Service Design Intern Jobs in Massachusetts (NOW HIRING)

We believe in the power of ingenuity to build a positive human future. 

As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defense and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. 

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life

For decades, our US-based design teams have shaped products, experiences, and industries through a distinctive blend of design, technology, and human-centered innovation. We're looking for a paid, in-person Industrial Design Intern to join our team for approximately 4 months to contribute to meaningful client and internal projects that create real-world impact.

This is an opportunity to work alongside industrial designers, engineers, strategists, and technologists while gaining hands-on experience across the full product development lifecycle. We're seeking curious, collaborative problem-solvers who are passionate about design and eager to contribute from concept through execution.

What you'll do:

As an Industrial Design Intern, you'll work alongside our team and with our clients to develop innovative products and experiences. You will:

• Support the design process from research and ideation through concept development, refinement, and implementation.
• Communicate ideas through sketching, CAD modeling, rendering, prototyping, and storytelling, using both physical and digital tools.
• Collaborate across disciplines to solve complex challenges, contribute to client work, and support internal innovation initiatives.

We recognize that exceptional candidates may not meet every qualification listed below. We're committed to building diverse teams and encourage applications from individuals with varied backgrounds and experiences. We value curiosity, collaboration, critical thinking, and a growth mindset, along with a desire to explore emerging trends and translate them into meaningful design opportunities. 

What We're Looking For:

• You're currently pursuing or recently completed a degree in Industrial Design or a related field, with strong problem-solving skills and a passion for creativity, innovation, and continuous learning.
• Your portfolio demonstrates thoughtful design process, concept exploration, visual storytelling, aesthetic judgment, and well-crafted outcomes.
• You have proficiency in 2D design (sketching, visualization, Adobe Creative Suite) and 3D modeling and rendering (SolidWorks and KeyShot preferred), along with hands-on prototyping and model-making experience.
• You possess strong communication and collaboration skills, with an interest in emerging technologies and Generative AI tools such as Midjourney, Vizcom, or Microsoft Copilot.

Applications must include a portfolio showcasing your strongest work and demonstrating:

• Creative problem-solving and systems thinking.
• A clear and well-documented design process.
• Concept generation, development, and refinement.
• Physical prototyping and model-making capabilities.
• Strong visual communication and storytelling.
• A distinctive point of view and approach to design.

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week as needed.

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Find out more about Life at PA here.

We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected]

In compliance with Colorado's, New York's, Illinois's, & Massachusetts's Equal Pay Transparency Act, PA is required to provide a reasonable salary range for this role.  This salary range is specific to Massachusetts and is commensurate with experience, market data, applicant skills, internal equity and/or degrees/certifications.  Salary Range: $33/hr