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Service Department Jobs in Kentucky (NOW HIRING)

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Lexington, KY · On-site

$20.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Lexington, KY · On-site

$20.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Crestwood, KY · On-site

$18.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Service Writer

Louisville, KY · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: * Paid Time Off * Paid ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Shively, KY · On-site

$18.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Louisville, KY · On-site

$19.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Prospect, KY · On-site

$18.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Lexington, KY · On-site

$20.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Lyndon, KY · On-site

$19.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Showing results 21-40

Service Department information

See Kentucky salary details

$24.8K

$61.1K

$98.1K

How much do service department jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service department in Kentucky is $61,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a service department?

A Service Department is a division within a company or organization responsible for providing support, maintenance, and repair services for products or equipment. In industries such as automotive, technology, or appliances, the Service Department assists customers with troubleshooting, routine maintenance, and resolving technical issues. Their primary goal is to ensure customer satisfaction by keeping products functioning properly and addressing any concerns promptly.

What are the key skills and qualifications needed to thrive in a service department role, and why are they important?

To excel in a Service Department role, a strong understanding of customer service principles, problem-solving abilities, and relevant technical knowledge (such as automotive or equipment repair) are essential, often supported by a high school diploma or technical certifications. Familiarity with service management software, diagnostic tools, and scheduling systems is commonly required. Excellent communication, patience, and teamwork are standout soft skills for effectively addressing customer concerns and coordinating with colleagues. These skills and qualities are crucial for ensuring customer satisfaction, efficient workflow, and the overall success of the service operation.

What are some common challenges faced by professionals working in a service department, and how can they be addressed?

Professionals in a Service Department often encounter challenges such as managing high volumes of customer requests, balancing multiple priorities, and ensuring timely resolution of service issues. Effective communication, strong organizational skills, and a customer-focused mindset are crucial to overcoming these challenges. Additionally, leveraging team collaboration and utilizing service management tools can help streamline workflows and improve overall efficiency. Continuous learning and staying updated with the latest service protocols also contribute to better performance and job satisfaction.

What is the difference between Service Department vs Service Technician?

AspectService DepartmentService Technician
CredentialsVaries; often includes certifications in specific equipment or systemsTypically requires technical certifications or licenses related to specific machinery or systems
Work EnvironmentOffice, workshop, or on-site at client locationsPrimarily on-site at customer locations or in workshops
Employer & Industry UsageUsed by companies managing multiple service roles; oversees service operationsUsed by individual technicians performing repairs and maintenance

The Service Department is a broader organizational unit responsible for managing service operations, while a Service Technician is an individual who performs hands-on repair and maintenance tasks within that department. The department oversees multiple technicians and service processes, whereas the technician focuses on executing specific service tasks.

What are the most commonly searched types of Service Department jobs in Kentucky?

The most popular types of Service Department jobs in Kentucky are:

Infographic showing various Service Department job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,094 per year, or $29.4 per hour.

Department Manager

McDonald's

Louisville, KY • On-site

$19.75 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 15 days ago


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,062 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants


Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
Additional Info:
Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including:
• 15-25 days paid vacation
• 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


McDonald's logo

About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US