26/hr

Other

Posted 8 days ago


Job description

Weston & Sampson is seeking a Water Resources Engineering Intern for our Winter/Spring 2027 Co-Op/Intern Program. This position is based in our Reading, MA office and offers the opportunity to work on a variety of projects focused on climate resilience, flood mitigation, stormwater management, and site civil design. The selected candidate will support engineers with both office-based design tasks and field work throughout Massachusetts and greater New England, gaining hands-on experience in the planning, design, and implementation of resilient infrastructure solutions that improve community and environmental outcomes..

What you’ll do:

The Water Resources Engineering Intern will assist engineering staff with a variety of project-related tasks focused on climate resiliency, flood mitigation, stormwater management, and site civil design, including:

  • Performing engineering calculations and data analysis to support water resources and infrastructure projects
  • Conducting research, technical evaluations, and resiliency assessments
  • Assisting with the design and preparation of plans, specifications, and reports for stormwater, drainage, flood mitigation, and site civil improvement projects
  • Supporting GIS, AutoCAD, and hydraulic/hydrologic modeling efforts
  • Participating in field investigations, site assessments, and infrastructure condition evaluations
  • Providing construction phase services, including site visits and field observations
  • Contributing to climate resilience, green infrastructure, and sustainable design initiatives

What you will bring:

  • Currently enrolled in a Bachelor's degree program in Civil Engineering, Environmental Engineering, Water Resources Engineering, or a related field
  • Students with at least two years of completed coursework are preferred
  • Interest in water resources engineering, climate resilience, flood mitigation, stormwater management, and site civil design
  • Strong interpersonal, verbal, and written communication skills
  • Ability to work effectively both independently and in a collaborative team environment
  • Strong organizational skills with the ability to manage and coordinate multiple assignments
  • Proficiency in Microsoft Office Suite
  • Introductory knowledge of AutoCAD Civil 3D, GIS, HydroCAD, HEC-RAS, HEC-HMS, or related engineering software is preferred.
  • Willingness to perform occasional field work, including site investigations and construction observations.
  • Must have a valid driver's license and reliable transportation to project sites.
  • Intellectual curiosity, a positive attitude, and a strong desire to learn and grow as an engineer.

#LI-Hybrid

Salary Range Per Hour: $22.00 - $26.00 Based on Education


Overivew:


Weston & Sampson is an 100% employee-owned, full-service environmental and infrastructure consulting firm made up of more than 800 professionals, who work together to develop innovative, cost-effective solutions for our clients. Since our founding in 1899, Weston & Sampson’s mission has been to protect, improve, and sustain the natural and built environment to enhance the quality of life. As we grow, we are seeking dedicated technical and professional individuals who want to collaborate on meaningful projects with a team that respects and values their ideas. Weston & Sampson offers a flexible work environment, competitive compensation, industry-leading benefits, and exciting career growth opportunities—all in a supportive and dynamic corporate culture that embraces diverse perspectives and recognizes people for their contributions.

Weston & Sampson is an Equal Opportunity Employer. We embrace the rich perspectives and experiences that arise from people of different races, ethnicities, cultures, sexual orientation, gender identities, ages, socio-economic statuses, abilities, and religions, as well as other untapped groups, within our Weston & Sampson family and the communities we serve. Weston & Sampson is committed to the principles of Inclusion, Diversity, Equity, and Access (IDEA). Our goal is to foster a sense of belonging and equitable representation across our organization and to empower our employees to incorporate IDEA values into the work they perform.

Your world is always changing, and so are we. Join us as we grow: https://www.westonandsampson.com/join-our-team/

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