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Service Design Intern Jobs in Acton, MA (NOW HIRING)

Design Intern

Framingham, MA ยท On-site

$15/hr

Intern, Non-exempt Office location ... Framingham, MA About 52Launch 52 Launch is a full-service design and technology firm that takes ...

Design & Visual Art Intern Time Commitment: 20-32 hours/week from September 15 - December 17, 2026 ... full-service approach. All resources are offered in-house for efficiency and consistency ...

Design & Visual Art Intern Time Commitment: 20-32 hours/week from September 15 - December 17, 2026 ... full-service approach. All resources are offered in-house for efficiency and consistency ...

VDC Intern (Summer 2027)

Milford, MA ยท On-site

$24 - $29/hr

Project Services Group Department: Virtual Design & Construction (VDC) Work Schedule: Full-time/40-hours - In Person Salary Range: $24 - $29/hour The Virtual Design and Construction (VDC) Intern will ...

VDC Intern (Summer 2027)

Milford, MA ยท On-site

$24 - $29/hr

Project Services Group Department: Virtual Design & Construction (VDC) Work Schedule: Full-time/40-hours - In Person Salary Range: $24 - $29/hour The Virtual Design and Construction (VDC) Intern will ...

VDC Intern (Summer 2027)

Milford, MA ยท On-site

$24 - $29/hr

Project Services Group Department: Virtual Design & Construction (VDC) Work Schedule: Full-time/40-hours - In Person Salary Range: $24 - $29/hour The Virtual Design and Construction (VDC) Intern will ...

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Service Design Intern information

See Acton, MA salary details

$10

$21

$40

How much do service design intern jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for service design intern in Acton, MA is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.80 per hour, depending on experience, location, and employer.

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

Design Intern

52Launch

Framingham, MA โ€ข On-site

$15/hr

Full-time

Posted 10 days ago


Job description

Position Title: Design Intern
Department: Design
Reports to: Head of Design
Employment type: Intern, Non-exempt
Office location: Framingham, MA
About 52Launch
52 Launch is a full-service design and technology firm that takes unique product ideas from concept to market. We partner with entrepreneurs and growing businesses to handle every step: industrial design, sourcing, manufacturing, branding, and marketing; all integrated, all in-house. Our clients come to us because they are ready to execute, and they stay because we deliver. If you're looking for project-based work where the results are tangible, the people are sharp, and no two projects look the same, you'll find it here.
Position Description
We are a team of builders, strategists, and creatives who hold ourselves to an exceptionally high standard because our clients depend on us to get it right. We are seeking a highly organized, creative, and proactive intern to join the 52Launch Design team on a temporary basis. The ideal candidate is passionate about leveraging problem solving skills to bring unique product ideas to life. This individual will play a key role in the initial stages of design and development across a wide range of categories of projects.
Responsibilities
  • Concept Development: design research, ideation sketching, and finished renderings based on the project brief to support the Design
  • Team Presentation Coordination: compile sketches, media, and other resources into ready-to-go client facing presentations
  • Prototyping: utilize prototyping skills to build proof of concepts, works-like, or looks-like models
  • Material Acquisitions: brainstorm and acquire proper materials necessary for project and product development
  • 3D CAD: assist in building 3D CAD models (SolidWorks or Rhino) for visual evaluation and 3D printing
  • Additional responsibilities:
    • Collaboration with cross-functional teams (sales, creative, and product)
    • This job description is not intended to cover every requirement of the job
    • The company reserves the right to change job duties at any time.

What success looks like in the first 3-6 months (or moving forward)
  • AI-forward approach to work
  • Well-organized - attention to detail in consistently naming and storing working files
  • Consistent and timely delivery to project deadlines
  • Efficient communication with internal team

Qualifications & Experience (required)
  • Currently pursuing a degree in Industrial Design. Note: You must be eligible to work 40 hours a week for the duration of the internship.
  • Online or PDF portfolio
  • Proficiency in 2D design tools: Sketchbook Pro, Vizcom, Adobe Creative Suite (Illustrator, Photoshop, InDesign).
  • Proficiency in 3D modeling and rendering software (SolidWorks/Rhino and KeyShot).
  • Strong understanding of the Design Process
  • Strong sketching and visual communication skills
  • Excellent written and verbal communication and organizational skills
  • Ability to manage multiple projects simultaneously and take constructive critique

Qualifications & Experience (preferred)
  • Familiarity with designing within manufacturing constraints
  • Experience prototyping and using hand or power tools
  • Presentation skills

Please apply online.
Applications are reviewed on a rolling basis. Please note that we do not accept unsolicited agency submissions for this role.
52Launch is an equal opportunity employer. We are committed to creating a diverse, inclusive, and equitable workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
Compensation & Benefits
52Launch offers a competitive compensation and benefits package designed to reflect the talent, skill, and ownership this role demands. In accordance with Massachusetts law, the hourly rate for this position is disclosed below.
Salary Range: $15/hour (non-exempt)
Benefits:
  • Growth opportunities within an expanding organization
  • Other perks: company socials, lots of 52Launch apparel, dogs allowed in office, and more!

52Launch logo

About 52Launch

Sourced by ZipRecruiter

Industry

Social sciences and humanities research

Company size

11 - 50 Employees

Headquarters location

Framingham, MA, US

Year founded

2016