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Service Design Intern Jobs in Massachusetts (NOW HIRING)

Marketing Intern

Waltham, MA

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees ... Create engaging content for website design and website maintenance. * Work to improve brand ...

New

Marketing Intern

Waltham, MA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees ... Create engaging content for website design and website maintenance. * Work to improve brand ...

New

... security, and make government services more effective and efficient. Our team of over 500 ... Document processes and contribute to best practices in dashboard design and data governance.

... security, and make government services more effective and efficient. Our team of over 500 ... Document processes and contribute to best practices in dashboard design and data governance.

... security, and make government services more effective and efficient. Our team of over 500 ... Document processes and contribute to best practices in dashboard design and data governance.

Power BI Intern

Lowell, MA · On-site

$15/hr

... security, and make government services more effective and efficient. Our team of over 500 ... Document processes and contribute to best practices in dashboard design and data governance.

... security, and make government services more effective and efficient. Our team of over 500 ... Document processes and contribute to best practices in dashboard design and data governance.

... security, and make government services more effective and efficient. Our team of over 500 ... Document processes and contribute to best practices in dashboard design and data governance.

... security, and make government services more effective and efficient. Our team of over 500 ... Document processes and contribute to best practices in dashboard design and data governance.

... service. Our cutting-edge technology is used by tier-1 financial institutions to monitor and ... Successful completion or enrollment in relevant coursework such as Digital Logic Design, Computer ...

... service. Our cutting-edge technology is used by tier-1 financial institutions to monitor and ... Successful completion or enrollment in relevant coursework such as Digital Logic Design, Computer ...

$22 - $26/hr

Weston & Sampson is seeking a Water Resources Engineering Intern for our Winter/Spring 2027 Co-Op ... Assisting with the design and preparation of plans, specifications, and reports for stormwater ...

Showing results 21-40

Service Design Intern information

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.

What cities in Massachusetts are hiring for Service Design Intern jobs?

Cities in Massachusetts with the most Service Design Intern job openings:

Junior Help Desk IT Support - Co-op Intern

Payette

Boston, MA • On-site

$28 - $30/hr

Internship

Posted 11 days ago


Job description

Junior Help Desk IT Support - Co-op Intern
Payette is a leading architectural design firm in Boston focused on the design of complex, high technology buildings for scientific and medical research, academic teaching and healthcare.
The Firm has an immediate opening for a Junior Help Desk IT Support co-op intern for the upcoming semester. This co-op position is the first line of support for 180+ office staff, providing technical support through phone calls, email and walk-ups.
Qualifications and Responsibilities:
  • Currently enrolled in a related Bachelor of Science degree program or related IT certification.
  • Excellent customer service skills.
  • Ability to quickly learn new technologies.
  • Technically minded with strong written and verbal communication skills to effectively present technical information to a non-technical audience
  • Receive, document, and track technical requests in a systematic way.
  • PC and laptop hardware trouble-shooting skills.
  • Operating system experience should include Windows 10.
  • Application experience should include Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Video conferencing technology (Microsoft Teams, Zoom, WebEx)

Compensation: $28 - $30 per hour
Hardware experience including knowledge in all aspects of printers, plotters, projectors, basic business telephony (VoIP systems), networking and mobile devices all considered a plus. Additionally, knowledge of architectural design applications (Revit, AutoCAD, Adobe Creative Suite, SketchUp) will also be considered a plus.
Payette is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Resumes submitted online will be considered. Please note for all documents (resume, cover letter, and portfolio) the maximum files size is 5 MB.